Springbok Properties Nationwide Old Trafford reviews

★★★★★ 4/5

Trustpilot

My sales negotiator was Chris Stalker…

My sales negotiator was Chris Stalker who in the end managed to secure my offer to be accepted after a long drawn out process. After the offer was accepted Chris was very helpful and efficient with sending the relevant documents out. My only negative would be the communication could have been a bit better and more proactive from Springbok side as I found I had to chase a few times which sometimes left me wondering where I was at, although this wasn’t helped by the vendor. Thanks for your help Chris!

R · 4 October 2024

★★★★★ 2/5

Trustpilot

Beyond frustrating

I dealt with Lewis Buddle and Karen White for the sale of my property. Things started out great and I initially sold the property within roughly 6/7 weeks, however this sale fell through. I had to chase for updates and had to request for the property to go back on the market - this should have been automatic.After this I had to request a sales board, the only marketing technique seemed to be to reduce the price (this was only done by 17% without my consent), the map showed their offices rather than my property, I rarely got feedback from viewings or even knew if they took place.The property sold again and I was pushed to sign things quickly, but then this one fell through again. I have now removed my property from the market which in itself took 3 weeks! I went with Springbok as I was basically told my house would sell within 6 weeks....they had it for over 9 months with no successful sale.

Abby · 2 October 2024

★★★★★ 5/5

Google

I started buying my first property through Springbok and was a bit unsure at first since their selling process is different from the usual way. But Joe Yale has been absolutely amazing, really understanding of our situation and super accommodating. He’s answered every question quickly and helped us with everything we needed along the way. Joe made sure we could move fast when we needed to, but also gave us space to make the right decisions. Honestly, really impressed with the service so far and would 100% use Springbok again in the future.

Alex · 22 October 2025

★★★★★ 5/5

Trustpilot

Joe yales the man

I started buying my first property through Springbok and was a bit unsure at first since their selling process is different from the usual way. But Joe Yale has been absolutely amazing, really understanding of our situation and super accommodating. He’s answered every question quickly and helped us with everything we needed along the way. Joe made sure we could move fast when we needed to, but also gave us space to make the right decisions. Honestly, really impressed with the service so far and would 100% use Springbok again in the future.

Alexander · 22 October 2025

★★★★★ 5/5

Google

I have been saving up for ages to buy my first home and find the whole process very daunting for a single person, but Craig was helpful, quick, adaptable and extremely reachable to both allay my anxieties but also get me through the negotiation period within a week's timeframe! I had tried other letting agencies around Reading who were not helpful or flat out kept forgetting about me and this was not my experience when joining with Springbok's property at RG1. I would recommend them to anyone, but particularly ambitious young women trying to get on the property ladder and find that path through!

Alice · 22 September 2024

★★★★★ 5/5

Google

CT11 Ramsgate - Chris Stalker- my sales experience. Chris firstly is a friendly, polite and knowledgable sales negotiator. Why did I use Springbok? Because I’d been let down on previous sales experiences with non-committed buyers, 3 pulling out on a whim! This left me with a long void period on my rental as I’d already given notice to my tenants who found a new property. This left me with monthly mortgage and utilities! Springbok is careful on picking committed buyers for their clients, not just a quick sale. Every viewing appointment I did was with seriously interested people with no time-wasters. One no-show but that’s not Springbok’s fault. My outcome is a buyer who will also keep my good tenant (of 6 years) which ticks the ‘heart’ box as well as ‘head’ box (as they offered asking price. Chris was almost always at the end of the phone when I needed him, and if not, always 100% rang me back. A rare thing today! Although some buyers may be put off by the ‘buyers commitment deposit’, Springbok were happy to allow me to waive this for someone who was clearly committed to not only my property, but my ‘good’ tenant, leaving all parties happy at this time of sale. Hopefully this will progress smoothly, but as far as the sale, I can’t fault Chris’s personal care with professionalism and willingness answer or get the answer to any query I had. I personally wish him well for his future, he deserves it. Janice

Janice · 22 September 2024

★★★★★ 5/5

Trustpilot

Rich was the best

Rich was the best. He had a lot of patience with us and remained calm during a time that we were a bit stressed. I would recommend Springbok properties and Rich at any time

Bennitta · 20 February 2026

★★★★★ 5/5

Trustpilot

Outstanding Service from Bethan

I cannot thank Bethan enough for the exceptional service she provided throughout my house purchase process. From start to finish, she was always on top of things, keeping me consistently updated and ensuring everything was moving forward smoothly. Her proactive approach in chasing the seller’s solicitor made a world of difference, saving me a lot of time and stress. Bethan was always friendly, professional, and quick to respond to any queries I had. If you’re looking for someone who truly goes above and beyond, Bethan is the one!

Sobsoil · 12 September 2024

★★★★★ 5/5

Google

I recently purchased a house in Feltham (TW13) and had the pleasure of working with Craig Pendlebury as my sales manager. Throughout the process, Craig demonstrated excellent communication skills, keeping me informed at every step. He was always available to answer my questions and provided valuable guidance, making the entire experience much smoother. His professionalism and helpful attitude were truly appreciated, and I would highly recommend Craig to anyone looking for a reliable and knowledgeable sales manager.

Lubi · 26 October 2024

★★★★★ 5/5

Trustpilot

Craig was amazing!

Craig was amazing!I have been saving up for ages to buy my first home and find the whole process very daunting for a single person, but Craig was helpful, quick, adaptable and extremely reachable to both allay my anxieties but also get me through the negotiation period within a week's timeframe! I had tried other letting agencies around Reading who were not helpful or flat out kept forgetting about me and this was not my experience when joining with Springbok's property at RG1. I would recommend them to anyone, but particularly ambitious young women trying to get on the property ladder and find that path through!

Alice · 6 September 2024

★★★★★ 5/5

Trustpilot

Springbok did what it said on the tin

Springbok Properties made the full journey easy and free from complications. With good advice in the early part of the sale journey through to listing.At this point, our negotiator, Haden Donovan, called to clarify what we were looking to seek from the sale process and then kept us fully informed through to achieving a quick sale.We have achieved what we wanted and Haden was instrumental in this process.Our appreciation also to Callum Clarke, our first contact with Springbok.

Craig · 28 September 2024

★★★★★ 5/5

Trustpilot

So far very good

So far very good. Our property languished on the market for 6 months without a single viewing, then when we moved to Springbok we had 3 viewings in the first week. We now have a seller, and papers are with our solicitors. Everyone at Springbok has been first rate, and have always done what they said they would do, particular thanks to Joanne Hooson our sales negotiator. As long as you're realistic about the price you want for your property - Springbok is a quick sale specialist, so you will sell for lower than a high street estate agent, and spend some time read through the Ts and Cs so you know exactly what the agreement is, this could be a great way for you to sell your property.

Tim · 22 August 2024

★★★★★ 4/5

Trustpilot

Overall positive

As a first time buyer I was apprehensive about some online reviews and I must say a little confused but both Mason and Becci helped me along. I was apprehensive about the security deposit but Mason did his best to accommodate my queries and alleviate concerns.Becci was fantastic in chasing both parties and making sure things moved forward at a reasonable rate - quick to answer questions I was pleased with the way things progressed.Thanks guys!

Oz · 24 October 2024

★★★★★ 5/5

Google

I had a very long and bumpy experience selling my property for reasons unrelated to Springbok. Annie Wood however, was a shining light of hope through the process. Annie went over and beyond in chasing up, advising and keeping me up to date. It is very clear that Annie cares deeply about her work and does her absolute best for clients. Keeping in touch had additonal challenges as I live overseas but this wasn't a problem for Annie and the team. I'd highly recommend taking a company pannel solicitor. In hindsight, I wish I had done this from the start. I tried to keep my original solicitor and this was a mistake as it prolonged the journey to completion.

Claire · 19 August 2024

★★★★★ 5/5

Google

6 hours ago Great for quick, hassle free property sales I have dealt with with many agents over the years for rentals, buying and selling properties and after getting terrible service from a big estate agent that are very popular in the S63 area of South Yorkshire I decided to try Springbok. The other agent was not only awful but when they had my property on the market, at the same price as Springbok, I did not get a single viewing. In addition I had so many things to organise to take to their office, in terms of paperwork etc, which they subsequently lost along with the keys to my property. I was lucky I had a spare key. I was worried about this when I signed the contract with Springbok but I was told not to worry as they could still proceed with the sale after l had left the previous agent. I was surprised at how simple it was to start the viewing process. I was allocated a set negotiator, Marc went over everything in a simple, clear and concise manner. He answered all my questions and went through the contract with me before I signed. This was unlike the other agent that got a quick signature and I did not even realise I signed for them to select my conveyancing solicitor who then bombarded me with texts and emails when I already had a solicitor arranged. This is where Springbok is different as they organise everything, which does not come out of your agreed sale price, including the conveyancing. There is only one thing that is a downside to using Springbok and that is you would get below market value for your property. You have to weigh up the pros and cons. I got a buyer within the month the viewings started and the buyer had to pay a deposit to secure the property so buyers are unlikely to pull out. As sellers do not pay for conveyance, you will not be left with a bill, if something unexpected happens and a buyer does pull out at the last minute (this happened to me in the past) so you are agreeing a lower price, for less stress and an easy, quick process. I could have gone for the market value but losing more in waiting for months, worrying about an empty property and accumulating bills as Barnsley Council charge full Council Tax for empty properties awaiting a sale. I was offered a guarantee, quick sale at a fixed (slightly lower) price. My property sale has not completed yet but we are nearly there, in less than two months. I need to agree an exchange/completion date. Marc made everything so easy and the rest of his team have all done a splendid job so far. I told my friend and he said he was interested in using Springbok and asking if he could work with Marc. I am not surprised that Marc is always busy when you call him but he is still very quick in getting back to you when you leave a message and he is so patient, amazing. 👏

Maxine · 12 August 2024

★★★★★ 5/5

Trustpilot

Matt was very proactive in keeping us…

Matt was very proactive in keeping us informed with every stage of the process; when viewings were scheduled etc and when a prospective buyer unreasonably questioned something and subsequently pulled out, we were kept abreast of developments and the eventual successful outcome.

Geoffrey · 21 November 2025

★★★★★ 5/5

Trustpilot

Great for quick, hassle free property sales

I have dealt with with many agents over the years for rentals, buying and selling properties and after getting terrible service from a big estate agent that are very popular in the S63 area of South Yorkshire I decided to try Springbok. The other agent was not only awful but when they had my property on the market, at the same price as Springbok, I did not get a single viewing. In addition I had so many things to organise to take to their office, in terms of paperwork etc, which they subsequently lost along with the keys to my property. I was lucky I had a spare key. I was worried about this when I signed the contract with Springbok but I was told not to worry as they could still proceed with the sale after l had left the previous agent. I was surprised at how simple it was to start the viewing process. I was allocated a set negotiator, Marc went over everything in a simple, clear and concise manner. He answered all my questions and went through the contract with me before I signed. This was unlike the other agent that got a quick signature and I did not even realise I signed for them to select my conveyancing solicitor who then bombarded me with texts and emails when I already had a solicitor arranged. This is where Springbok is different as they organise everything, which does not come out of your agreed sale price, including the conveyancing. There is only one thing that is a downside to using Springbok and that is you would get below market value for your property. You have to weigh up the pros and cons. I got a buyer within the month the viewings started and the buyer had to pay a deposit to secure the property so buyers are unlikely to pull out. As sellers do not pay for conveyance, you will not be left with a bill, if something unexpected happens and a buyer does pull out at the last minute (this happened to me in the past) so you are agreeing a lower price, for less stress and an easy, quick process. I could have gone for the market value but losing more in waiting for months, worrying about an empty property and accumulating bills as Barnsley Council charge full Council Tax for empty properties awaiting a sale. I was offered a guarantee, quick sale at a fixed (slightly lower) price. My property sale has not completed yet but we are nearly there, in less than two months. I need to agree an exchange/completion date. Marc made everything so easy and the rest of his team have all done a splendid job so far. I told my friend and he said he was interested in using Springbok and asking if he could work with Marc. I am not surprised that Marc is always busy when you call him but he is still very quick in getting back to you when you leave a message and he is so patient, amazing. 👏

Maxine · 7 August 2024

★★★★★ 5/5

Google

Unfortunately my first offer fell through but Springbok continued to work in a difficult market and achieved many viewings in January and resulting in a good offer in February with no chain (thanks to Jessica Thornton for securing the offer) which should proceed but it turned out to be an extremely long and difficult sales process. The conveyancing turned out to be a very long and difficult process but Becci Simmons, sales progressor, remained extremely helpful throughout and has been stalwart. Eventually all the enquiries and blocks have been dealt with and we have progressed to exchange with completion due within the next week.

Paul · 5 August 2024

★★★★★ 4/5

Trustpilot

Sale of house in Liverpool L7 area

Sale of house in Liverpool L7 area, not yet completed but Joe has been outstanding arranging many viewings over a few days & keeping me informed. Had an offer within 5 days of going on the market. Just waiting for the legal stuff to complete now. Hopefully all goes to plan.

Melvin · 26 May 2026

★★★★★ 1/5

Trustpilot

Third review ...

Read the small print: don't believe what you're told. They will tell you what you want to hear. There is no 'Second Level Investor Group' waiting to buy your property. The FIXED PRICE option is only Fixed for them, not you! If you refuse their lower offer & sell somewhere else at normal market value but above the Fixed Price - they will take anything above the Agreed Fixed Price you signed for...or £7,000 whichever is the greater. Yes, really, £7,000. It's there, in the Contract they ask you to sign! I cancelled my contract...but I still have it available for inspection. They keep removing my reviews - which have been approved by Trustpilot as 'within their guidelines'. This is my third review; I am 80 years old & have plenty of time to keep writing until they stop their immoral methods!Please accept my apologies for using the jargon phrase 'small print'. The contract details come under:CONSEQUENCES OF BREACH/ MINIMUM OPTION FEE AND TERMINATION : this applies when they can't sell your house above the agreed FIXED PRICE to make their profit. They come back with a reduced price offer. You refuse this reduced offer & sell your house at Market Value. Then they are legally entitled to anything above the FIXED PRICE you signed for - or £7,000, whichever is greater! Please be aware!Springbok have been hounding both myself and my son re these reviews; they are unable to contact me now as I have blocked all their numbers!Edited again 28th July: they are right…what they are doing is NOT ILLEGAL as YOU have signed the contract. It IS MIS-LEADING & IMMORAL so please avoid them!

Gail · 28 July 2024

★★★★★ 5/5

Google

I found the Springbok agency by chance on the Internet and did not regret for a second that I found and chose them! My husband and I are very pleased with their service! This is a very kind and sociable team! We work very quickly, without delays, in accordance with all the rules of the law! Becci Simmons was with us! I am very grateful to her for her support, and since my English is a second language, she explained everything to me very well so that I could understand everything and do everything step by step without worrying! My husband and I are sincerely grateful to her for everything! I would also like to mention their lawyers Brearley low solicitors, who also did everything quickly and according to the law, without delays, everything was clear and according to plan! Thank them very much for their work! we are happy and finally our dream has come true and we are now at home!

Nadezda · 27 July 2024

★★★★★ 5/5

Trustpilot

Sam is a credit for the company

Sam is an asset to the company, consistently keeping me informed about progress. I discovered this team through Google and was impressed by the straightforwardness and efficiency of their process. They are a highly organised group of professionals who managed my sale superbly, making it a pleasure to work with them. I am extremely satisfied with the overall service provided by Springbok Properties and would highly recommend them to anyone seeking quick cash for their house, especially if they have been let down by other providers.

Robert · 27 July 2024

★★★★★ 5/5

Trustpilot

Would recommend

Abbie was great throughout the process, she was always very quick to respond to any questions or queries and kept me up to date with any information or updates, the purchase was pretty smooth and happened quite quickly

K.Swin · 20 December 2025

★★★★★ 1/5

Trustpilot

Contract cancelled in 3 days.

Contract cancelled in 3 days.There is no bank of Property Investors. The 'Fixed Price' is only 'fixed' for them not you. They promise No Fees but their 'small print' says if YOU sell your house to someone else they will take anything above the Fixed Price you agreed to...or £7,000 whichever is greater. Yes, really! It's in their contract. They flagged my original review; it was checked by Trustpilot and deemed 'within their guidelines' & reinstated but it's disappeared.I wrote it 6 days ago ( today's date 23/07/24) so it should be showing in the 'last 30 days' filter but it's not. Springbok has been hounding me and my son with phone calls since I wrote the original review. I will keep writing reviews until something is done about their misleading claims and immoral behaviour. PLEASE DO NOT USE...YOU WILL LOSE MONEY. I wish the Independent Review Agency would look into their methods of operating.

Gail · 23 July 2024