Trusted Agent profile · Nunthorpe
Verified
★★★★★
858 reviews across 4 platforms
95 Guisborough Road, Nunthorpe, TS7 0JS
Part of Michael Poole, see every office.
Michael Poole's office in Nunthorpe, at 95 Guisborough Road, is rated 4.6 out of 5 across 858 reviews on four platforms, including 573 Google reviews rated 4.6.
573
Reviews on Google
This office
44
Reviews on Facebook
Business-wide
1
Reviews on View Agents
This office
240
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael Poole Nunthorpe is ideally located in the heart of this sought-after village, providing free parking and selling and renting properties in Nunthorpe, Marton, Ormesby, Guisborough, Great Ayton, Stokesley, or surrounding villages. Managed by Partner David Poole with a dedicated team of estate agents and letting agents we can assist in all your property needs. Their experience will provide confidence in your search for an Estate Agent In Nunthorpe or Letting agent in Nunthorpe, our service will be second to none! The vast range of houses, apartments, and bungalows on offer is truly outstanding and will appeal to both buyers and investors searching for rental properties.
Every review we hold for the Nunthorpe office, from every platform, shown as written. First names only.
5/5
GoogleWhen you find a property you want more than any other , a property that meets all your requirements, you really need an excellent estate agent in your corner. Viki at Nunthorpe office went over and beyond . We have now moved into our home …
Thank you so much for your lovely words, this means so much!
5/5
GoogleVicki Phelps provided excellent service on my house purchase. She managed to chase up issues, provided good advice ,kept us well informed of progress and was always available when needed. Thankyou for your support through what is always a difficult process.
Thank you so much, John. We are so glad you had Vicki to help the purchase of your new home easier! We are so grateful for your feedback.
5/5
TrustpilotBrilliant estate agents - Leanne & Andrea
Leanne & Andrea have been amazing! Great communication and support throughout the process of the sale of our house. They have been very professional and their persistence and hard work is much appreciated! I would recommend them to anyone! Thank you so much! 😊
5/5
TrustpilotSarah Jarvis who managed the letting of…
Sarah Jarvis who managed the letting of my properties has provided an excellent service. A credit to Michael Poole Estate Agents.
1/5
GoogleWould never recommend. Was lied to regarding a gas safety inspection. I was told that I couldn’t move in until it was done then a few months in to the tenancy agreement was contacted by Micheal Poole to information me that the annual gas …
Hi Ryan, thank you for making us aware of your experience. I have circulated this to the board of management for investigation.
5/5
GoogleI recently purchased a property that was listed with Michael Poole Nunthorpe. I was kept up to date throughout the whole process and it was very easy to communicate with the team. My point of contact was Vicki Phelps. I would like to thank …
John, I appreciate you taking the time to share your appreciation for Vicki. Thank you; it means a lot to Vicki and the Nunthorpe team.
5/5
GoogleFirst time using a recruitment agent. Mike contacted me on a Wednesday and a day later I had an interview booked in for the following week. An interview and a trial day later I had a job I never thought I would get with Mike guiding me along the way.
5/5
GoogleMatt and his team in Bordon are most helpful and thoroughly professional. We are happy to recommend unreservedly using their services.
1/5
GoogleThey've closed down.
1/5
FacebookFirstly I am absolutely upset with valuating property, I have received silly price for it! 😂 Secondly I have been viewing previously few properties from those agents which wasn't really nice as on pictures. When I asked M'bro branch for viewing on another property I have never heard anything back. Completely waste of time with selling or buying property.
I am not bothered any more. By the way it is very unproffesional and unnecessary answer worth of Estate Agent... Good luck with ignoring customers to view properties, as I can see I am not first one (y)
5/5
GoogleHaving been in business for 11 years, social media has always been a scary subject. Believe me when I say that we have tried many people who have all seemed absolutely ace in getting our messages out. That is until we tried Katie - we …
5/5
GoogleMatt has helped us through the purchase of our current home which due to personal circumstances was a little unconventional but he did everything he could to make things as flexible and manageable as possible. We were so happy with his help through our purchase that he also helps look after a rental property for me now.
Many thanks for the review Carrie - glad we could do a tiny bit to make the move easier for you and your family. Hope you are enjoying the house
5/5
TrustpilotGreat purchase experience!
Maria in the Sales team was very helpful in assisting my purchase of a house. She always kept me up to date, and was never pushy with me. Quick response time to any questions I had and was very informative of the process as a first time buyer. Very pleasant experience! Thanks so much!
Thank you so much, Ben! :)
5/5
FacebookExcellent service from the Nunthorpe office. Victoria has been available to answer all my questions, booked in several viewings, returned my calls when required and even rang me to let me know of a property that maybe of interest based on our requirements. Highly recommend!!
5/5
GoogleThe most smoothest process conducted by Georgina. Happy with the assistance, she was very Friendly and would definitely recommend
Thank you Abubakar, you're welcome! All the best in your new home- a new chapter in life!
1/5
GoogleA fundamentally dishonest company, Keoghs lied and covered up everything regarding a serious injury at work case. …
5/5
GoogleGreat service from Colin McComas and the team-very friendly, easily approachable and helpful 👍😊 - recommended 🌟🌟🌟🌟🌟 …
Thank you for taking the time to leave a wonderful 5-star review for Colin in our Lettings Team at Payne & Co.! We are thrilled to know that he delivered a great service to you.
1/5
GoogleYou cannot trust this agency. They sound very helpful when you speak to them, but they are deceitful. My house sale had 'fallen through' and they didn't even tell me - I wondered why the sale was taking so long and only found out on the final week of my sale (from my Solicitor) that it was a different buyer!!
We would be more than happy to discuss the issues raised in your review however you have sadly decided against leaving us your name and contact details, here at Brown and Kay we pride ourselves on our high level of customer service and would welcome the opportunity to discuss this further.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Kept me informed and answered any questions I had. I would highly recommend them.
5/5
GoogleVery proffesional and friendly team at the Nunthorpe office They have been superb through the moving process Thankyou soo much 😊 …
Thank you very much, Michelle. This kind of feedback means so much to the team, thank you for taking the time to write it.
5/5
GoogleFantastic service. Easy to contact (could speak immediately with a person!) super efficient and great value. All certifications easily accessible in one place. I’ll definitely call you next time I need you. Thank you
Hi Fiona, so glad to hear this! Look forward to working again with you soon 😃 …
1/5
GoogleI sincerely advise no one to use this company, they don't have any engineers they are basically the middle man company. This company offers a cheap price for services which drives the quality of work being done. The best thing to do is …
Hi Moore, thank you for taking the time for a review. I can see you have completed one gas safety certificate for us for which the invoice has been paid. If there is a mistake here please do contact us at info@safe2ltd.com, however I … More
1/5
TrustpilotBad experience!
I rented a furnished apartment through Michael Poole and it has been a really disappointing experience. The apartment was extremely dirty when I moved in (despite that wasn't reported on the inventory check), a wardrobe door was hanging broken and almost fell on me few times, multiple bulbs (including in the shower) were not working, a chair was broken too. Those problems should have been sorted before my move in, considering they knew about my moving a month before I got the keys.I had to change the bulbs and to fix wardrobe and chair by myself, because being lockdown they couldn't send anyone for a long while, and despite not “emergencies” I needed those things to be fixed, but none refund me for those jobs.When I left the apartment it has been told they would keep part of the deposit to put back in the original place old, dirty and rusty items I have moved in a cupboard because they were just taking storage space...of course everything I fixed/changed and the deep cleaning I had to do when I moved in it hasn't been even consider to refund me.I really would suggest anyone who is thinking to go through this agency to think twice, they are really unprofessional, if they act so poorly on letting I can not imagine the problems you could have during sales.
1/5
FacebookTried to get a viewing on a property that they had the keys for - had to wait nearly two weeks to view and the day before they cancelled as the house had been sold through another estate agents. Wish I’d rang them now. Terrible estate agents - difficult to get through to and appalling service.
I response to difficult to get through - our p[hone lines are open 9am-9pm weekdays ?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
