Springbok Properties Nationwide Old Trafford reviews

★★★★★ 5/5

Trustpilot

I went to Springbok as a property I was…

I went to Springbok as a property I was Executor for had been on the market for 8 months with no sale It was an easy process to deal with them and a sale was agreed to one of their clients in about 3 weeks They then deal with everything and are very communicative Hamish Campbell was the person in communication with me throughout the Solicitor to completion stage and his communication was excellent I would recommend their services and would use them again

Mrs · 18 July 2024

★★★★★ 5/5

Google

Mason Adam’s has been so helpful in helping me secure my forever home for my little family and I. I am so grateful for his attention and support in this purchase and cannot fault his service in the slightest. Thank you Mason.

Esmee · 8 November 2025

★★★★★ 5/5

Trustpilot

My Sales Negotiation for DE7 8NS

Having engaged Springbox Properties during last month, I can honestly say their service has been 100%.Every member of their dedicated and indeed professional team, have all played their separate rolls in bringing the sale of my house to a conclusion. In particular I was more than impressed with my negotiator Charlotte. Who had more than 8 clients to share the potential of my home. And from the feedback I received on a regular basis, all the clients showed great interest in the property.This surely shows the professionalism of a good negotiator.On this alone I would definitly recommend Springbox Properties to anyone looking to sell their property without the usual stress of Estate agents.

Harry · 16 July 2024

★★★★★ 5/5

Trustpilot

Genuinely stunned at how…Great they are!!!

I have been genuinely stunned at how amazing Springbok properties are, I am so glad I took a chance on them! I would recommend to anybody! Everyone we have spoken to have been polite, friendly and efficient. We have been kept informed every step of the way during our house sale, which, has been incredibly fast! I can't thank the whole team enough, especially Craig, it's been a truly great experience! Thank you! Mel, Sa13

Melinda · 30 September 2024

★★★★★ 4/5

Trustpilot

Used Springbok for our recent sale and…

Used Springbok for our recent sale and overall pleased with the outcome , was dealt with professionally and Mason was on the ball even at times I didn’t think so , please be patient as this can be a stressful time and emotions run high ,the only reason I haven’t given five stars is because at times communication was poor but over all very pleased with the hard work Springbok and Mason put in

ATH · 10 October 2024

★★★★★ 2/5

Trustpilot

Disappointing communication

Turned up for a viewing but no vendor. They had apparently cancelled but neither we nor our agent contact seemed to know. After speaking over the phone to Springbok about this no show we continued to get ‘review your viewing messages’. There was no response to our text messages nor emails to say we hadn’t viewed nor to reschedule. Eventually we applied for a viewing as though we were new clients to be told it was under offer. Communication was very poor.

Les · 1 July 2024

★★★★★ 5/5

Trustpilot

Ernest what a star 🤩

UPDATED REVIEW JUNE 2024 since our last review see below our property has fallen through twice. We have now sold for the third time. In all of these disappointments Ernest has been nothing but patient and optimistic I can only speak for our experience with springbok they have been professional and proactive throughout. ⭐️⭐️⭐️⭐️⭐️ is not enough to express how we feel about Ernest. We have tried to sell our property with no luck since August last year and made the decision to take it off the market. A advert for springbok popped up on my Facebook so I thought “no harm in looking” .Read all the reviews and the good ones far outweighed the bad so we decided we had nothing to lose as it wasn’t going to cost us anything. Our property had been on the market for approx 10 days and it has sold! We are so happy. Everyone we spoke to from Mason, Dan and then Ernest knew their stuff and were completely transparent.Ernest you have been so professional and have kept us completely updated the whole time. What a lovely guy so easy to talk to and better still so easy to contact which is exactly what you want as selling a house is so stressful…..well it was until we used Springbok.

Kim · 29 June 2024

★★★★★ 5/5

Trustpilot

First time buyers

As first time buyers, we've had a great experience with Springbok properties so far. Haden was professional, responsive and supportive throughout the initial stage. Would recommend.

Gemma · 17 March 2026

★★★★★ 5/5

Google

I am currently nearing the sale of my house. I had never experienced this situation before and was really apprehensive about it all. I had been looking online for quite a while, and read all the reviews on Springbok so decided to ring and get further details of what to expect. I'm so glad I did because everything ran smoothly. My negotiator Marc was always pleasant and kept me updated on things. Basically all I had to do was sit back and let them get on with things. Cheers.

RICHARD · 27 June 2024

★★★★★ 5/5

Trustpilot

Dan was really helpful and transparent…

Dan was really helpful and transparent through the process. Wasn't pushy and helped me make the right choices.

Freddie · 17 May 2026

★★★★★ 5/5

Google

Mason and Abbie were incredibly helpful and patient assisting me with a first time buy, particularly over the course of some technological difficulties plaguing me at the beginning of the process. The purchase is still ongoing, but I am very impressed with their support so far, explaining and reassuring at every step, which has been very helpful to me during the stressful process of house-buying and bodes well for the process to come.

Rebecca · 18 October 2024

★★★★★ 5/5

Trustpilot

Mason and Abbie absolutely lovely

Mason and Abbie were incredibly helpful and patient assisting me with a first time buy, particularly over the course of some technological difficulties plaguing me at the beginning of the process. The purchase is still ongoing, but I am very impressed with their support so far, explaining and reassuring at every step, which has been very helpful to me during the stressful process of house-buying and bodes well for the process to come.

Rebecca · 17 October 2024

★★★★★ 5/5

Google

Thank you for facilitating and progressing a sale quickly for us. Our negotiator Lewis Buddle was able to get us the walk away price we wanted within a tight time frame. He ( and his team) was in regular contact and was proactive in asking for updates on work we were undertaking in the property and uploading relevant information on the website. Thank you very much and a massive thank you to Lewis.

Ruben · 8 October 2024

★★★★★ 4/5

Trustpilot

We had a positive experience overall in…

We had a positive experience overall in purchasing our property. Once we had our offer accepted, the support team were readily available to answer any questions or concerns that we had. Our biggest concern was in the early stages when we were contacted by the company to ask if we would like to enter an exclusivity agreement. This consisted of strict terms and conditions as well as a cost of approximately £500, which overall didn’t appeal to us and caused a bit of confusion and doubt over the process.The experience with Bethan was positive and she made herself readily available to us to support us in the process and ultimately made us feel comfortable during the house-buying process. Would recommend her to anyone buying through Springbok

Oli · 12 June 2024

★★★★★ 5/5

Trustpilot

DN4 Ease of use and non of the stess

I am currently nearing the sale of my house. I had never experienced this situation before and was really apprehensive about it all. I had been looking online for quite a while, and read all the reviews on Springbok so decided to ring and get further details of what to expect. I'm so glad I did because everything ran smoothly. My negotiator Marc was always pleasant and kept me updated on things. Basically all I had to do was sit back and let them get on with things. Cheers.

Mr · 12 June 2024

★★★★★ 3/5

Trustpilot

DO NOT ALLOW THEM TO BULLY YOU INTO PAYING THE £2500 DEPOSIT AND £400 FEE!

I give this company 3 stars. At the start of our experience with Springbok, I would’ve given them one star, and that is being generous. However, once our offer had been accepted we were passed onto a different member of springbok who was fantastic, our experience was much better.Our initial experience- I found a house on Zoopla that I was interested in viewing, when booking the viewing over the phone I asked if someone would be available to answer a few questions regarding the property (I made the call on the Wednesday and the viewing was booked for the Saturday) I was told that I would receive a phone call from someone to answer my questions within 4-6 hours. I never received this phone call. I called again on the Thursday and was told the same thing again, and again no phone call, the same thing again on the Friday. We went to the viewing on the Saturday without ever receiving this phone call. My partner and I fell in love with the house and wanted to put an offer down straight away. I called Springbok to let them know, to be told we would have to wait 6 hours for a phone call to speak with someone to discuss our offer. We then finally received this phone call to be told we would have to wait until the Monday to put in our offer- you would think the offer would be put forward straight away!Monday comes- no phone call. After calling to ask if we could put in our offer as discussed, I then received a phone call from a gentleman called Marc. Never in my life have I ever spoken to such a condescending man, with complete disrespect for women. (I say this as after dealing with Marc for a while I asked my partner, male, to speak with him as I’d had enough). Marc’s attitude completely changed when speaking to my partner.Initially I wanted to discuss with Marc the £2500 deposit they expect you to put down before any contracts are signed and the additional £396 fee. I spoke with 2 brokers and a solicitor who both advised to not pay these fees as if the mortgage fell through (due to something out of our control) or other life circumstances that could arise that would mean we had to pull out, we would then not be refunded this money. I called Marc back to explain that we would not pay the fees as we were prepared to be gazumped as this can happen with all estate agents. His attitude towards me was absolutely disgusting, he told me to stop talking and continually interrupted me with patronising comments. I explained as our savings were in help to buy ISA’s, taking that deposit money out would mean losing 25% interest. His response was again patronising and rude. It was then accepted that we wouldn’t pay these fees, they are not compulsory so don’t let them bully you into thinking they are.Our first offer was rejected, as was our second. Marc then asked if we would increase our offer by £2000 so it could cover the costs of the sellers estate agent fees. Since when is it normal practice for the buyer to pay the seller’s estate agent fees? After explaining that we absolutely would not do this as we were already offering 12 thousand over asking price, Marc said he would go back to the seller and see if they would accept our offer if he dropped the estate agent fees. Yet 5 minutes before he would have been happy for us to add an extra £2000 onto the offer to cover those fees. Absolute scammers.Eventually an offer was accepted and we were passed onto Taryck Turner. Taryck was absolutely fantastic. He was thorough, answered the very many questions we had, and always ensured to keep us up to date with any correspondence regarding the many enquiries being carried out on the property. Taryck went above and beyond for myself and my partner and we were really grateful for all of his help. He was kind, patient and brilliant at his job, it’s a shame the same can’t be said for other members of staff. I cannot give Springbok 5 stars, but I would certainly give Taryck 5 stars.

Jess · 12 June 2024

★★★★★ 5/5

Trustpilot

Cannot fault the help we have had since…

Cannot fault the help we have had since day 1, Matt was very helpful and answered all my questions until our bid got accepted. 10/10

JASON · 18 March 2026

★★★★★ 3/5

Google

I give this company 3 stars. At the start of our experience with Springbok, I would’ve given them one star, and that is being generous. However, once our offer had been accepted we were passed onto a different member of springbok who was fantastic, our experience was much better. Our initial experience- I found a house on Zoopla that I was interested in viewing, when booking the viewing over the phone I asked if someone would be available to answer a few questions regarding the property (I made the call on the Wednesday and the viewing was booked for the Saturday) I was told that I would receive a phone call from someone to answer my questions within 4-6 hours. I never received this phone call. I called again on the Thursday and was told the same thing again, and again no phone call, the same thing again on the Friday. We went to the viewing on the Saturday without ever receiving this phone call. My partner and I fell in love with the house and wanted to put an offer down straight away. I called Springbok to let them know, to be told we would have to wait 6 hours for a phone call to speak with someone to discuss our offer. We then finally received this phone call to be told we would have to wait until the Monday to put in our offer- you would think the offer would be put forward straight away! Monday comes- no phone call. After calling to ask if we could put in our offer as discussed, I then received a phone call from a gentleman called Marc. Never in my life have I ever spoken to such a condescending man, with complete disrespect for women. (I say this as after dealing with Marc for a while I asked my partner, male, to speak with him as I’d had enough). Marc’s attitude completely changed when speaking to my partner. Initially I wanted to discuss with Marc the £2500 deposit they expect you to put down before any contracts are signed and the additional £396 fee. I spoke with 2 brokers and a solicitor who both advised to not pay these fees as if the mortgage fell through (due to something out of our control) or other life circumstances that could arise that would mean we had to pull out, we would then not be refunded this money. I called Marc back to explain that we would not pay the fees as we were prepared to be gazumped as this can happen with all estate agents. His attitude towards me was absolutely disgusting, he told me to stop talking and continually interrupted me with patronising comments. I explained as our savings were in help to buy ISA’s, taking that deposit money out would mean losing 25% interest. His response was again patronising and rude. It was then accepted that we wouldn’t pay these fees, they are not compulsory so don’t let them bully you into thinking they are. Our first offer was rejected, as was our second. Marc then asked if we would increase our offer by £2000 so it could cover the costs of the sellers estate agent fees. Since when is it normal practice for the buyer to pay the seller’s estate agent fees? After explaining that we absolutely would not do this as we were already offering 12 thousand over asking price, Marc said he would go back to the seller and see if they would accept our offer if he dropped the estate agent fees. Yet 5 minutes before he would have been happy for us to add an extra £2000 onto the offer to cover those fees. Absolute scammers. Eventually an offer was accepted and we were passed onto Taryck Turner. Taryck was absolutely fantastic. He was thorough, answered the very many questions we had, and always ensured to keep us up to date with any correspondence regarding the many enquiries being carried out on the property. Taryck went above and beyond for myself and my partner and we were really grateful for all of his help. He was kind, patient and brilliant at his job, it’s a shame the same can’t be said for other members of staff. I cannot give Springbok 5 stars, but I would certainly give Taryck 5 stars.

Jessica · 5 June 2024

★★★★★ 1/5

Trustpilot

....COMMUNICATION.

....COMMUNICATION.. when a time Deadline is in place 14 DAYS COOLING off is meant to be 14 DAYS NOT 9 DAYS ........ how hard is it to reply to emails???? please !! when everyone lives and sleeps and breathes with a device...i have some health issues that have stopped me dead proceeding on selling and from the minute Bank Hols were finished they came straight over not on my request i just needed time to try and think not pressure that i highlighted and emailed to Manager Callum on Wednesday 29/5 please take my properties down from going to sell all while desperatly waiting for NHS team i needed he seemed concerned . While now still in the 14 day cooling off period. Friday 31/5..same again please can i cancel im not going to sell now..Then Couple more emails 1/6 Saturday ..sent to over to Manager im no stalker please quick email to say all done as asked by customer if you don,t work week ends just put online like people do out off office now days.I also rang a general number found online to be told yes we will let that Manager know and escalate it as Urgent that was Saturday 1/6 ...So by Sunday 2/6 still the same i am emailing Manager frequently in the day bout 6 or 7times now same manager dealing with my homes no Response and still no reply yes its the weekend ,yes we have had a Bank Holiday...so does that mean that the 14 days cooling off im meant to have had was infact only 9 days from me originally trying to cancel... because it does state 14 Days Cooling off that i do see ( but as for who how why or where) im still waiting on reply which like i said at the start this Review COMMUNICATION i exercised my right to cancel early enough emails ,phone calls & well am still trying to have houses removed as i write 2/6 today i have spoken with couple more people through the day and yes they take Postcodes on my Houses to say they WILL be Removed and both the man and woman on the phone same sales pitch..we will Escalate as urgent to the said Manager..im out time due to Ignorance.. and through no fault of my own . Do not take advantage because im ill.ill i am not stupid , i was denied a simple email for replys yesterday and today with call handle centre i asked them both to curtesy email but nothing there either..nothing no emails..I think you should be given another direct point contact really as needed these Contracts are Date Dependant, i think i did see 24/7 7 days on the online advert yeh right..Tommorrow if you think houses are yours think again you can ignore me all you like but I HAVE TRIED TO CANCEL THE LAST 5 DAYS.. after bank holiday they wanted my HOUSE DEEDS BEWARE !!! nothing what so ever was told me about that tactic either and that was/ is another reason for my cancellation i have worked hard for my home, all well still within 14 day /9 days COOLING OFF i had ticks removed to think 2 weeks or in my case 9 days unbelieveable ...if only you were as quick as you were the day you wanted the houses.. and the best thing is you sent out a review for me to do the moment you thought you had my homes not after the finished job which would be more approperateIts not been the greatest experience maybe they might read this and reply i can dream ...Please take my houses from going to sale 2/6

DAWN · 2 June 2024

★★★★★ 5/5

Trustpilot

Clear and concise

Clear and concise, telling us what we needed to know, but not necessarily what we wanted to hear.The difference is important, in that people need to know where they stand in important potential transactions.We have been in regular recent dialogue with Haden Donovan and his team, and found them to be efficient, responsive and truthful regarding the implications of our enquiries.We would have no hesitation in recommending Springbok to anyone seeking suitable resolutions for their situation.

Stewart · 10 August 2024

★★★★★ 5/5

Trustpilot

Successful purchase

I wanted to take a moment to share my extremely positive experience with Springbok Agency, particularly with regards to Becci Throughout a very difficult process, Becci went above and beyond to ensure that I was taken care of. She provided invaluable support and guidance, especially when dealing with my unprofessional solicitors. Even when it was not required of her, Becci continued to assist me every step of the way. I truly believe that without Becci's involvement, my property purchase would not have been possible. She made a tremendous effort and was instrumental in making the sale happen. I highly recommend Springbok Agency to anyone looking to buy or sell a house. Their team, including Becci, is exceptional and dedicated to providing excellent service.

Andre · 31 May 2024

★★★★★ 5/5

Trustpilot

Springbok Properties do exactly what they say on the tin!

Springbok have delivered my pending property sale exactly as they said they would. There were no surprises and at each stage I was kept informed.Sam was professional at every stage of the process. He has worked hard to secure a buyer and I am hopeful that the sale Sam has secured will proceed speedily to completion.

Mrs · 20 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Mia from Springbok Properties to sell my property, and I can't recommend her highly enough. From start to finish, Mia made the entire process smooth and stress-free. Her communication was outstanding, always timely, clear, and professional. She kept me informed every step of the way, ensuring I understood all aspects of the sale. Mia’s dedication and expertise truly shone through, making a potentially daunting experience effortless. If you're looking to sell your property, Mia is the person you want by your side. Highly recommended!

Gagan · 29 May 2024

★★★★★ 5/5

Trustpilot

Excellent experience with Mia

I recently had the pleasure of working with Mia from Springbok Properties to sell my property, and I can't recommend her highly enough. From start to finish, Mia made the entire process smooth and stress-free. Her communication was outstanding, always timely, clear, and professional. She kept me informed every step of the way, ensuring I understood all aspects of the sale. Mia’s dedication and expertise truly shone through, making a potentially daunting experience effortless. If you're looking to sell your property, Mia is the person you want by your side. Highly recommended!

Singh · 28 May 2024