Every review we hold for the Old Trafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWas dealt with from start to finish in…
Was dealt with from start to finish in the process of selling my house in a professional and friendly manner especially from hamish who was an absolute star
Mr · 27 November 2024
Agent replied · 23 December 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleGreat sevice. I struggled to sell my property Springbok got it sold in only couple of weeks.
Still waiting on completion however so far process has been very smooth.
Jayesh · 22 November 2025
★★★★★ 5/5
TrustpilotGreat service
Every staff member that I have had the pleasure of speaking too have been fantastic. The service so far has been straight forward and the communication has been first class. Thank you!
Mrs · 24 September 2024
Agent replied · 23 October 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
GoogleAwful firm
Avoid like they plague. They are highly misleading in their sales Patter. Stick to a normal estate agent who doesn't ask a buyer for a deposit.
They should be avoided at all costs.
Phil · 5 August 2024
Agent replied · 26 August 2024
Dear Phil, thank you for your feedback. We are so sorry to learn that you've had a negative experience with us and would like to try to understand more about what has occurred. Please email us at customerservicemanager@springbokgroup.co.uk so that we can address any problems you have had. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotA big thanks to Springbok
Springbok have been professional in ever way with the sale of my house.Everybody who I dealt with were very pleasant and helpful in guiding me through the sale.I would recomend Springbok to anybody who is looking to sell there house.Thankyou to you all
David · 7 March 2024
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleSpringbok made it perfectly clear what the process would entail. At every point their staff have been knowledgeable and helpful. Haden in particular has "gone the extra mile" to resolve any issues.
Alan · 22 September 2024
Agent replied · 22 October 2024
Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotI needed a fast sale and Joe Yale did…
I needed a fast sale and Joe Yale did exactly that ( 8 weeks) with excellent communication. I would highly recommend if you are wanting this sort of sale.
Donna · 6 November 2024
Agent replied · 23 December 2024
We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their efforts were appreciated. If you have any questions or need further assistance, feel free to contact us.Warm regards, Springbok Customer Services
★★★★★ 5/5
GoogleMy experience of working with the SpringBock team has been brilliant,I was very honest with them that I was a total novice at this sort of thing and they've been brilliant at putting me at ease and explaining everything
Hannah · 20 May 2024
Agent replied · 19 June 2024
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleJessie has gone above and beyond to get a sale for me, she worked tirelessly and all hours, she certainly is not a 9-5 person. Without her I don’t think d have got the sale. (Source : allAgents)
Kate · 5 June 2024
Agent replied · 19 June 2024
Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe have recently put our property on…
We have recently put our property on the market with Springbok Properties and have found the process to be a very positive experience. Great people to deal with, we would highly recommend this company.
Paula · 12 August 2024
Agent replied · 24 August 2024
We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleI am a first time buyer, saw a property I really liked which was advertised with springbok, spoke to Britney Weller who was exceptional and went out of her to make the process feel at ease. Exceptional service & 100% recommend. Also couple of times Brittney stayed behind as she could only speak to vendor after 6:30pm on land line number only.
Mo · 21 June 2018
★★★★★ 4/5
TrustpilotMarc
Marc who arranged our viewing and began the sale process with us was very time efficient and friendly throughout making it an easy process. He explained any query’s through and gave us reassurance everything would be dealt with as soon as possible
Charlotte · 14 March 2024
Agent replied · 16 June 2024
We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotHouse purchase
First time using springbok and I must say I am very impressed, Craig our sales negotiator was very professional prompt and courteous. We would highly recommend anyone to use springbok.
Richard · 13 October 2024
Agent replied · 23 October 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, excellent communication. I was able to purchase my property without the worry of being gazumped. Taryck my agent was very friendly and helpful. He relied to emails same day and always returned my calls promptly.
Nikki · 17 June 2024
Agent replied · 24 August 2024
Your positive words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotManaged to get good offer in difficult sales market.
Difficult selling my house in the current climate but Springbok worked hard to sell it and achieved an offer which although lower than originally hoped was acceptable and should now progress. managed to get a good number of viewing in the New Year.
Paul · 19 February 2024
Agent replied · 16 June 2024
We're honoured to have received your positive feedback and glad to hear that we were able to assist you effectively. Your kind words will be passed on to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotWe recently decided to sell our house…
We recently decided to sell our house with springbok and we cannot rate them highly enough. Lewis buddle was fabulous and we were pleasantly surprised that we sold it quickly, after an unpleasant experience with another company springbok put our minds at ease and we're extremely professional.
Mrs · 17 November 2023
Agent replied · 16 June 2024
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotSo far so good ,they have done…
So far so good ,they have done everything they said they were going to do . Constant updates . And a very prompt speedy services .
Miss · 6 December 2024
Agent replied · 23 December 2024
Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
GoogleI used Springbok to sell my property and it was a fast process.
Ernest ( a senior sales negotiator ) with them was polite, courteous and friendly throughout
He is a credit to their team.
Keep up the good work Ernest!!!
Paul · 21 March 2024
Agent replied · 19 June 2024
We appreciate your positive review and are ecstatic to know that you had a great experience with us. Your feedback will be shared with our team, who will be encouraged by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotBuying a house is already stressful but not with these guys
Buying a house is already stressful but I do believe that Springbok and Becci really made this whole lot easier. I am very thankful for their professionalism and over all turn around and know how and support.100% recommend them.
Kaarel · 29 April 2024
Agent replied · 16 June 2024
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
★★★★★ 1/5
GoogleWe aware of this company from the minute you sign a contract with them they feed you false information. They mislead you and the sales negotiator named Liam very unapproachable and rude. We were misled with their product. Worst company we have dealt with in 50yrs of selling our homes
Geoffrey · 24 August 2023
Agent replied · 19 June 2024
Please note, your review is currently being investigated so that we can provide you with the response that your review deserves. If we can be of assistance during the meantime, please do not hesitate to contact us.
★★★★★ 1/5
GoogleNot professional and not reliable at all. Never keep up on their appointments. Never forward your offers to the sellers. Give out wrong information that property has been sold out.
S · 1 October 2024
Agent replied · 22 October 2024
Dear S Hussain, thank you for your rating. We are sorry to learn that we've not met your expectations this time. We would be grateful to learn more about your experience if you would like to contact us further at customerservicemanager@springbokgroup.co.uk. Best regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotTaryck at Springbok Properties was very…
Taryck at Springbok Properties was very pleasant, patient and helpful when we were selling our flat. He kept us in the loop all the way along and we can't praise him highly enough. I would thoroughly recommend this company.
Stevie · 26 April 2024
Agent replied · 16 June 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
★★★★★ 5/5
TrustpilotVery happy indeed
We are more than happy with Isobel, she has kept us informed at every step. She has done all the hard work for us, we have never had to chase her for information, as in our experience you so often have to. Would definitely recommend, and would not hesitate to use them again for property sales.
Glenis · 24 February 2023
Agent replied · 16 June 2024
Thank you for taking the time to complete a review, your feedback has been passed to the team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warmest Regards, Springbok Customer Services
★★★★★ 4/5
TrustpilotA good property company
Springbok sold our property within two weeks. Our negotiator, Haden, was always courteous, informative, and worked hard to negotiate a higher price than the offer we originally received.
Karen · 31 October 2024
Agent replied · 23 December 2024
We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach out to us.Warm regards, Springbok Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
