Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent and smooth experience made…
Excellent and smooth experience made better with Jess Cox
Karl · 22 June 2023
Agent replied · 16 June 2024
Thank you for sharing your positive experience with us. We are thrilled to hear that our service met your expectations. Your feedback will be passed on to our team as well. If you require any further assistance, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent services sold my house within…
Excellent services sold my house within 4 weeks
Julie · 10 July 2023
Agent replied · 16 June 2024
Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSale of property
Very speedy sale of my property
Larisha · 25 August 2023
Agent replied · 16 June 2024
Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotService provided
Dedicated support throughout the process from the team.
Naomi · 30 June 2023
Agent replied · 16 June 2024
Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations. Thank you so much for your wonderful review, which will be shared with our team members. Remember, we're just a phone call or email away if you ever need any further assistance. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotQuick easy transaction stayed intouch…
Quick easy transaction stayed intouch with every step
Donna · 16 June 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotIt was Cool how Becci dill with our…
It was Cool how Becci dill with our proggress!
Gergely · 17 May 2023
Agent replied · 16 June 2024
Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotFrom start to finish just brilliant…
From start to finish just brilliant service
Steve · 10 July 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSealed the deal swiftly without any…
Sealed the deal swiftly without any stress
Customer · 18 June 2023
Agent replied · 16 June 2024
We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHappy happy happy
Fantastic service from Tom and springbok. Highly recommend
Dean · 18 May 2023
Agent replied · 16 June 2024
We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBuy a Property
Very Professional and Corporate.
JAHAN · 25 August 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleFantastic company. Top notch support. Brilliant faultless communication. Excellent customer service from Ben Taylor, and the other staff we had dealings with.
From our first call to make enquiries about the best possible route to selling our house quickly, to the call from Ben to say we'd had an offer within 24 hours of our house going live online to auction.
Rachel · 21 June 2019
★★★★★ 5/5
TrustpilotWe sold within 4days highly…
We sold within 4days highly recommended!!!
Pat · 4 May 2023
Agent replied · 16 June 2024
Thanks for your feedback! We're glad to have been able to assist you with the sale. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
GoogleLaura at Springbok has been a huge help with our purchase of our new property. She has always been available to talk to and if she ever was on another call or away from her desk she did always phone back promptly. She's always been very helpful and a pleasure to deal with. I would highly recommend! Thank you for everything!
Bhavesh · 21 June 2018
★★★★★ 5/5
TrustpilotVery pleasant service
Quick and smooth service
Enea · 26 May 2023
Agent replied · 16 June 2024
Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
GoogleIf you're a buyer and want to view a property with springbok, then good luck. Honestly the worst customer service I have ever experienced. The property was sold and they didn't even have the courtesy to let us know to cancel viewing.
K · 20 June 2022
★★★★★ 1/5
GoogleVery bad service! trying to get a viewing for them requires a call back is impossible. I wanted to put an offer forward on a house in Redcar and none one could. The advisor I spoke to to raise a complaint put the phone down on me! AVOID
Andrew · 21 June 2019
★★★★★ 5/5
TrustpilotBrilliant Service
Michael · 14 September 2026
Agent replied · 22 September 2026
Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. If you ever require further assistance, don’t hesitate to reach out.
Warm regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotSmooth experience
Dylan · 11 September 2026
Agent replied · 22 September 2026
We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their efforts were appreciated. If you have any questions or need further assistance, feel free to contact us.
Warm regards, Springbok Customer Services
★★★★★ 4/5
GoogleHi,
Previously purchased a property through Springbok, transaction went very smoothly with no issues.
Negotiator telephoned me several times to keep me updated and well informed.
Overall as good an experience as can be expected with this type of transaction.
Keith · 21 June 2016
★★★★★ 5/5
TrustpilotVery professional.
Very professional.Our sales negotiator Ryan Ruscoe answered our calls straightaway and returned our calls straightaway if a voicemail was left. He was very polite, helpful and supportive throughout the sales process
Andrew · 12 August 2020
★★★★★ 5/5
TrustpilotFast process and Haden was very helpful during whole processing time
Fast process
Mina · 19 May 2026
★★★★★ 5/5
TrustpilotQuack and easy
Mark · 18 May 2026
Agent replied · 26 May 2026
Thanks for your feedback! Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotEasy to deal with
Ian · 15 May 2026
Agent replied · 16 June 2024
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.
Warm regards, Springbok Customer Services
★★★★★ 5/5
GoogleVery professional operation straight from first contract, through agreement, photos and marketing. Overall excellent customer service. Fine tuned negotiation managed to get us our target price!
Andrew · 20 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.