Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotErnest worked hard to sell my property…
Ernest worked hard to sell my property and I’m pleased to say it paid off. It’s a tough market but the sale is now underway. Thank you.
Mary+ · 1 July 2023
Agent replied · 16 June 2024
We greatly value your feedback and appreciate your kind words about our service. It's wonderful to know that we could assist you effectively. Rest assured, your comments will be shared with the team. Should you have any future inquiries, feel free to contact us anytime. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotJess Cox at springbok was amazing
Jess Cox at springbok was amazing. Made everything very easy and communication was great. House sold very quickly and all questions were answered. 100% recommend.
Zak · 21 August 2023
Agent replied · 16 June 2024
Thank you for sharing your positive experience with us. We are thrilled to hear that our service met your expectations. Your feedback will be passed on to our team as well. If you require any further assistance, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
GoogleBuyer/ seller beware. Absolute charlatans. Liers, storytellers.
Enquired about a property under valued to generate interest. Ok get that. Then told to put forward an offer as only the highest bidders would be invited to attend a viewing. Told our offer was the highest. Went to view the property. No one was there. Called the office that day. No one got back to me. Spoke to the sales negotiator and informed that the seller had left him a telephone message stating that he had lots of viewings all positive and would LIKE TO SELL TO THE HIGHEST BIDDER. A lower offer was accepted. Told that people were turning up with cash in bags. Told that there was a tennent in the property when according to a neighbour nobody lived there. Lies, lies and more lies.
Dealt with JAY at Springbok.
Dont waste your time.
Blackburn · 20 June 2020
★★★★★ 1/5
GoogleSub standard sevice. Communication extremely poor.
Fee's Twice the price of a normal high street estate agent but they make you to do all the viewing and also service you might required such as Auction it does not exist. They promise to provide you the service you would required to sell you property but instead misguide public and customer how information which are appearing on the page. I would not recommend unfortunately i was disappointed over all of the service i have received. They might sell the property , but the way they like and they way they feel its right regardless what is the requirement of the owner.
Asad · 20 June 2020
★★★★★ 5/5
GoogleThis is the best company i have ever come across. I thought selling my house will be a stressful and lenghty process and thats why i was delaying it. I came across this company while searching online for a quick sale. Their sale agent visited my house in the evening and they could get me a good offer the next day. My house was sold in a few weeks time. They are very professional, competent and friendly people. They kept me informed all the time. I will definitely recommend them to friends and family.
Shaukat · 20 June 2020
★★★★★ 4/5
TrustpilotL19 Review
Recent sale generally went well and we were well informed by Jasmine, not so much by the solicitors Springbok placed us with
M · 3 November 2023
Agent replied · 16 June 2024
Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent service
Excellent service Cannot fault the company at all Really good at keeping us updated and prompt responses
WILBOURNE · 22 February 2024
Agent replied · 16 June 2024
Your review made our day! We're elated to have provided you with a great experience, and we truly appreciate your kind words. Rest assured, your feedback will be shared with the team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHassle free experience with regular…
Hassle free experience with regular contact to keep us in the loop. Sold quickly and with no problems so far
Charlotte · 18 December 2023
Agent replied · 16 June 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGood Service
What can I say? Delighted to have my first impressions overturned. Very professional and helpful. Thanks, Quynh.
Angus · 20 February 2024
Agent replied · 16 June 2024
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAnnie Wood takes good care of both buyers and sellers.
Springbok took on a task that was very difficult. Kudos to Annie Wood and James Swithenbank for closing a very complicated property.
Wai · 30 October 2023
Agent replied · 16 June 2024
We are overjoyed by your positive review and delighted to hear about your exceptional experience with us. Your valuable feedback will be shared with our dedicated team, who will be inspired by your kind words. If you ever require our services again, please know that we're just a message away. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWs11
Fast and smooth process
Kara · 9 October 2024
Agent replied · 23 October 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHouse sold
House sold . Becci a pleasure to deal with.
Jill · 18 July 2024
Agent replied · 24 August 2024
Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotWant to sell quick and want YOUR price…
Want to sell quick and want YOUR price this guys will do the job. Great service
LFCWHOELSE · 7 March 2024
Agent replied · 16 June 2024
Your positive feedback is a badge of honor for us, and we're thrilled to have met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleGood communication kept in touch and kept me upbeat when things bad
Brian · 22 May 2024
Agent replied · 19 June 2024
Thank you for sharing your positive experience with us. We're thrilled that our service met your expectations, and we'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
TrustpilotBecause I gave poor review Trust Pilot…
Because I gave poor review Trust Pilot have today contacted me to say it maybe removed. If this happens regularly them you can't Trust Pilot! Either.
Customer · 10 July 2023
Agent replied · 16 June 2024
Dear Customer, please note that Springbok Properties do not have any control over Trustpilot guidelines and this is a concern that would need to be taken up with Trustpilot.
★★★★★ 5/5
GoogleExcellent customer service and support with quick sale of property as promised
Robert · 20 May 2024
Agent replied · 19 June 2024
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
Trustpilotmy house sold very quickly and are…
Had my house sold very quickly and are very keen to progress me throughPerfect and exactly what I wanted, I should have gone to them first
Sam · 4 July 2023
Agent replied · 16 June 2024
We are overjoyed to learn that you had a fantastic experience with us. Thank you for taking the time to share your feedback, and we will make sure to pass it along to our dedicated team. Remember, we're here for you whenever you need assistance. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotQuick and simple process
Quick and simple process to view properties. Easy to contact and arrange.
Vickie · 17 May 2024
Agent replied · 16 June 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleI was a little apprehensive dealing with an online agent, especially after a friend\'s recent poor experience with another agent. Fortunately, those concerns were quickly dispelled after dealing with Ben at Springbok Properties. He is clearly very customer focussed, and took away all the load in his role of intermediary between the seller and myself. Everything became pretty much seamless after my initial offer to finally agreed price. His communication by both 'phone and e-mail were really helpful throughout.
Chris · 20 June 2020
★★★★★ 5/5
TrustpilotNothing but good to say about Ernest
Nothing but good to say about Ernest. Great service throughout and was always available to assist. Credit to the company.
Ronan · 28 November 2023
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat communication
Great communication,any questions were answered quickly and clearly. Smooth completion process.
Neal · 30 May 2024
Agent replied · 16 June 2024
Your positive feedback is a badge of honor for us, and we're thrilled to have met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAlex Plaskett
Alex Plaskett, very good contact, answered any e-mail or phone calls very quickly, good communication, 100% recommended!
Abi · 1 February 2024
Agent replied · 16 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
Trustpilotfirst time buyer
As a first time buyer, I wasn't sure what to expect however, with Craig's help it made my experience a lot easier.
Ella · 9 October 2023
Agent replied · 16 June 2024
We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleJoanne from Springbok was more than helpful in assisting with our digging into a problem regarding the lease. She had already got her legal team looking into it before we even spoke to ours. Excellent service, I really appreciated the helping hand.
Hopefully more units to buy for us via Jo & Springbok! 😁
Property Ref: L9 0LP
Kian · 20 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
