Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfesional and helpfull
Very profesional and articulate was very helpful as to what I had to do to get my ID and to fill in online forms.
Allan · 2 November 2023
Agent replied · 16 June 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI had a great experience with springbok…
I had a great experience with springbok I love to do again springbok service in future thanks for everything
Sayad · 16 February 2024
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWonderful company…
Issy and Monisha navigated us through the whole process, both of them keeping us informed at every step of the way. I would not hesitate to use Springbok again.
Glenis · 16 June 2023
Agent replied · 16 June 2024
How wonderful to hear that you had a great service with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotLiam @ Springbok
Kindness and willingness to listen to what a client wants, Liam has an abundance of patience. He got the job done with as little fuss as possible.
Jan · 4 August 2023
Agent replied · 16 June 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWonderful service
Wonderful service, friendly staff lets just hope it goes quickly.
Sarah · 30 July 2024
Agent replied · 24 August 2024
Your positive feedback is a badge of honor for us, and we're thrilled to have met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleJess Cox at springbok was amazing. Made everything very easy and communication was great. House sold very quickly and all questions were answered. 100% recommend.
Zak · 23 September 2023
Agent replied · 19 June 2024
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleFantastic so quick and helpful also managed to get us an extra £5000 added to asking price
Anita · 21 March 2024
Agent replied · 19 June 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotCurrently in early stages of purchasing…
Currently in early stages of purchasing a property marketed by Springbok, all seems to be going well so far. Thankyou to Ernest for your help
Customer · 22 September 2023
Agent replied · 16 June 2024
Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJasmine little was absolutely amazing
Jasmine little was absolutely amazing. Fabulous communication and super helpful/friendly. Thanks for all your help. X
Michelle · 5 April 2024
Agent replied · 16 June 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBest sale no problems would recommend
Gail · 27 September 2024
Agent replied · 23 October 2024
Thanks for your feedback! We really appreciate it! Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSecond time I have used this company to…
Second time I have used this company to sell my property. Very professional and helpful throughout the whole process.Would use again and would definitely recommend
Andrew · 12 September 2023
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotAdvertise properties for sale on…
Advertise properties for sale on Rightmove which they say are already sold.2 weeks have passed and still listed as for sale strange attitude to a cash buyer.
Consumer · 20 July 2023
Agent replied · 16 June 2024
Thank you for your feedback, we are sorry to hear that you are disappointed. Sometimes, if our properties are just newly sold, it can take some time for our advertising portals to reflect such changes and this can sometimes allow for properties to be on the market despite an offer having been agreed. We do our very best to ensure that our property listings are up to date in real time, however, this can be delayed due to circumstances like this. We apologise for any inconvenience caused. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotPerfect service
Perfect service Thanks
子 · 11 November 2024
Agent replied · 16 June 2024
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, quick and hassle free , easy to communicate, recommended for others.
Julius · 28 May 2024
Agent replied · 16 June 2024
We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAnna has provided great customer…
Anna has provided great customer service and has been very supportive through our very stressful process of buying our property. I would strongly recommend springbok.
Sahdia · 6 September 2023
Agent replied · 16 June 2024
We greatly value your feedback and appreciate your kind words about our service. It's wonderful to know that we could assist you effectively. Rest assured, your comments will be shared with the team. Should you have any future inquiries, feel free to contact us anytime. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
GoogleStill waiting for sale to complete, the solicitors employed not very helpful
Alan · 12 June 2024
Agent replied · 19 June 2024
Thanks for your feedback - We really appreciate it and we'll pass it onto the team. If you require assistance from us, please do not hesitate to contact your progression agent who we can see is doing their utmost to move things along quickly. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAlex worked hard to secure our property…
Alex worked hard to secure our property and was very supportive throughout. He also gave useful advice which helped us save some money in the process.
Rehaan · 9 August 2023
Agent replied · 16 June 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe are in the process of a sale with…
We are in the process of a sale with Springbok, our negotiator is Isabel Capps and throughout so far we cannot fault the service.
Julie · 29 September 2023
Agent replied · 16 June 2024
We're honoured to have received your positive feedback and glad to hear that we were able to assist you effectively. Your kind words will be passed on to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleExcellent customer service throughout, especially from my negotiator Lewis Buddle. Sold within 10 days of going on market, of which I was away on holiday for 5 days!
Would certainly recommend and would not hesitate in using again.
Sarah · 20 June 2022
Agent replied · 19 June 2024
Thank you for leaving us a review! We’re really pleased to hear that you had a great experience with Lewis, we’ll pass this onto her. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleMe and my partner both thought, jess was the best estate agent we had seen. She was very knowledgable about the property and the answered a lot of our questions. Really quick at getting back to us too.
Lauren · 20 June 2022
Agent replied · 19 June 2024
Thank you very much for leaving us your feedback. We’re so pleased to have been able to help you. We’ll pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleSpringbok properties have been excellent throughout the process of selling our house. They communicate extremely well, keeping us well informed of any developments
Jane · 23 October 2023
Agent replied · 19 June 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSimple & Stress free
Simple & Stress free . Jamie communicated with us throughout . No hassle
Deborah · 20 May 2024
Agent replied · 16 June 2024
Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleCharlotte worked swiftly and secured the first offer we proposed which was fantastic. An efficient negotiator.
Nanouska · 21 March 2024
Agent replied · 19 June 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI'd give Ernest 10/10 for the level of…
I'd give Ernest 10/10 for the level of service received thus far... He help negotiated the sale to the desired price and kept me informed throughout the process.
Craig · 5 June 2023
Agent replied · 16 June 2024
How wonderful to hear that you had a great service with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
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