Trusted Agent profile · Old Trafford
★★★★★
2,276 reviews across 2 platforms
Suite 7N Trafford House Chester Road, Old Trafford, M32 0RS
Springbok Properties Nationwide's office in Old Trafford, at Suite 7N Trafford House Chester Road, is rated 4.2 out of 5 across 2,276 reviews on two platforms, including 808 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Springbok Properties Nationwide hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Old Trafford.
Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
5/5
TrustpilotThe team was extremely friendly and…
The team was extremely friendly and helpful. I had a wonderful experience working with them
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.Warm regards, Springbok Customer Services
1/5
TrustpilotAn altogether terrible experience
An altogether terrible experience. They sell you a dream to get you signed up and then behave in a very unprofessional way. Would absolutely not recommend.
Dear Geraldine, thank you for your comments. We are disappointed to learn that you have not had a positive experience with us and that you felt that we conducted ourselves poorly; we take this extremely seriously and were quite concerned to read this, so we will be looking further into this internally to take any required measures. As far as we can comment, which can be challenging on forums such as this one, the sale has not materialised as we have anticipated it would initially, which can happen from time to time with any property sale unfortunately, and we share the disappointment with you. We can see that those involved with your file have been making every effort to facilitate this for you, and we do hope that we can move the property along soon. If we can be of any assistance, please do not hesitate to contact us. Best regards, Springbok Customer Services
5/5
TrustpilotExcellent Service
All aspects of the service are excellent. Constantly keeping us updated. 2 weeks to sell from first advertised.
We truly appreciate your positive review. We’re happy to know you were satisfied with the service we provided. Your feedback will be shared with the team. Please feel free to reach out if you need further assistance.Warm regards, Springbok Customer Services
5/5
GoogleFantastic communication throughout, my sales negotiator (Ernest) was brilliant to deal with, very informative and had all answers to any questions or queries I had.
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
4/5
GoogleWe took a chance on springbok thomas did a good job in keeping us informed throughout the process and managed to get a offer even though times are difficult i would recommend thomas
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
5/5
GoogleLewis did a great job of helping on the sale of my property, he replied quick to messages and kept me updated all the time. Very happy with his work.
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
5/5
GoogleI sold a house with Springbok recently, and I have nothing but praise for Victoria Coffey. She was my point of contact, and her communication was fantastic. She kept me informed throughout the sale process, lovely to talk to, and very professional. Any queries that I raised were dealt with promptly. A credit to her profession. Tony P.
Thank you for taking the time to leave a review. We have passed your feedback to Vicky. We are so pleased to hear that you were happy with our service and wish you all the best! Please don’t hesitate to contact us should you need to. Warm regards, Springbok Customer Services
1/5
GoogleNot used them but sick of the spam post from them. All it does is go in recycle bin. Stop sending me it.
Dear Graeme, we are sorry to learn that you're receiving communications that you'd prefer not to receive. We take this seriously, could you please email us with your contact details and full address at customerservicemanager@springbokgroup.co.uk to ensure that we can update your communication preferences? Best regards, Springbok Customer Services
5/5
TrustpilotBought a property, everything went smoothly and quickly.
Bought a property, everything went smoothly and quickly, much faster than estate agents.
5/5
TrustpilotSam Livesey Negotiator did great job…
Sam Livesey Negotiator did great job keeping leads and organising views , professional and courteous always 👏
We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we can help with anything else in the future.Warm regards, Springbok Customer Services
1/5
TrustpilotWarning
So on the 11th of September I decided to sell my family home
5/5
TrustpilotFantastic communication throughout
Fantastic communication throughout, my sales negotiator (Ernest) was brilliant to deal with, very informative and had all answers to any questions or queries I had.
Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
5/5
GoogleGreat service, great communication! Not had a single issue getting help or advice where needed. Very efficient 5 star service
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
5/5
TrustpilotSmooth running so far!
Ernest and Jamie personally saw us through from viewing to acceptance of offer. Was always on the end of the phone/email to answer all queries. Very friendly and willing to assist. Hopefully the remainder of our purchase is as smooth running :)
We are so happy that you enjoyed your experience with us! We appreciate the great review and will pass it onto too. Warmest Regards, Springbok Customer Services
5/5
TrustpilotWe had Jake deal with our sale and he…
We had Jake deal with our sale and he was great would highly recommend
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
5/5
TrustpilotQuick response to my queries and good service
I am in the process of property purchase and I would like to say Jamie Davies have been so good and quick in responding to all my queries, always giving me information that I need.
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
5/5
GoogleAbsolutely amazing service from Ernest himself, he’s been lovely, patient & had great communication skills. I was able to view and purchase a property with him within less than two with and I have 0 complaints about his service. Thanks again!
We’re so happy to hear that you were so pleased with our service and that we could help you! We’ll pass this fantastic feedback onto the the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
4/5
GoogleHad a positive experience with Ernest regarding purchasing my first home. Communication was frequent and helpful. As with every service it is imperative you do your own research to understand the process and any questions I had were answered in full.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, we’ll pass it over to the team too. Warmest Regards, Springbok Customer Services
5/5
GoogleTop marks, great service, easy to contact . Pleased that I went with them for my sale.
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
4/5
Trustpilotgood and fast
So far so good , they constantly updates .And a very prompt speedy services
Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out.Warm regards, Springbok Customer Services
4/5
TrustpilotTom got us through completion swiftly …
Tom got us through completion swiftly and worked well throughout. Our actual sale was more due to luck as our neighbour ended up buying rather than through the company as such.
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
5/5
TrustpilotMARC
MARC was Fantastic Went over and above to secure the Sale can’t thank him enough !
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
4/5
GoogleGreat initial meeting with Paul. We very quickly got a viewing and an offer at our full asking price. Very pleased.
We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
5/5
GoogleSo far, its been a great experience dealing with Springbok properties. My agent was Chris Stalker and he was nothing but professional and very prompt answering any queries i had and assisting in moving things along. Thank you!
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Tell us what you need and we'll put you in touch. Springbok Properties Nationwide hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Old Trafford.
