Springbok Properties Nationwide Old Trafford reviews

★★★★★ 5/5

Trustpilot

Jess Cox very good friendly helpful agent

Jess was very good prompt in replying to me and worked extremely hard in the current climate to sale my house and get the best price possible.

Gidi · 19 July 2023

★★★★★ 5/5

Google

Jess was amazing, so helpful and professional! Would definitely recommend Springbok for purchasing a property through. They made the process so easy and kept in contact with me.

Kirsty · 20 June 2023

★★★★★ 5/5

Trustpilot

Mason was efficient and prepared to…

Mason was efficient and prepared to listen to our personal needs. Good work

Shortie · 29 May 2024

★★★★★ 5/5

Trustpilot

Top class service

My experience with Springbok has been excellent from the start. Everyone's communication has been spot on. Joe Yale, my senior negotiator, in particular was very helpful.

Joan · 17 September 2025

★★★★★ 5/5

Trustpilot

Mia kept me informed throughout the…

Mia kept me informed throughout the whole process and phoned regularly

Sarah · 2 July 2024

★★★★★ 5/5

Trustpilot

Home sell

Natalie was amazing kept me informed all they way through our sale process

Tracy · 21 May 2024

★★★★★ 4/5

Trustpilot

Springbrook Responded to my review quickly

Regarding my review yesterday springbrook have responded quickly and we have discovered the house is on rightmove but I could not see it on my rightmove mobile app which is frustrating but not the fault of springbrook Going forward I have also been promised contact every 7 to 10 days

Eileen · 21 November 2024

★★★★★ 5/5

Trustpilot

Iwe would like to thank all the team…

Iwe would like to thank all the team and say how well we have been treated in the difficult time of selling my mum's house after she passed away.We have been kept informed at every stage and are more than satisfied with the service.Would highly recommend them to friends and family

Biggs · 6 November 2024

★★★★★ 5/5

Trustpilot

Natalie was both attentive and very…

Natalie was both attentive and very proffesional and always kept me informed of the progress of my sale

CHRISTINE · 10 February 2024

★★★★★ 1/5

Google

Absolutely terrible service - ignored phonecalls when trying to make an offer for a property that had a lot of interest. After finally getting through and making an offer on a Friday evening, on Monday was told that they had no information of any offers and had had no calls either. After trying to then get repeatedly in contact with them for another two days, was told someone else had got the property. Absolute shambles and lost out on a beautiful home because of these clowns.

Gem · 20 June 2020

★★★★★ 3/5

Google

Springbok did sell my property BUT as it turned out I found I could have sold it just as quickly for a lot less money with other online Estate Agents & normal Estate agents. They tell you it’s an online auction & you get a sale within a couple of months. But in essence it takes as long as it takes. And the buyers can ask for this survey & this check & that check & another survey & string you along & it turns out they have as much as 85 days of mucking you about. So don’t be fooled that it is a quick sale. The only good thing about Springbok is: they check the buyer does have the funds & wherewithall to afford your property. Which is a good thing - no time wasters. However, Richardson Law (Springboks recommended Solicitors are very good, very helpful, accommodating & understanding though) I would praise them! So yes Springbok sold my property but it wasn’t quick enough to warrant a £7200 fee and it was for less than my reserve price.

Wendy · 20 June 2020

★★★★★ 5/5

Google

We recently went through the home buying process with Springbok. Admittedly at first, we were a little bit daunted with the entire quick sale process and the timelines. We however found a solicitor who said they could work to the time spans. Our mortgage adviser said she could too. After we took the plunge and went for the house buying process, it actually went very very smoothly. Becci Kennerley led the entire progression process and was very friendly and kept in contact. She was also committed to ensuring the process continued as quick as possible. If our solicitors required extra details, there was no issue with the time required. Basically, as long as you have all of your ducks in a line and your committed to getting the process through as fast as possible, you can bag a house for a good price. Even though the upfront contract and holding fee is daunting, a pro is that you cannot be gazumped. The only thing which I will say was a downside to the entire process initially was the difficulty of getting hold of the sales negotiater and you cannot ring them directly... They will text you from a number that cannot be rung, but it can be replied to via text. However, when we did manage to see the house and when our offer was accepted, Ben Taylor was pleasant and easy to get hold of. Our entire process took 8 weeks from start to finish! I'd definitely recommend this process for first time buyers (with mortgage in principal and deposit sorted ready) or cash rich buyers. We got our house for a price well beneath its market value.

Matt · 20 June 2020

★★★★★ 5/5

Google

Kevin was very helpful throughout, even offering me his mobile number if I had questions outside of hours. I was able to come to an agreement with the vendor very quickly with his back and fourth and I feel he put both sides arguments over fairly to each. He was easy to speak to on the phone and fast at responding to emails, when he had information he was quick to get it back to me, and when he didn't he was honest about it, replied telling me as such and got the info from the vendors. Great service

Steven · 20 June 2020

★★★★★ 5/5

Google

Natalie was excellent. Kept me informed and very quick to answer our questions.

David · 20 May 2024

★★★★★ 5/5

Trustpilot

Great experience

Charlotte was friendly and supportive all the way through the sales process, I can’t thank her enough for helping my buy my dream house!

Laura · 21 September 2023

★★★★★ 5/5

Google

Working with Anna was a pleasure. Professional, knowledgeable and efficient. I would recommend Anna to anyone.

Phil · 21 March 2024

★★★★★ 2/5

Trustpilot

The communication is shocking between…

The communication is shocking between springbok and the client and between themselves. Rung Mia several times and had no answer or call back, even emailed but no email back, the speed is the only thing that is good about this company because they want their money but yeah I wouldn’t go with them again.

Shannon · 22 October 2025

★★★★★ 5/5

Trustpilot

Jasmine is highly recommended

Jasmine is highly recommended, very helpful, always kept me updated on the progress of sale, very pleasant and professional

Debbie · 15 January 2024

★★★★★ 5/5

Trustpilot

Internet estate agent!

Being new to internet property buying I was a little anxious, however Ernest made it a pleasant easy procedure. He was patient and reassuring. All very professional.

Ruth · 28 June 2023

★★★★★ 1/5

Google

Very unprofessional and exhausting to use. Left us waiting to hear back from a buyer who apparently confirmed purchase of our house for weeks. Only to find out they had pulled out when they wanted to organise a new viewing. This happened multiple times. No communication, had to be constantly chased. Will never use these guys again.

NaturesTemper · 27 July 2024

★★★★★ 5/5

Trustpilot

I am happy with the service

Thomas was very helpful during the process, answered all my questions and solved the queries.

Baljit · 7 April 2024

★★★★★ 4/5

Trustpilot

After being on the market for a while…

After being on the market for a while we decided to approach Springbok. Initially we had a few issues due to miscommunication but this was resolved once our new negotiator Liam became involved and assisted. He was extremely helpful. He kept us updated weekly and answered all questions as and when we contacted him. He really made the process smoother after a bumpy start and we were very grateful for him being involved.

Sasha · 21 August 2023

★★★★★ 5/5

Trustpilot

Haden has been helpful in every single…

Haden has been helpful in every single way

Clint · 11 August 2024

★★★★★ 4/5

Trustpilot

Ref property at SR6 8NR.

Denis · 19 March 2026