Trusted Agent profile · Old Trafford

Springbok Properties Nationwide Old Trafford reviews

4.2

★★★★★ Great

2,209 reviews across 2 platforms

Suite 7N Trafford House Chester Road, Old Trafford, M32 0RS

Springbok Properties Nationwide's office in Old Trafford, at Suite 7N Trafford House Chester Road, is rated 4.2 out of 5 across 2,209 reviews on two platforms, including 758 Google reviews rated 4.1.

Google logo

4.1 / 5

758

Reviews on Google

This office

Trustpilot logo

1,451

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.

4/5

Trustpilot

I found Sprigbok to be knowledgeable…

I found Sprigbok to be knowledgeable and very helpful and easy to get a long with

Kevin · 17 February 2024

Agent replied · 16 June 2024

Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Great communication from Craig

Great communication from Craig, professional friendly and helpful. Enabled a win win solution for us the buyer as well as the seller. Thank you

Nigel · 11 August 2023

Agent replied · 16 June 2024

We're delighted to receive your positive review and appreciate your kind words. Knowing that you were impressed with our service from start to finish brings us great pride. Best of luck for all your future endeavours, and please don't hesitate to reach out if you require our services again. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Difficult to review a service where not…

Difficult to review a service where not gone through the whole process yet but up to now seems very good

Anthony · 16 November 2023

Agent replied · 16 June 2024

Your feedback brightened our day! Thank you for sharing your positive experience with us so far. We'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Excellent Service

Absolutely delighted with the service from Springbok especially Isaac, he was a delight to deal with and nothing is too much trouble for him. Any problems he was the person to deal with.

Linda · 1 July 2019

5/5

Trustpilot

Very professional

Very professional, kept us informed of what was happening through the process. Very good service

Joanne · 4 March 2024

Agent replied · 16 June 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Brilliant customer care

Brilliant customer care, such as never experienced before. Izzy, so good at keeping us informed at all times. I am really hoping the legal side goes as smoothly as the sales side.

Glenis · 24 November 2022

Agent replied · 16 June 2024

We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services

5/5

Google

Great! I had alot of dealings with Anna She was very efficient, kept in touch at all times. I would reccomend them!!

Catherine · 23 September 2023

Agent replied · 19 June 2024

Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Springbok doing great job

Springbok doing great job . Jasmine little and Alex done so quick.Staff very friendly. Honestly very helpful. Thanks you .

Paramjit · 9 November 2023

Agent replied · 16 June 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Ok overall

Ok, minimal contact throughout and I had to do a lot of chasing but completed satisfactorily

Thomas · 4 February 2024

Agent replied · 16 June 2024

We're elated to have provided you with a great experience, and we truly appreciate your kind words. Rest assured, your feedback will be shared with the team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services

5/5

Google

Had the pleasure of being supported through by the exchange process by Paul Sutemire, he was always professional, courteous and helpful.

Tanya · 12 April 2025

5/5

Trustpilot

Hi I had a great experience with…

Hi I had a great experience with springbok and staff is vary friendly and helpful

Sayad · 23 February 2024

Agent replied · 16 June 2024

We're elated to have provided you with a great experience, and we truly appreciate your kind words. Rest assured, your feedback will be shared with the team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

quick and friendly serviceefcicient service

quick and efcicient service. criendly staff answered all my questions in a tmely manner would fecommend to anyone wanting to sell a housse

Anthony · 12 August 2023

Agent replied · 16 June 2024

Thank you for sharing your positive experience with us. We are thrilled to hear that our service met your expectations. Your feedback will be passed on to our team as well. If you require any further assistance, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

ertise was very helpful so I…

The expertise was very helpful so I find the whole process worthwhile

Ovoke · 15 April 2024

Agent replied · 16 June 2024

We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

5stars

Worked very hard on the house sale .and contacted me at every stage

A · 25 March 2024

Agent replied · 16 June 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Very quick process

Very quick process, from signing the contract to finding my buyer within a matter of days

Scott · 22 January 2024

Agent replied · 16 June 2024

Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Jessica helped me through every stage

Jessica helped me through every stage, I am not good at paperwork or anything technical, she made things go very smoothly.

Robert · 27 September 2023

Agent replied · 16 June 2024

Your positive feedback is a badge of honor for us, and we're thrilled to have met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

1/5

Trustpilot

Springbok Failed Miserably

Springbok Properties cannot achieve our asking price of at least £500000.* Knowing that we will only except £500000, It makes no sense what Springbok Properties has done dropping the advertised price to £450000 and thinking people will be "bidding" up to £500000.* Further to this they have illogically proposed further dropping the advertised price o £425000, knowing that we will only accept £500000.* Now we have learned that Springbok Properties price drop shenanigans is recorded on some websites thus Springbok Properties staff has ruined the value image for the next few months of the property.* Thus due to Springbok Properties's incompetence we must now remove our house from the market for several months before we can re-market at the asking price.* A WASTE OF TIMEUnfortunately Trustpilot are forcing me to give them 1 star whereas in reality Springbok Properties deserves a "Minus 5 Coprolite" rating.

DoctorPhysics · 21 June 2019

1/5

Google

I was hoodwinked into allowing this company to sell my property there valuer told me things that i accepted at face value. it turns out In My Opinion that this company is an estate agent without high street shops. They told me it was a desirable property in a desirable area and at a price which would attract buyers from all areas retail and investors. i have had one person viewing the property in the time its been on the market, which was from 20th November 2018. now they cannot get in touch with the people. They said they had a panel of investors who would buy for cash , not seen or heard from any of these. Now they tell me that the area that the property is in is on a low trend at the moment,surely the would research this before offering me the opportunity to market it. To say that i am disappointed with the service, i now have to give them a 28 day notice to leave is a further kick in the preverbials. I have also discovered from three other property companies that they can only buy my property at a percentage of the last companies sale price, which in this case was a lot less than Springbok properties led me to believe they could achieve for me.So not only have they not sold my house in 30 days 90 days or had any investors interested i now cannot let my house be sold for the numbers i am been offered due to Sprinbok offer my house at a priced from number and not what they said they could achieve for me. so my advice is be careful and listen to everything been said.

David · 21 June 2019

5/5

Google

Excellent support and correspondence from Springbok properties Would highly recommend

Rosemary · 20 May 2024

Agent replied · 19 June 2024

Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

James did exactly what was on the tin…

James did exactly what was on the tin got the price we agreed in the 28 days agreed

Chris · 5 December 2023

Agent replied · 16 June 2024

We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Great service

Great service, thanks

Mr · 17 September 2024

Agent replied · 23 October 2024

Thanks for your feedback! Best regards, Springbok Customer Services

5/5

Trustpilot

Once we received an offer we were kept…

Once we received an offer we were kept informed of the next steps

Ms · 21 March 2024

Agent replied · 16 June 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

A reliable agent

Springbok properties is a reliable company.there staff Mason attend to me pleasingly.

John · 9 April 2024

Agent replied · 16 June 2024

We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

A1 Service

Keeping me well informed

David · 30 August 2024

Agent replied · 23 October 2024

We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services

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