Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
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5/5
GoogleWe've had excellent customer service from Vicki since the moment we arranged to view the house that we're now in the process of buying. Vicki has responded promptly to all correspondence and has been friendly and proactive in helping to β¦
Lisa Β· 4 October 2021
Agent replied
Thank you so much, Lisa; happy new home to you. We love reading comments like this. Thank you again for leaving us this review, it means so much!
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5/5
GoogleWe just completed on the sale of our house, filled with the usual ups and downs that are part of the process. Both Vicki and Victoria maintained a friendly, positive attitude throughout which made the whole experience much less stressful! β¦
Lisa Β· 4 October 2021
Agent replied
Thank you so much, Lisa! This was so lovely to read.
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5/5
FacebookI am currently going through a purchase with MP at the moment, and they have been incredibly helpful from the start. Special mention to Andrea! Thank you so much for making the process easy :)
Khalid Β· 16 September 2017
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5/5
GoogleExcellent Service, very Professional, thank you ππ β¦
Asha Β· 2 July 2024
Agent replied Β· 2 July 2026
Thank you for your feedback! We're delighted to hear that you received excellent and professional service. If you ever need assistance again, don't hesitate to reach out. Your appreciation is greatly appreciated.
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5/5
GoogleCOLINWAS VERY PROFFESSIONAL AND WOULD RECOMMEND EXCELLENT SERVICE
Lisa Β· 2 July 2024
Agent replied Β· 2 July 2026
Thank you for your recommendation and kind words! We're pleased to hear about your positive experience with Colin and his professional service. If you ever need assistance in the future, don't hesitate to reach out.
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5/5
GoogleWe bought our house with Michael Poole and have nothing but praise for how warm, welcoming, proactive and helpful the service was; particularly from Vicki, who was amazing from start to finish. Her friendly, honest and reliable support made β¦
Peter Β· 4 October 2021
Agent replied
Thank you, Peter. We loved being able to help you secure your forever home!
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1/5
GoogleVery poor service don't use
Pointless calling them today
Deborah Β· 11 June 2024
Agent replied Β· 11 June 2026
Iβm sorry you are unhappy with the level of service you received. A support team member would like to call you today to discuss this further. I hope we can turn things around for you. Thank you
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5/5
TrustpilotIngleby branch excellent customerβ¦
Ingleby branch excellent customer service
Louise Β· 29 September 2025
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5/5
GoogleThe team in Battle branch went above and beyond our expectations. From start to finish the have kept us informed, answered calls in a very friendly yet professional, efficient and positive manner. They have a superb knowledge of the whole β¦
Maria Β· 22 June 2021
Agent replied Β· 22 June 2026
Many thanks for your kind review, glad we could help!
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5/5
GoogleVery professional service from Colin, highly recommended
Jim Β· 2 July 2024
Agent replied Β· 2 July 2026
Thank you for your recommendation and kind words! We're pleased to hear about your positive experience with Colin and his professional service. If you ever need assistance in the future, don't hesitate to reach out.
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4/5
GoogleWe had a really good experience with B&K. (we bought from them). They were very responsive, quick and effective in getting the deal done initially (Mark) and then when the sale started to drag along (because of an extended chain), Kate got involved and drove the whole thing to the finish line. It was a bit of a rollercoaster but we were delighted when it all came together. Would definitely use them again...
Jonathan Β· 20 May 2021
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5/5
GoogleFirst class service. Hard working and professional at all times. Very happy.
Steven Β· 24 March 2024
Agent replied Β· 6 February 2024
Thank you, Steven, for taking the time to leave this review for us; it means a lot to the team.
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5/5
TrustpilotGreat from start to finish
Great from start to finish
Fantastic communication throughout process
Professional and friendly service - would recommend
Mrs Β· 16 May 2025
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5/5
FacebookJust wanted to give Vicki Phelps in particular, (and also a mention to Victoria Wood as well for rushing her curried noodles to come out to see me!) a well deserved 5 stars for the time and sheer effort she's put into selling my home for me. She keeps me posted on things when she's not even at work, when she's in bed and it's 11pm at night, if she's dealing with her kids and probably even emails me while she's in the shower!!!! Absolutely full of personality, bubbly and a wonderful dedicated member of staff! I've also got to mention Victoria in this too, absolutely lovely lady who is so polite and friendly and goes out of her way to help and accommodate. Both an absolute credit to your company and I truly wouldn't recommend any other estate agent xx
Kerri Β· 25 July 2018
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5/5
FacebookReally lovely, helpful staff. Especially Claire who was always there to answer any questions anytime, and I had a lot. Highly recommended, made buying our house less stressful than it should have been
Hazel Β· 19 July 2017
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5/5
FacebookVictoria Wood is the most helpful estate agent I had. She always immediately come back to you and are just lovely and helpful. I always get feedback from her after a viewing.
Henriette Β· 30 June 2018
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5/5
Facebookwe would highly recommend Michael Poole to anyone thinking of selling there property, the staff at Stockton branch have been amazing, Marion Shannon, Andrea and Luke, they have kept us informed every step of the way and nothing has been too much trouble!!! Thank you once again!
Lynda Β· 14 December 2018
Agent replied
Thank you for your very kind commentsπ
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5/5
GoogleGreat value and great service . Thankyou to all the Team at Battle RWW for their continued hard work in getting my House Sale over the Line. I would happily recommend them .
Great little Team !! Thankyou
Hilary Β· 22 June 2021
Agent replied Β· 22 June 2026
Many thanks for your review Hilary, it is much appreciated!
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1/5
GoogleWhatever you do, DO NOT use this letting agent to let out your property, they DO NOT care who they put into the properties they are managing. As long as the rent gets paid, they DO NOT care about how much the tenants plague the lives of other nearby residents and as long as the property looks good on inspection day they DO NOT care how badly it is treated the other 180 days of the tenancy.
For example, following their inspection last week, one of the six kids that lives in the house has ripped off the guttering trying to climb onto the roof, they have been informed but they really aren't interested.
Sam Β· 20 May 2016
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1/5
TrustpilotNothing good to say about them
Nothing good to say about them, extremely unhelpful and rude. Don't use them
Luciano Β· 20 May 2025
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5/5
GoogleA very professional service from valuation to completion of sale. The whole branch were incredibly helpful throughout and we would highly recommend using them to buy or sell a property
Dale Β· 22 June 2022
Agent replied Β· 22 June 2026
Many thanks for your review Dale, it is much appreciated!
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4/5
GoogleGreat service at Michael Poole Nunthorpe. Special thanks to Vicky Phelps, no questions were unanswered. Professional and very quick responses to my emails . Thanks
Holly Β· 24 March 2020
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5/5
FacebookMichael poole in Stockton were brilliant, we wouldnβt be in the house we are in now without Shannon and Marion, canβt thank them enough for all their help! X
Lucy Β· 29 September 2017
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5/5
GoogleI had the absolute pleasure of working with Mike whilst searching for a new job. From start to finish he was extremely helpful and supportive and made the whole process stress free.
Deyonne Β· 5 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.