Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleArjan and Jennifer at YourMove have been reassuring, informative and extremely understanding during the process of my first time purchase. I had a million and one questions and anxieties and they took a lot of the stress out of my hands. Throughout the sale (even with my terrible choice of solicitors - stay clear of Campion Solicitors), they remained professional and supported me along the way. I could not recommend them enough and will certainly be coming back when I move on to my next purchase.
Jade · 26 November 2019
★★★★★ 5/5
GoogleExcellent service from Jennifer and the team. The best agent I've used by far to sell and purchase my investments. 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Tony · 26 August 2021
★★★★★ 5/5
GoogleGary and the Nottingham branch have been very professional and the process of renting the property was smooth. Thank you for your time, patience and being transparent always. 5 stars!
Doris · 13 December 2022
Agent replied
Hi Doris Thank you so much for taking the time to leave us a lovely review. We wish you all the best in your new home. Kind Regards Maddy Jackson Branch Manager
★★★★★ 5/5
GoogleI purchased my first Buy To Let property through Your Move Nottingham. The sales team guided myself through out the entire process - not only did they source properties for myself to view, they explained WHY they felt that the selected properties were suited to my needs.
The team really went the extra mile to ensure that all of my queries and questions were answered.
I was then directed to the Lettings department, again, they went above and beyond to ensure that I was fully up-to scratch with the ins'and'outs of being a Landlord - and before I knew it - they had found my first tenants ready to move in.
Fantastic service - I am most definitely coming back for my second Buy To Let ...when I can afford it !
John · 2 February 2019
★★★★★ 1/5
GoogleSo bad! Avoid using your move in Nottingham as either a buyer or seller. They forget to send you confirmations, don't turn up to viewings and blame it on glitches... Then you try to put an offer in and they never even call you back. Emailed to complain and to ask about the offer, just ignored my whole email and said in a few words "it sold". No apologies or even the simple word sorry.
Unprofessional will never use them to buy or sell and you shouldn't either.
James · 30 September 2018
★★★★★ 5/5
GoogleI've recently sold my house through Your Move Nottingham after being recommended through a friend. I have to say, it was all true, they kept me updated all the way, worked hard on my behalf, i really felt like they too all the stress out of selling and did everything for me while keeping me in the loop. Laura came to value my house and i believe what she said and therefore choose Your Move. Kirsty helped me through everything and Jennifer the manager saw be through to exchange without a glitch. Extremely helpful, extremely kind. 100% gets my recommendation.
Agnes · 30 September 2018
★★★★★ 5/5
GoogleI don't usually write reviews although the customer service and professionalism I have received recently has been second to none
I had the recommendation from a friend and have been dealing with Laura the valuation manager on some enquiries and a valuation, her energy and passion for her job really shines through. Her realistic advice and job knowledge has put us at ease and helped us get a view on what we can really get out of our property
As what may be the face of the company for many, Laura has really set the standard of a young professional
Ashley · 30 September 2018
★★★★★ 5/5
GoogleAs a first time buyer I was recommended Your Move financial adviser Guriq from my friend. I am very happy with his job he has done for our mortgage. He is very helpful and proffesional. He was keeping informing us about everything what was going on during the process of buying house. He explained everything. Also the other staff is very kind.I can only recommend him. Even if you buying a house from other estate agency you can always choose Your Move financial advisor.
Silvia · 30 September 2018
★★★★★ 5/5
GoogleWith a delay for moving into our new flat because of our guarantors references the whole team here helped us so much. We were squeezing our budget out on accommodation and the manager Emma personally monitored for our paperwork coming in and out to get our tenancy signed asap. We managed to get our keys at 5:30 when the office is meant to shut and saved us unnecessary expenditure on a hotel for that night.
They've been communicative and responsive ever since for our enquiries. A friendly and professional team :)
James · 30 September 2018
★★★★★ 5/5
GoogleWhat a great team! You've made the process very smooth, keeping me updated throughout. Always happy to help, very friendly and professional. Thank you all!
Thomas · 13 April 2023
Agent replied
Hi Tom, Thank you for taking the time to leave us a review. Our team have enjoyed working to find you tenants. Kind Regards Maddy Jackson Branch Manager
★★★★★ 5/5
GoogleJust dealt with the staff at the your move Nottingham branch. I dealt with sam from the sales team. I have spoke to loads of negotiators though my time as im an investor in properties and she gave me possibly the best customer service iv ever had. She was friendly, really fun to talk to and she did everything I asked her for over the phone really quickly. Ive just seen below someone putting a nagative comment about her but from the girl i have just spoken too I think they must be talking about the wrong person. Thank you for your help samantha. Your a credit to your team.
Ross · 14 March 2018
★★★★★ 1/5
GoogleI called on the girl said not interested ? I had to call back will not use these as pretty shabby children on the phone
Steve · 31 March 2023
Agent replied
Hi Steve Thank you for your feedback. We have checked our systems and do not have your details and none of my team have spoken to you. Please can you advise who it was you spoke to and what the call was about. All of my team will introduce themselves on the phone and assist with any enquiries you have. I am not sure this is for ourselves. Kind Regards Maddy Jackson Branch Manager
★★★★★ 5/5
Google10/10 thoroughly impressed. Arj came to value my property and got us onto the market right away. After 1 block viewing and several offers, they managed to secure ourselves with a buyer above the asking price. The whole transaction was …
Rebecca · 20 November 2020
Agent replied
Thank you for your review, Rebecca. It was a pleasure dealing with yourself and we look forward to working with you again in the future.
★★★★★ 5/5
GoogleThinking of moving to the area as better opportunities with work, rang up your local Nottingham office and asked a few questions and was given straight answers which helped me work out if it was worth me moving to the area. The lady I spoke to was very helpful and very clear and professional and would highly recommend there services to anyone wanting information or help in regards to moving to the area or looking for a home
Rob · 30 September 2018
★★★★★ 5/5
GoogleI've been dealing with Jennie Powell, and I have nothing but positive things to say! She is so friendly and informative and felt like we were in good hands throughout the process of being in contact.PositiveResponsiveness, Professionalism
Suzanne · 26 August 2021
Agent replied
Thank you kindly for your review Suzanne. Wonderful to read.
★★★★★ 5/5
GoogleFirst class service provided by Lee Scotney at Your Move Estate Agents. Hitting the right balance of professionalism and personality. Property sold in 2 weeks for full asking with great back office support from Arjan.PositiveResponsiveness, Professionalism
Dave · 26 August 2021
Agent replied
Hello David,
Thank you for your Review. It has been a pleasure dealing with yourselves and we look forward to working with you again in the near future.
Warm Regards,
Your Move, Nottingham.
★★★★★ 5/5
GoogleWhole experience was great from start to finish.
I sold my house through Your Move Nottingham. Jennifer valued my property and within a couple of days it was up on Rightmove with professional photographs. Guy and Arj took care of my sale and couldn't have done more, kept me updated every step of the way and got me an offer over my asking price. 10/10 would recommend. Thank you Your Move!
Jack · 25 March 2020
★★★★★ 1/5
GoogleShocking service!!! As a buyer, there is no help. very rude staff and asking repeatedly same questions over and over again. No professionalism at all and shocking how company like this expect to do well when they cannot train their staff well. Customer service is Nil. Get some special training and try and be more helpful if you want to do well. Training required from Branch manager to negotiator in this place for sure.
Notts · 30 September 2018
★★★★★ 5/5
GoogleHaving just become a landlord for the first time it was really good having the lettings team in the Nottingham branch help me through the entire process and offer their advice and expertise. The team there are really helpful and punctual with things that you might need or questions you don't know the answers to and when I get my next property I will definitely be giving Your Move a set of keys!
George · 2 February 2019
★★★★★ 5/5
GoogleAmazing service from the lettings team, Jennie, Georgia and Maddie.Very helpful and friendly, made it such a smooth process with putting our property up for rent. Thank you.
Georgia · 13 April 2022
Agent replied
Hi Georgia Thank you for taking the time to leave us a review. The lettings team really appreciate your kind feedback. Kind Regards Maddy Jackson Branch Manager
★★★★★ 5/5
GoogleBest respond, pofessioal at work, respect their clients, very poite.MADLIN AND GEORGIA well done wish you great success.
Diako · 13 April 2023
Agent replied
Hi Diako thank you for taking the time to leave us this lovely review. Kind Regards Maddy Jackson Branch Manager
★★★★★ 5/5
GoogleCharlotte and Georgia have been a huge help with regards to us moving into our new home. Weve had lots of questions and theyve both helped straight away every time and gone above and beyond for us! We even received a card from them once we had moved in which was a lovely gesture. Would highly recommend going through Your Move when finding a property! Thanks again! 🙂
Jamie · 29 July 2020
★★★★★ 5/5
GoogleHave had a really good experience with Your Move. Jennie from lettings came to my property, she was very professional and provided great advice. Very thorough service.
Sean · 13 April 2022
Agent replied
Hi Sean
Thank you for taking the time to leave Jennie a review. Kind Regards Maddy Jackson Branch Manager
★★★★★ 5/5
GoogleEmma and the team at Your Move Nottingham have provided me with superb service and are committed to excellent levels of customer satisfaction.
Man · 30 September 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.