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Michael Poole Nunthorpe reviews

4.6

★★★★★ Excellent

857 reviews across 4 platforms

95 Guisborough Road, Nunthorpe, TS7 0JS

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Michael Poole's office in Nunthorpe, at 95 Guisborough Road, is rated 4.6 out of 5 across 857 reviews on four platforms, including 573 Google reviews rated 4.6.

Google logo

4.6 / 5

573

Reviews on Google

This office

Facebook logo

4.4 / 5

44

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Trustpilot logo

239

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Michael Poole Nunthorpe

Michael Poole Nunthorpe is ideally located in the heart of this sought-after village, providing free parking and selling and renting properties in Nunthorpe, Marton, Ormesby, Guisborough, Great Ayton, Stokesley, or surrounding villages. Managed by Partner David Poole with a dedicated team of estate agents and letting agents we can assist in all your property needs. Their experience will provide confidence in your search for an Estate Agent In Nunthorpe or Letting agent in Nunthorpe, our service will be second to none! The vast range of houses, apartments, and bungalows on offer is truly outstanding and will appeal to both buyers and investors searching for rental properties.

Reviews

Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.

1/5

Facebook

Tried to get a viewing on a property that they had the keys for - had to wait nearly two weeks to view and the day before they cancelled as the house had been sold through another estate agents. Wish I’d rang them now. Terrible estate agents - difficult to get through to and appalling service.

Natalie · 29 August 2019

Agent replied

I response to difficult to get through - our p[hone lines are open 9am-9pm weekdays ?

5/5

Google

Very good customer service, rental team at Cranbrook road is very responsive to any issues.

Furqan · 2 July 2024

Agent replied · 2 July 2026

Thank you for your feedback! We're pleased to hear that you've had a good experience with our rental team, and that they've been responsive to your needs.

5/5

Google

Great service so far very quick efficient and always can get through to Michael Poole when ever I call up had bad experience with other agency's before. …

S · 4 October 2023

Agent replied · 24 March 2026

Thank you for taking the time to write such kind feedback, Shahid. This means so much to the team!

5/5

Trustpilot

Amber did a fantastic service up to…

Amber did a fantastic service up to completion. Very proactive in keeping us posted on all developments through the selling process. Simply the best service I have experienced in buying or selling property. Well done Amber you are a credit to your company.

Michael · 6 September 2024

5/5

Google

Excellent photographers who really captured this Georgian farmhouse its grounds and interior very well indeed. Also very nice people. Happy to recommend!

Geetee · 9 June 2025

5/5

Google

Thank you to all the team at RWW, Battle, for making the selling our our home so much easier than we expected. You have all been so helpful, friendly and professional.

Caroline · 22 June 2023

Agent replied · 22 June 2026

Many thanks for leaving us a review Caroline, it is much appreciated!

5/5

Google

We arranged to viewa property and Andreea showed us around, who was very helpful

Sarah · 2 July 2024

Agent replied · 2 July 2026

Thank you for your review! We're glad to hear that Andreea was helpful during your property viewing. If you have any further questions or need assistance, please feel free to reach out.

1/5

Facebook

Terrible estate agents. They are rude when they speak to you on the phone. They charged us for fast tracking our checks and we were last in the chain to get them back, took even longer than the standard time. Never got an apology. They do very little to actually help sell your house, there only solution is to just keep lowering the price. We asked for our house to be featured on their social media page relentlessly, to spark interest page and they couldn't be bothered. We were ignored from start to finish.

Selma · 30 May 2021

5/5

Google

I couldn’t recommend Michael Poole enough! Victoria and Vicki at Nunthorpe constantly went out of their way to help and support with the selling of my property and the buying of my new one. They kept me up to date and well informed of any …

Joanne · 4 October 2021

Agent replied

Thank you so much, Joanne! This was so lovely to read.

5/5

Google

We purchased a new home with the Battle Team who provided such a professional and proactive service. Their communication was fantastic at every stage in the process and they were so supportive, helping with all our concerns and questions along the way. We would highly recommend RWW.

Rachel · 22 June 2021

Agent replied · 22 June 2026

Many thanks for your review Rachel, much appreciated!

5/5

Google

Signed, sealed and delivered 5 star experience with Imran at payne and co

Mohammed · 2 July 2024

Agent replied · 2 July 2026

Thank you for the 5-star review! We're thrilled to hear about your positive experience with Imran. If you ever need assistance in the future, feel free to reach out.

5/5

Google

Very professional and friendly service and absolutely amazing photos!

Jackie · 9 October 2025

5/5

Google

Tracy from Michael Poole personally made my house move easier. Highly recommend using Them as your estate agents

Angela · 24 March 2024

Agent replied · 25 November 2023

Thank you so much, Angela! This bit of feedback means a lot to Tracey and the team.

5/5

Google

Very nice Avenue for getting job leads. Payment is prompt and rates are fantastic. No hidden charges. I will recommend safe2 at any level.

David · 11 June 2022

5/5

Google

colin is great to work with great service would recommend to all

Andrew · 2 July 2024

Agent replied · 2 July 2026

Thank you so much for your fantastic review! We're delighted to hear that you had a great experience working with Colin. Your recommendation means a lot to us. If you or anyone you know ever needs assistance, don't hesitate to reach out.

5/5

Google

Absolutely Superb Helped Secure Both Of My Jobs Within The Last 4Years. Fantastic Communication Throughtout Start To Finish. Listened To My Every Need & Requirement. Full Of Life & Positivity. Great Connections Within The World Of Property & Finance. Highly Recommend x

Lauren · 5 August 2024

5/5

Google

We would have no hesitation in using this company again if we decided to move again! …

Derek · 26 June 2025

5/5

Trustpilot

Great experience and would definitely…

Great experience and would definitely recommend the team at a Michael Poole’s in Ingleby

Jeb · 28 July 2025

1/5

Google

Unprofessional company. I ordered an EICR electricity test for a specific day and nobody informed me that they would not come until I texted the electrician Patrick. Since then, no one called me or replied my message. …

Jason · 11 June 2022

Agent replied · 11 June 2026

Hi Jason, I'm very sorry to hear about your experience. The electrician should have communicated with you beforehand if he needed to reschedule the appointment. I will make sure the electrician knows to have better communication moving forward. I will also have a member of the team contact you regarding your EICR. Thanks, Safe2

1/5

Trustpilot

Little Trust for this Agent

As a purchaser I was lead to believe the seller had a strict deadline after which they wouldn't sell. The agent harassed us with daily calls and emails and we worked in good faith and quite hard to make sure we were ready. When our solicitor informed the other party with the required 3 days notice, it transpired that the seller's solicitor had not been made aware of this "deadline" and as a consequence wasn't prepared for the transaction. Turned out that the seller was fine with completing after the deadline and we still bought the house. This was either a huge failure in communication between the agent and her client or at the worst an intentional deceit to sell faster. I was purchasing other properties with this branch and I stopped answering their calls, we communicated through the solicitor and completed fine without the agent interference.

Martin · 24 April 2020

1/5

Trustpilot

Little Trust for this Agent

As a purchaser I was lead to believe the seller had a strict deadline after which they wouldn't sell. The agent harassed us with daily calls and emails and we worked in good faith and quite hard to make sure we were ready. When our solicitor informed the other party with the required 3 days notice, it transpired that the seller's solicitor had not been made aware of this "deadline" and as a consequence wasn't prepared for the transaction. Turned out that the seller was fine with completing after the deadline and we still bought the house. This was either a huge failure in communication between the agent and her client or at the worst an intentional deceit to sell faster. I was purchasing other properties with this branch and I stopped answering their calls, we communicated through the solicitor and completed fine without the agent interference.

Martin · 24 April 2020

5/5

Google

Quality service for photography, Floor Plans and Energy Performance Certificate. Would not hesitate to recommend to others.

Mike · 9 June 2025

5/5

Google

David Poole visited us at home and assured us of Michael Poole’s capabilities of managing our sale in the top end market and carried out a walkabout to view and value the property …

John · 4 October 2022

Agent replied · 30 July 2023

John, I appreciate you taking the time to say such kind things about Vicki. We are so pleased that Vicki supported you as your sales negotiator. Such kind comments truly mean a lot to us and our team!

5/5

Google

Great communication from Jo and the team at Lettings

Darren · 2 July 2024

Agent replied · 2 July 2026

Thank you for your kind review! We're delighted to hear that you had great communication with Jo and our Lettings team. If you ever need any further assistance or have any questions, please feel free to reach out.

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Questions about Michael Poole Nunthorpe

How many reviews does Michael Poole Nunthorpe have?

Michael Poole's Nunthorpe office has 857 reviews across four platforms: 573 on Google, 44 on Facebook (across the whole business), 1 on View Agents, 239 on Trustpilot (across the whole business).

What is Michael Poole Nunthorpe's rating?

Michael Poole Nunthorpe is rated 4.6 out of 5 across all 857 reviews, and 4.6 out of 5 on Google from 573 reviews.

Where is Michael Poole's Nunthorpe office?

Michael Poole Nunthorpe, 95 Guisborough Road, Nunthorpe, TS7 0JS.

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