Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIncreased viewings
Springbok were quick to book an appointment for photos and upload to the market. We saw an increase in viewings from buyers across the UK. Ernest negotiated on our behalf to finalise an agreed purchase price with our buyer.
Amy · 27 May 2023
Agent replied · 16 June 2024
We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
Trustpilot5 Star service
From start to finish Marc did his best with our position and got us the perfect result.
Mr · 12 September 2024
Agent replied · 23 October 2024
Your review has brightened our day! We're elated to have provided you with outstanding service, and we genuinely appreciate your kind words. Rest assured, your feedback will be shared with our team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotAbsolutely fantastic service and…
Absolutely fantastic service and support during this difficult time for myself. Great contact kept up even though I am in a different country. All staff so helpful especially my sales negotiator Ernest.
Susan · 24 November 2023
Agent replied · 16 June 2024
Your glowing review is music to our ears! We're overjoyed to have provided you with excellent service, and your feedback will be cherished by our team. If you have any further questions or need assistance down the road, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotCharlotte
Charlotte, negotiator for Springbok, was lovely. Very polite and efficient. Always got back to me when I requested.Great customer service.
Bob · 22 July 2024
Agent replied · 24 August 2024
We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleAmazing company if you want to sell your house. Very professional, they do everything for you, including showing buyers around. The person i delt with was called Ernest and he sold my house in less than a week.
Sally · 20 June 2023
Agent replied · 19 June 2024
We’re really happy to hear that you have had a great service with us. We’ll certainly pass this back to the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotExcellent experience
So far the experience has been excellent, moves very quick and very professional form everyone involved.
Kathryn · 23 September 2024
Agent replied · 23 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat company to work with
Great company to work with. Did exactly what they said they would do and kept me fully informed throughout the process. I would highly recommend this company.
J · 7 March 2024
Agent replied · 16 June 2024
We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleGreat experience and was thoroughly looked after. Haden held out hands and we felt at ease
Alison · 22 September 2024
Agent replied · 22 October 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotThank you Haden!
Haden Donovan at springbok has dealt with everything perfectly and put up with our constant questions and made this process much easier for me and my partner.
Abdul · 6 March 2024
Agent replied · 16 June 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotThe only thing I dislike about the…
The only thing I dislike about the company so far, is the fact that you have to wait so long for a negotiator to get back in touch when you want to put in an offer.
Joanne · 8 August 2023
Agent replied · 16 June 2024
Thank you for your feedback, we greatly appreciate you letting us know how your experience was for you so that we can learn and improve. Sometimes, in our busier periods, our response times can increase and we are sorry to hear that you experienced this. If your property negotiator was not available, we encourage our customers to call in to our general lines so that we can flag to the appropriate staff member to speak to you quicker. We'll look further into this internally to take any necessary improvement measures. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleStraight from the start. Springbok was on the ball , done exactly as they said and got my house sold , well done Lewis buddle👍 …
Stewart · 21 March 2024
Agent replied · 19 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleBuying through Springbok Properties agent Kevin Williams. He arranged a prompt viewing within a day, I made the offer which has been accepted. Kevin Williams arranged prompt paperwork and the sale is proceeding. Highly recommended, many thanks Kevin Williams at Springbok Properties!
Faye · 20 June 2020
★★★★★ 5/5
TrustpilotSpringbok was a great agent
Springbok was a great agent. They supported us during the all process of acquiring the property. The staff was nice and dedicated so much so that I would recommend them to any friend and family members.
Evans · 24 July 2023
Agent replied · 16 June 2024
Thank you for leaving us your feedback, it means a lot to us. We're thrilled to have been of help to you and appreciate your kind words. Your feedback will be passed along to our team members. If there's anything else we can assist you with, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotFrom initial contact for using there services
From initial contact for using there Service and throughout the process it was simple and every one was very helpful
Roger · 2 July 2024
Agent replied · 24 August 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotErnest…
It took a while to get a response from my email, but once I did and had Ernest as my contact person, the experience was great
Stella · 9 March 2024
Agent replied · 16 June 2024
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWill use again
Will use again Kept in the loop all the time
Peter · 9 December 2024
Agent replied · 23 December 2024
We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further assistance, don’t hesitate to contact us.Warm regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat communication
Great communication, kept in regular contact. Friendly and helpful, much appreciated
LAURA · 24 November 2024
Agent replied · 23 December 2024
We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotJoe understands the market and I…
Joe understands the market and I trusted him to get the job done
Nev · 24 October 2024
Agent replied · 23 December 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotGreat initial meeting with Paul
Great initial meeting with Paul. We quickly got a viewing and an offer at our asking price.
Alex · 20 August 2024
Agent replied · 24 August 2024
Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleJames Keating, persistent, energetic, polite and I hope he will be swift with my purchase.
Linas · 22 October 2025
★★★★★ 5/5
TrustpilotJames Keating
James Keating, persistent, energetic, polite and I hope he will be swift with my purchase.
Linas · 22 October 2025
★★★★★ 5/5
TrustpilotBest agency ever.
Jamie's services and availability were first class. We were kept up to date all the time and we had an offer for our house within four weeks which was wonderful.
Hayeit · 7 December 2023
Agent replied · 16 June 2024
Your glowing review is music to our ears! We're overjoyed to have provided you with excellent service, and your feedback will be cherished by our team. If you have any further questions or need assistance down the road, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotGreat service
Great service Giving weekly updates Working hard to get more views on property Great service
Ian · 18 September 2024
Agent replied · 23 October 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotWe took a chance on springbok lewis
We took a chance on springbok lewis did a good job in keeping us informed throughout the process and managed to get a offer even though times are difficult i would recommend lewis
Jeannie · 19 September 2023
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
