Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotInitial response
So far .... so good - very efficient & easy to engage
Gregory · 27 September 2024
Agent replied · 23 October 2024
Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotVery quick sale
Very quick sale, good price achieved and support was good. Had to chase by phone a couple of times but the service overall was good. I would recommend them.
Laura · 30 October 2023
Agent replied · 16 June 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleExcellent buying experience with James Keating. He got my offer accepted with the vendor quickly and got me into exclusivity with them seamlessly. Would be happy to do business with him and Springbok again.
Kevin · 20 June 2023
Agent replied · 19 June 2024
It’s fantastic to hear that you had a great experience with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotFast process in getting the offer down.
Bulou · 11 December 2024
Agent replied · 23 December 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleBrilliant service got me lots of viewings and I would recommend them as they were so helpful in selling my house
Debbie · 20 April 2024
Agent replied · 19 June 2024
Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleManaged to sell property when others couldn't. Kept me informed at all times.
KA6
Lynn · 20 August 2024
Agent replied · 26 August 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotHamish helped along the way
Hamish helped along the way. He was great at communicating and chased the solicitors on both sides for me.
Karen · 24 May 2024
Agent replied · 16 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotKiran Thomson has made an excellent…
Kiran Thomson has made an excellent first impression, he is a hardworking gentleman who deserves all the accolades!
Atiya · 10 June 2024
Agent replied · 16 June 2024
Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotConsistency
Consistency Excellent customer relations Good collaboration Ready to help
Michael · 6 November 2024
Agent replied · 23 October 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleAlthough the purchase process is still ongoing, so far I'm absolutely satisfied with experience with Springbok. In particular, I like their quick response to requests.
Kingsley · 21 January 2024
Agent replied · 19 June 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJo was brilliant
Jo was brilliant, we had weekly updates and sold our property relatively quickly.
Johnson · 3 September 2024
Agent replied · 23 October 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat people to deal with
Great people to deal with. Efficient, honest and speedy. Thank you.
Lesley · 4 October 2024
Agent replied · 23 October 2024
Your positive feedback is a badge of honor for us, and we're thrilled to have met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThe speed of reply and call where on…
The speed of reply and call where on time to the minute.Extremely helpful 😊
Stuart · 16 August 2024
Agent replied · 24 August 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by Ernest Lukovnikovas. He was courteous and professional throughout and was able to get us offer an during difficult market conditions.
Ryan · 1 December 2023
Agent replied · 16 June 2024
We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotMason did an excellent job of…
Mason did an excellent job of navigating around a difficult market
Byron · 1 October 2024
Agent replied · 23 October 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSatisfactory
Although the purchase process is still ongoing, so far I'm absolutely satisfied with experience with Springbok. In particular, I like their quick response to requests.
Kingsley · 12 January 2024
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJess Cox- Home Sales Negotiator
"Jess Cox's expertise as an estate agent negotiator is unparalleled. Her commitment to client satisfaction, coupled with a sharp market insight, ensures seamless and successful property transactions."
Rob · 27 November 2023
Agent replied · 16 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSatisfied client
I am extremely satisfied with your service and in future I will be happy to dealing with springbok again thanks for help especially becci
Sayad · 2 February 2024
Agent replied · 16 June 2024
Your feedback brightened our day! Thank you for sharing your positive experience with us. We're thrilled that our service met your expectations, and we'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotFast and easy to sell a property highly…
Fast and easy to sell a property highly recommend
Victoria · 30 October 2024
Agent replied · 23 December 2024
We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything else we can help with, please don’t hesitate to reach out.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery grateful to Natalie from Springbok…
Very grateful to Natalie from Springbok Properties for her hard work and support seeing through the whole process of purchasing our first home.
Natalia · 20 February 2024
Agent replied · 16 June 2024
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleGood efficient and very updating active staffs they have on their team. Best thing was they always keep you up to date with what's going on with your house purchase. Very satisfying service
Fakhrul · 20 June 2023
Agent replied · 19 June 2024
We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleWhrely happy with all service, quick sell and a lots of communication true all sell. Recommend for others
JULIUS · 29 May 2024
Agent replied · 19 June 2024
We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleOrla Carroll guided me through the lengthy purchase of my new house PR6 0AW.
She was always very professional and responded with clear updates whenever i asked.
Haydn · 22 November 2023
Agent replied · 19 June 2024
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleGreat pain free experience. From just looking online for a general price to sell my house, to having someone around the same day to set the ball rolling to having an offer only a matter of days after the first viewing. Very happy
Chris · 20 June 2022
Agent replied · 19 June 2024
How wonderful to hear that you had a great service with us, thank you for leaving this feedback. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
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