Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn all of our dealings with Springbok (acting on behalf of our seller) they've been quick to reply, friendly, helpful and efficient.
We've actually turned to them for questions directly on some occasions as we found we'd get to the bottom of our questions quicker than going via our solicitor.
I've found the very competent and easy to trust - we can't thank them enough for their service and would highly recommend.
Lou · 21 June 2018
★★★★★ 5/5
TrustpilotKept informed all the way
Kept informed all the way, everyone I had dealings with were very professional, knowledgeable and friendly
Nicholette · 18 May 2023
Agent replied · 16 June 2024
Thank you very much for leaving us your feedback. We’re so pleased to have been able to help you. We’ll pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery easy to sell your home with springbok
Easy to sell your home
Tina · 12 February 2024
Agent replied · 16 June 2024
Thanks for your feedback! We're so glad to hear it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat negotiations
Great negotiations. We are satisfied with the sale. Thank you.
Yoanna · 19 October 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat help throughout the process
Great help throughout the process. Very easy from start to finish. Highly recommended.
Mr · 3 August 2023
Agent replied · 16 June 2024
Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotThey do what they say
Really happy with Springbok
Christian · 27 February 2024
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery helpful with the sale of our house…
Very helpful with the sale of our house , kept informed on every thing going on
Carol · 1 May 2023
Agent replied · 16 June 2024
Thank you for leaving such kind words, we are really pleased to hear that you were satisfied with our services. We'll pass your comments onto the team, too. Warmest regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service, sold a very difficult property, very happy.
Hollee · 6 October 2023
Agent replied · 16 June 2024
We're elated to have provided you with a great experience, and we truly appreciate your kind words. Rest assured, your feedback will be shared with the team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcelent service from Natalie and the…
Excelent service from Natalie and the agency. Thank you for your time and help. Xx
Ionela · 18 May 2023
Agent replied · 16 June 2024
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, we’ll pass it over to the team too. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery helpful
Very helpful and provided all of the information needed
Jade · 24 October 2023
Agent replied · 16 June 2024
Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotShocking estate agents
Poor communication, no progress made can't seem to follow basic instructions. Would not recommend
Hannah · 12 June 2023
Agent replied · 16 June 2024
Dear Hannah, we were sorry to hear of this feedback but thank you for leaving your comments. We'd like to investigate further into this, we are having trouble locating your file by only the first name you have posted with the review. Could you please provide your full name, address and contact details to customerservicemanager@springbokgroup.co.uk so that we can provide you with a proper response. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBrilliant customer service from Jess
Brilliant customer service from Jess, very helpful and quick response. Would definitely recommend.
Laura · 7 July 2023
Agent replied · 16 June 2024
Thank you so much for your wonderful review, which will be shared with our team members. Remember, we're just a phone call or email away if you ever need any further assistance. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJess cox has been so helpful thanks for…
Jess cox has been so helpful thanks for all your help 👍
Rafiq · 19 July 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotFantastic professional service from…
Fantastic professional service from Ernest and springbok
Adam · 17 November 2023
Agent replied · 16 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
Trustpilotspringbok
Very fairVery professional
Christian · 12 February 2024
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
Trustpilothelpful company good service keep in…
helpful company good service keep in comtact all the time
Derek · 29 August 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery effective and supportive
Very effective and supportiveExtremely professional Would definitely recommend
Monica · 6 October 2023
Agent replied · 16 June 2024
Your feedback brightened our day! Thank you for sharing your positive experience with us. We're thrilled that our service met your expectations, and we'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGood communication and 100%
Good communication and 100% Trustable Highly recommended
Daniel · 30 September 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotEarly days dealing with Jo.and…
Early days dealing with Jo.and company,but so far has been OK.
Brian · 9 June 2023
Agent replied · 16 June 2024
We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotErnest
Ernest! Superb throughout. Patience. Experience. Knowledge. Kindness. Assertiveness. Thank you.
Matthew · 20 June 2023
Agent replied · 16 June 2024
Thank you for leaving us your feedback, it means a lot to us. We're thrilled to have been of help to you and appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat
Great people, easy to talk to and work with
Wednesday · 14 July 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery good very professional & great…
Very good very professional & great attitude
Matt · 31 August 2023
Agent replied · 16 June 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotLovely
Lovely, friendly great help.
Joanne · 8 November 2023
Agent replied · 16 June 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat service and was able to help me…
Great service and was able to help me out throughout!
Nilofar · 30 May 2023
Agent replied · 16 June 2024
Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.