Springbok Properties Nationwide Old Trafford reviews

★★★★★ 5/5

Google

Lewis Buddle was great through my initial stage. He explained everything clearly and was efficient with everything required. I faced some problems along the way and he did his best to resolve them which he did! He was overall very helpful and it really felt like he was in my corner, which was fantastic! His communication level and response time were also great! I would recommend him :)

Ini · 20 June 2022

★★★★★ 5/5

Trustpilot

Very helpful and in contact every step

A · 7 October 2026

★★★★★ 5/5

Google

Everything was very straightforward, from the original telephone call, to the one advising us that the sale was agreed. The use of technology was also very helpful, being able to keep an eye on the proceedings throughout. One discrepancy in details was dealt with very quickly to avoid misunderstanding.

Alan · 21 January 2024

★★★★★ 5/5

Trustpilot

Felt i was talk to, not talked at.

Was so easy to talk to, didn't feel like I was being talk into something, I really feel so much trust in them, they have done more and answer sorted everything quicker than the past 3 estate agents had. What was nice is I didn't feel that I was just being spun a line from springbok, I really feel they gave me information then depending on my answers, we both decided if they would be the right fit, which was refreshing, as the 3 estate agents I've had had all claimed they were the best and could sale my property within 4 weeks, the first 2 didn't even get anyone through the door, the 3 got some through the door, but felt they were getting anyone through the door, even if they were looking for a completely different type of property. I feel so different about this company. So I'm keeping my fingers crossed. This is the first day they have taken me on as there clients and have gone live with my property.

J · 19 November 2024

★★★★★ 5/5

Trustpilot

Continued to be excellent throughout the process

Tom Robinson was my agent and I can’t fault him. Excellent communication. Pragmatic and sensible advice and pressed to get results whilst also empathetic to issues. I had been warned previously by others that agencies advertising swift sales were delayed by slow solicitors. Tom and my solicitor Florence were both excellent. A really positive experience.

Alex · 25 August 2023

★★★★★ 5/5

Trustpilot

So far so spot on

So far, have not got a single bad word to say. Jess and the team were excellent. Everything was done swiftly and easily and they were extremely supportive. They did everything to meet my timelines and excelled them. I am still going through the legal sales process but the set up, negotiation and hand over between phase leads has been excellent.

Alex · 28 February 2023

★★★★★ 5/5

Trustpilot

Marward -Simply the best

Marward -- is conscientious, committed and very supportive. She made the process so easy. Kept me updated throughout... she worked miracle and I am grateful to her

Natty · 20 May 2026

★★★★★ 5/5

Google

Haden has picked up our case and has resolved it really quickly for us. He called when he said he would and has made the process so far very easy and smooth.

Robyn · 11 April 2026

★★★★★ 1/5

Trustpilot

Stick to local estate agents

Agreed a fixed price. Sales director sold us the dream for a quick sale back in April. Sales negotiator was shocking and gave us zero feedback after 6 viewings. Springbok dropped their selling price without telling us and then told us to accept the one offer that was way below what we wanted. They say no fees all over their social media but yet they were happy to take £7k off our sale regardless of the hit we had to take. Tried to contact Dan, sales director several times but he never responded. In the end our sale took over 6 months to complete. Avoid Springbok if you can!!!

SBN · 14 November 2024

★★★★★ 4/5

Trustpilot

Thanks Joe

Recently had an offer accepted for a property I’m purchasing.

Jonathon · 14 September 2026

★★★★★ 5/5

Google

Tom was very professional and kept me up to date with everything that was happening with the sale, he contacted the solicitors on my behalf to keep things moving and relayed everything back to me. Couldn't fault anything, Tom is a credit the the company Date of

Mike · 20 February 2024

★★★★★ 5/5

Google

My sales negotiator Charlotte made everything so easy, from booking the viewing to then agreeing the sale. She kept me up to date and managed to close the sale within a couple of hours after my viewing. Also, like how they offer the option to enter into an exclusivity contract which eliminates any chance of being gazumped.

Kai · 20 June 2023

★★★★★ 5/5

Google

Natalie Jackson went above and beyond for us ! Not everyone who works there is reliable though. We had a rough start with lack of communication but when Natalie stepped in to help all our problems were solved. Thanks to her we were able to complete our move ! Thanks Natalie.

Leigh · 22 November 2023

★★★★★ 5/5

Trustpilot

Selling our house

We used springbok properties as we live abroad and wanted a quick and smooth sale. Marc Sylvester was our contact and he quickly found us a buyer . If you’re happy to get a realistic price for your house then this company will sell it quickly and without any issues .

Karen · 20 November 2023

★★★★★ 5/5

Google

I was worried initially about using a large homebuying service such as this but after a very poor experience with a local estate agent we moved to springbok and sold almost immediately at our asking price. The experience was far more pleasant than dealing with our local agent. Victoria kept us well informed through the entire process and achieved the price we needed. Can't reccomend Springbok enough.

C · 20 June 2022

★★★★★ 5/5

Trustpilot

Thanks to Annie our sales progressor

Thanks to Annie our sales progressor she was great always at hand to help if I had any concerns or questions. I spoke to her often during the time our house was for sale through them. If I needed anything she was always there to help and to reassure me.

Michelle · 13 December 2023

★★★★★ 5/5

Trustpilot

Natalie Jackson went above and beyond…

Natalie Jackson went above and beyond for us ! Not everyone who works there is reliable though. We had a rough start with lack of communication but when Natalie stepped in to help all our problems were solved. Thanks to her we were able to complete our move ! Thanks Natalie.

Leigh · 17 November 2023

★★★★★ 5/5

Trustpilot

Natalie at Springbok was amazing…

Natalie at Springbok was amazing throughout the whole process and we can’t thank her enough for all her hard work and dedication in ensuring everything went smoothly!

Stuart · 16 May 2026

★★★★★ 1/5

Trustpilot

My nightmare with springbok properties uk.

After the very difficult experience that I had with Craig from the 4th of October to the 15th of October, 2024, I was surprised when lies and intimidation reared it's head again. On 1st Nov 2024, This time, I discovered that a charge was put on my property for no just cause. My understanding of this action is to frustrates me because I refused to let Craig sell my property. Firstly, from 4th October to 14th October 2024, despite cancelling my contract with springbok, my property remained live on Springbok website without my consent. They continued to send viewers to my property even after I had cancelled my contract with them. Now, a charge has been put on my property even though I owe the company no money, all in the bid to frustrate and intimidate me. I am disappointed that Springbok seem not able to manage the behaviour of Craig. I feel continuously harassed even though i have I made it clear to them that I have lost faith in them as a company. I contacted Springbok to complain, but no one returned my calls. I requested that the matter be looked into but again , I got no response. My experience has turned into a nightmare. I wish Springbok would just leave me and my property ALONE!!!7 NovYour explanation is medicine after death. It did not help my situation. When I needed springbok to take action, it was all silent on your front. Your action cost me time and money. Are you going to compensate me for the time, money and emotional stress?

Oghogho · 8 November 2024

★★★★★ 5/5

Google

A very professional and committed company during the process of selling our property. Our agent Aiden kept us up to date at all times during the process. I would recommend Springbok to any house seller.

Raymond · 22 September 2024

★★★★★ 1/5

Trustpilot

Springbok -10 worst company ever

I am also having the same problem with Springbok putting a charge on my property holding it hostage, even when I canceled my contract with them. They want release the charge until I pay them £7000. Had all the promises that they would be able to sell the property in 30 days of going on the market. they reduced the agreed price down from £290,000 to £270,000 without my consent. I informed them that they were in breach of contract for not letting me know they were dropping the price of my property and that they hadn't sold it as promised in the 30 day period. It is in the small print of the contract they can reduce the property value and charge you seven thousand pounds in words and not £7,000 in figures, which is easily over looked when you problems reading. In their terms if someone views the property and does not want to go with them because they don't feel happy with the agent they still count this as their introduction even when I canceled with them they still kept sending people around to view the property as they had the key. They knowingly took on selling my property when there was another agent working on selling the property and didn't advise me to discontinue with the other agents.If they sell your property for more then the agreed price they keep every £ above the agreed sell price.Stay away from this company.You knowingly took on selling the property with another agent.You say it will not effect the selling of the property but it has as the buyers mortgage company will not proceed until the 2 markers you have placed on the property are removed. My buyer has pulled out due to these markers on the property. You are holding my property hostage.Your company did not have the curtesy to let me know that you were putting not 1 mark on the property but 2 marks on the property.The contract was done over the phone and we did not see the contract in full until the property went live some 14 days later, when it was sent by email saying the property was live.Your company has cost me £3000 in interest alone.I told you that I could not afford 2 mortgages at the same time and now I will have to either default on the mortgage or had it back to them to sell.Being dyslexic, your company did not offer me a audible version of the contract to listen to.Make sure you have the contract on the day you are going to sign and check the clauses as you have little rights in them once you have signed.

Mark · 5 November 2024

★★★★★ 5/5

Google

My experience of using Springbok properties, and Ernest in particular, is nothing but positive. Fantastic communication and very quick replies. No questions were unanswered and I never felt silly asking them. Ernest was knowledgable, professional and friendly throughout the process. Thanks again!

Richard · 20 May 2024

★★★★★ 1/5

Trustpilot

Promised to sell my property with 12…

Promised to sell my property with 12 weeks for a fixed sum. Never happened. We did an offer a lower priced sale but never got the contract. Springbok then reduced the online selling price to below our contract price. At one point they accepted a higher offer from another buyer and conveniently didnt tell us. I never had any feed back from them about anyone who viewed the property. I am now out of contract with them and cannot get them to remove the property from Rightmove. Even after emails and phone calls almost every day and promises that it would be removed. Still up after 10 days Beware this company doesn’t care about selling your property for the best price They will just keep telling you to reduce the price. And don’t believe it when they say they have investors ready for a quick sale. It’s all fabricated. DO NOT USE THIS COMPANY

Lisa · 4 November 2024

★★★★★ 5/5

Trustpilot

Joe Yale dealt wuth us in utterly…

Joe Yale dealt wuth us in utterly professional capacity even though we were not his clients. He provided us with information, followed up on actions and kept us informed at each stage. An asset to Sprongbok.

Nuala · 18 October 2026