Trusted Agent profile · Nottingham

SDL Property Auctions Commercial Nottingham reviews

4.6

★★★★★ Excellent

916 reviews across 3 platforms

17 Regan Way, Toton, Nottingham, NG9 6RZ

SDL Property Auctions Commercial's office in Nottingham, at 17 Regan Way, is rated 4.6 out of 5 across 916 reviews on three platforms, including 123 Google reviews rated 4.1.

Google logo

4.1 / 5

123

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

792

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

1/5

Trustpilot

Special conditions with fees held back until day before auction.

So it looks like Kensington Investments has taken his dodgy dealings to SDL then..Why are you allowing this person to upload his special conditions of auction so late??? The deadline for registration is tomorrow and the special conditions of auction are still not available.I know kensington is paying you but you have a duty of care to buyers too- it is terrible that you allow this to happen.He was banned by auction house for his unscrupulous behavior and he has just jumped ship to you. It is unfair and immoral that you allow this to happen.Why aren't these special condition uploaded with the rest of the documents? These will undoubtly be loaded up with extra fees to be paid by the buyer which in itself is bad enough, but not giving potential bidders time to read them or ask a solicitor to read them is unforgivable. You are clearly aware and either turn a blind eye or worse, encourage it!Kensington sets out to rip people off and I am afraid that by standing by and allowing this you are complicit and just as guilty.Shame on you

Sunny · 23 March 2021

Agent replied · 19 June 2024

Hi Sunny,Thank you for your review and we're sorry to hear your frustrations.You are absolutely correct that we have a duty of care to our buyers and that's the very reason we have a fee sheet for our sellers, to ensure total transparency with the legal packs.Unfortunately some legal documents are sent to us much later than we would like and while we know this must be frustrating for you, we can assure you that would not offer a property for sale if these were not received in time for our bidders to review them. I understand the legal pack and special conditions document relating to the property you're registered against are now available to view ahead of the auction later this week.If you have any further questions in relation to this sale, please email enquiries@sdlauctions.co.uk with your phone number and we will call you.SDL Property Auctions

5/5

Trustpilot

SDL go above and beyond

Having sold through SDL, I have to say SDL go above and beyond, Carl Finch never stops working, obviously loves his job. He is also very transperarent and honest and I really admire that. whats also important is they stick together as a team to ensure you they are always doing their best for you. The whole operation is run like a fine tuned oiled machine, which is run by a team that has an exceptional work ethic and attitude. If I were to ever work for an estate agent I would jump at the chance to work for SDL.

Andy · 28 February 2021

Agent replied · 19 June 2024

Hi Andy,Thank you for leaving us such a lovely 5* review. It's great to read your comments regarding Carl and the wider team and we're glad to have been able to secure you a result through auction. Best wishes, SDL Property Auctions

1/5

Google

Had a very bad experience with SDL and I would like all to know what happened in March 2024. I called SDL TWICE trying to put my offer in for a property (to be auctioned on 27th of March). In both occasions, SDL closed door and said there …

Ali · 16 April 2024

Agent replied · 21 June 2024

We'd like to apologise for the confusion and understand your frustration. We are currently investigating this matter and our internal processes. We can see you have made a formal complaint and we will respond to this in full.

5/5

Trustpilot

massively exceeded expectations

We were absolutely delighted with SDL.We sold a house at a very difficult time in our family's life and SDL could not have been more sympathetic and responsive. They are a truly transparent auction house and we knew exactly what we were committed to right from day one and what the buyer would face too. They offer full service selling (which we took) and the fixed fee approach was very attractive. Aside from being so superbly supported by Neal Hume, the auctioneer on the day was quite simply sublime. Finely balancing the needs of the buyer as well as the seller, he achieved value for the purchaser and a fabulous, simply fabulous result for us. We were flabbergasted at what the sale realised.Quite honestly the whole experience was perfect. You could say we are biased because we are so pleased but watching the auction in progress, and learning about the strength of depth of their UK network (of agents, vendors and buyers), and finding that they were across _every_ single detail before we'd even noticed it, was an eye opener. Add to that the pace they can work at, the sheer value for money they offer and the volume of their sales record (£200m+), I'm not sure they have a peer.I cannot recommend them highly enough, personally and professionally.

Paul · 25 February 2021

Agent replied · 19 June 2024

Hi Paul,Thank you for taking the time to leave us such a lovely review. It's fantastic to hear you speak so highly of the team, especially Neal and the service he provided, as well as the auctioneer on the day. Your comments have been shared widely with the team, who also really appreciated reading your kind words. We're so glad to have been able to support you with your sale. Best wishes, SDL Property Auctions

5/5

Trustpilot

We were really happy with our…

We were really happy with our experience through SDL. Carl made the process so quick and smooth making everything so much easier for us. Would definitely use SDL again!! Thank you.

Darcy · 10 May 2021

Agent replied · 19 June 2024

Hi Darcy,Thanks for taking the time to leave us a 5-star review, it's great to read how helpful you found Carl.Best wishes, SDL Property Auctions

5/5

Trustpilot

This was the first time registering for…

This was the first time registering for a property auction and being successful SDL where very help fullAnd made it easy to be involved the Auctioneer was brill giving you enough time to make your choice With out dragging it out to long The whole experience was great well done all at sdl

Mr · 19 October 2022

1/5

Trustpilot

BEWARE OF HIDDEN FEES!!!

Emily · 26 November 2025

Agent replied · 24 December 2025

We’re disappointed to receive your review and would like to address your complaint. We can confirm that we absolutely do not have any hidden fees. In fact, we go above and beyond other auctioneers in ensuring all our fees are clear from the outset and ask all seller solicitors to include a summary of fees sheet in the legal pack. Our legal manager has looked into your purchase, and we can see that, although the seller’s solicitor was not willing to provide a completed summary of fees form in connection with this sale, all the fees for your property were fully and clearly set out in the auction contract in the legal pack. We can also see that you read the legal pack 3 weeks prior to bidding in the auction. We are sorry to hear that your auction experience wasn’t an entirely positive one, however we’d like to congratulate you on your auction purchase and wish you all the best with your new property.

5/5

Trustpilot

Jim's great!

Jim kept things clear and concise and made sure to keep us thoroughly up to date throughout the sale process.

Dan · 25 November 2022

Agent replied · 19 June 2024

Thank you for your review. It's great to hear you enjoyed working with Jim and the team.

5/5

Trustpilot

Great service, Jim great to deal with

Jim was very helpful throughout the process and even kept me up to date during the bidding. Would highly recommend

Haris · 24 November 2022

Agent replied · 19 June 2024

Thank you for taking the time to leave us a 5 star review!

4/5

Trustpilot

The auction House provided good service…

The auction House provided good service throughout my sale process which took much longer than it should have because their Sales Director refused to show any flexibility whatsoever on their fees charged to buyers of £6000 on my student property selling for £20,000. This put off 3 potential buyers as the percentage of the fee on such a low cost sale was ridiculously high. I had to then reduce my price to absorb a large part of this buyer fees and take a huge loss on the sale.

Vaiz · 15 January 2021

Agent replied · 19 June 2024

Congratulations on your sale. From what we can see in our records, we had a couple of potential buyers who were initially interested in purchasing but after some further research decided not to proceed. Our records also show that their reasons for not bidding was not due to the fees involved. We are pleased to have secured you a sale on your property above the guide price and are disappointed that you're not happy with the amount secured. A member of our team will give you a call as we would very much like to discuss this with you further and clear up any issues or bad feeling towards our business. Best wishes, SDL Property Auctions

5/5

Trustpilot

Very reliable and trust worthy

Very reliable and trust worthy, also put you at ease and are very quick, I was so pleased with the outcome off sale on my property, would definitely recommend, thank you team for all the support you given me.

Customer · 27 September 2024

Agent replied · 22 October 2024

Thank you for your 5 star review - and congratulations on your sale!

5/5

Trustpilot

Well deserved excellent rating for SDL Property Auctions

I cannot praise SDL Property Auctions highly enough. From the moment I decided to put my property up for auction through to completion of the sale and beyond I could not be more satisfied in the way in which the sale was handled. I was kept fully up to date with proceedings; had full confidence that the sale was being dealt with efficiently and professionally and I was supported and provided with sound and sensible advice that helped me to take a balanced view and make important decisions. I would not hesitate to recommend SDL Property Auction to anybody considering putting a property on the market.

Debbie · 23 December 2020

Agent replied · 19 June 2024

Hi Debbie, Thank you for leaving us such a fantastic 5-star review. It's wonderful to hear how helpful you found our team, we're happy to have been able to help you achieve your sale. Best wishes, SDL Property Auctions

5/5

Trustpilot

Excellent service

It was the first time I used SDL. services

Sohrab · 1 October 2025

Agent replied · 23 October 2025

Thank you for your 5 star review! It's great to hear you had such a great auction experience with Scott and the team. Congratulations on your sale.

5/5

Trustpilot

Very efficient and went out of there…

Very efficient and went out of there way to help in the process and I would especially like to thank Laura for all her assistance

Mr · 21 February 2022

Agent replied · 19 June 2024

Hi Robin,Thank you for taking the time to leave us a lovely 5-star review, it's always great to hear how helpful you've found the team, especially Laura!Best wishes, SDL Property Auctions

1/5

Trustpilot

Just awful service

Just awful service. They withold information so read the terms and conditions. They totally misled me regarding my property. They didn't even come out to view my property before valuing it. They put damaging false information in the legal pack. Which they do have total control of, as they finally removed the false information, after a merry go round of emails. The solicitors are SDL solicitors not mine, your reply is incorrect on the google review.If it was my solicitor they would have read the information I gave. A listed building doesn't have an EPC certificate. On your recommendations on line, you said my property needed double glazing, insulation etc etc. Over 20k of work. It is fully renovated at a huge expense. If anyone put double glazing in a listed building you would be in court. The information they added was very clear they had no idea about my property. They ignore emails and fail to call you back when they say they will. They also teamed me up with estate agents who work in the buyers favour. What should have been an easy quick option to sell, turned into a horrendous experience. Be aware if you would like any changes they charge £500. You pop up a bad review, and they soon contact you. They actually hound you. Too little too late. Please do not contact me.

Margot · 4 September 2020

Agent replied · 19 June 2024

Hello Margot, We’re sorry to hear that you’re not satisfied with the service you received regarding your sale. This is not how we would like our customers to feel and so we’d like to address some of your points. We weren’t able to value your property in person due to the ongoing Coronavirus pandemic, however we are confident with our figures and in fact regularly provide remote valuations for our vendors even prior to lockdown. I would like to assure you that we would never knowingly withhold any information from our customers, so it is disappointing to see this is how you have been left feeling. Also, all of our estate agency partners have the best interests of both our sellers and buyers in mind, working to achieve the best result for your property. With regards to the legal pack, we recommended a solicitor for you to use, however the legal documents were collated completely independently of our business and with your approval. When our team reviewed the legal pack upon receipt we were happy that the information was factually correct. We have been attempting to call you to discuss this in more detail, however we respect your wish to not be contacted.We're now delighted to see that your property sold this afternoon which is great news. Of course, if you have any questions or want to address anything with us separately, feel free to give our team a call on 0345 222 0197 and we'll be happy to help.

5/5

Trustpilot

First time using an Auction sale…

First time using an Auction sale everything was fully explained by Jim I am very pleased it has sold, I had a lot of time wasters with using estate agents pulling out at the last minute of the purchase. I would highly recommend SDL.Thanks guys for being very professional.

M · 8 March 2024

Agent replied · 19 June 2024

Thank you for your wonderful five star review - and congratulations on your sale! We're pleased to hear you had such a great auction experience working with Jim and the team.

5/5

Trustpilot

The whole experience with SDL was great

Karen · 11 October 2025

Agent replied · 23 October 2025

Thank you for your 5 star review!

5/5

Google

I dealt with Sam Rashid, she was very fast and efficient, to attend to all my requests and queries. The service that she provided was excellent, and made the process a lot easier than expected. Every time I had phoned, the phone was answer, and the staff at SDL were always happy to help.

Imraan · 22 June 2022

5/5

Trustpilot

I was very impressed with the auction…

I was very impressed with the auction process with SDL, I found it to be really simple. Rob who took care of us was honest in his valuation and was able to give good advice based on his experience. The legal side was very straightforward using their recommended legal team and all in all it was a much smoother experience than I had anticipated. I would highly recommend their services and to put trust in their experience.

Mrs · 10 May 2021

Agent replied · 19 June 2024

Hi Mrs Salt, Thank you for your 5-star review and recommendation! We're glad to have been able to help, and it's lovely to read how helpful you found Rob.Best wishes, SDL Property Auctions

1/5

Trustpilot

Arranged appointment.Valuation person…

Arranged appointment.Valuation person called me Mr.J..Made an appointment 30 June appointment time was lunch time. he called me traffic on M1. I will be with you about 3pm. I said that is ok.He did not arrived till 16.30 called him few times no answer. . He Text me 16.35pm. will have to arrange call you tomorrow.HE DID NOT.

Billyb · 5 August 2023

Agent replied · 19 June 2024

We're very sorry to receive your review and hear about your experience.We have looked into this and a member of our team has called and spoke to you in relation to this and to rebook your appointment. Unfortunately our valuer Jim lost his mobile signal on the way to the valuation and wasn't able to keep you up to date on his progress. We would like to rearrange your valuation appointment and would very much like to work with you again in the future.

5/5

Trustpilot

100% recommended!

Andrew Parker and the entire SDL team run the most efficient and approachable auction companies there is.We were kept informed of progress every step of the way and on the auction day were able to watch the event easily on video, in real time so could see exactly what was happening.The results achieved were excellent - a big thanks to all at SDL!

Jonathan · 24 February 2023

Agent replied · 19 June 2024

What a fabulous recommendation! Thank you so much for taking the time to leave us your feedback - and congratulations on your sale.

4/5

Trustpilot

Overall - very good. Professional.

The company was very good. Very responsive, offered good advice, conducted the auction in a professionally experienced manner and generated interest in a difficult circumstance, in, I guess, a difficult period. Unfortunately, we got nowhere near what we wanted, but I can't blame the company for that.

Gary · 2 April 2024

Agent replied · 19 June 2024

Thank you for your review. Congratulations on your sale.

5/5

Trustpilot

Great work by everyone involved

Great work by everyone involved. Big thank you to Andrew.

Jay · 5 July 2023

Agent replied · 19 June 2024

Thank you Jay for your 5 star review. We're glad you had such a great experience working with Andrew and the team.

5/5

Trustpilot

Perfect simply first class service all round

Hello first class and polite service in all departments every question and query answered,no legal jargon that might confuse you process very straight forward ,show them the property,they do all the rest(honest) and keep you informed all of the way through nothing is hidden all texting is replied,all documents sent to you,there is no pressure put on you through out the dealings with people up to the auction very comfortable experience ,a real pleasure to deal with them.

Stephen · 30 October 2020

Agent replied · 19 June 2024

Hi Stephen, thank you for taking the time to leave such a lovely 5-star review. We're glad we were able to help out - we pride ourselves on providing a great experience for our customers, and it's fantastic to see your comments. We've passed your comments onto the team now. Best wishes, SDL Auctions

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