Trusted Agent profile · Nottingham
★★★★★
914 reviews across 3 platforms
17 Regan Way, Toton, Nottingham, NG9 6RZ
SDL Property Auctions Commercial's office in Nottingham, at 17 Regan Way, is rated 4.6 out of 5 across 914 reviews on three platforms, including 123 Google reviews rated 4.1.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing Stephanie was brilliant kept in…
Amazing Stephanie was brilliant kept in touch with us all the way through and got things done Thankyou
Thank you for your wonderful 5 star review. It's great to hear you had such a good auction experience with Stephanie and the team.
5/5
TrustpilotSeamless and supportive experience of auctioning a property.
The personal approach on a totally unknown journey in selling a house as an executor was made very comfortable and uncomplicated by mr Rob Stone. Ranging from meeting at the property, ensuring the SDL team gave us appropriate support and direction and to finally exchanging on the auction day. Phone calls and emails information and support made the whole experience seamless. Nothing was too much trouble. Thank you.
Thank you for a wonderful 5 star review! It's great to hear you had such a good auction experience working with Rob and the team.
5/5
TrustpilotIt was all a bit last minuite
It was all a bit last minuite, in that i only spoted the property two days before the sale .The gentleman showing me around the property was very helpfull after only just getting an apointment!As this is the first time i have bought at auction a have to say it was a very interesting and in my case pleasurable experience so far .Looking forward to getting the keys.
Thank you for your review. We're pleased to hear you enjoyed your auction experience.
5/5
TrustpilotJim at SDL Was a True Professional
The overall experience was very pleasing and Jim (the SDL representative) handled matters extremely professionally and competently. He went over and above to accommodate us, with timely executing the tasks that would otherwise have caused delay or unwanted complication to the process. I would highly recommend this company to anyone seeking the services of a top notch property auction firm.
Hi Paul,Thanks for leaving us a lovely 5* review. It's great to hear how helpful you found the team. Best wishes, SDL Property Auctions
5/5
TrustpilotWorked with Jim
Worked with Jim Fab guy, you can’t go wrong with him Great service
Thank you for your five star review!
5/5
TrustpilotGreat team at SDL
SDL have just sold our property through auction. We have received 5 Star service from Scott and Jasmin and the whole team. As first time sellers at auction they have kept us informed and guided us throughout the process they were all very friendly and professional. I would recommend them to family and friends. We are very happy with the price they achieved for us. Many thanks SDL
What a wonderful 5 star review! Thank you for leaving us your feedback - and congratulations on your sale. We love to hear when our customers have a great auction experience.
5/5
TrustpilotI bid on two properties and didn’t get…
I bid on two properties and didn’t get either( 6, 15 ) after being very disappointed I was looking at the next auction and others , when I recieved an e-mail which said the lot I’d been to look at but hadn’t bid on hadn’t met it’s reserve , Sam who had sent me the e-mail I rang and spoke to her she was fantastic with information etc ( she is a credit to your business ) . When I went to look at the property I thought it would reach a fugue of £270k to £300k so I was over the moon to pay £214k plus costs . Having had several businesses Sam would be definitely I would employ and recommend to others for a job , thank you again for my purchase Sam , take care Martyn kelk
Thank you for the wonderful review. Sam will be delighted to hear your very kind words.
4/5
TrustpilotHelpful team for a first time seller
As a novice selling through an auction it was good to be led through the process. The team kept me up to date as we progressed to the actual auction. Unfortunately we did not reach the reserve price, but the team then handled the post auction offer through the ups and downs till we got the sale sorted and all in place.
Thank you for your review - and congratulations on your sale!
5/5
TrustpilotGreat to work with Jim & Neil
Great to work with Jim, Neil and the team at SDL. They kept me realistically informed of my options and up to date of progress with my sale. I would definitely recommend them.
Thank you for a wonderful five star review. We're really pleased you had a great experience with our team - and congratulations on your sale!
5/5
TrustpilotMy first auction experience by…
My first auction experience by telephone bid was extremely positive thanks to Jim. I would highly recommend his services as he assisted in securing multiple high value properties within the same day. I cannot express how impressed I am by the high quality of service he provided.
Hi Mrs Sandhu,Thank you for taking the time to leave us a great 5-star review. We're so glad to have been able to help you with your first auction experience, especially your lovely feedback regarding Jim. Best wishes, SDL Property Auctions
5/5
TrustpilotMattew ruck
Mattew ruck gave me an excellent service from the beginning until the end of transition He helped by explaining all the proses of auction and what would be the best course of action for me I highly recommend this company Thank you Matt
Hi Zahra,Thank you so much for taking the time to leave such great feedback for Matthew - it's fantastic to hear how helpful you found him. Best wishes, SDL Property Auctions
1/5
TrustpilotWithdrawn specialists
No auction company in the uk has more “withdrawn” property than SDL! It’s ridiculous.They advertise a catalogue of 165 lots for February: 58 were withdrawn before the actual auction and they had about 15 sold prior houses even before the auction goes live! In January they advertise a catalogue of 174 lots: 47 were withdrawn before the actual auction and 44 were sold before auction goes live!In December they advertise a catalogue of 129 lots: 49 were withdrawn before auction and 32 sold before auction going live!This is absurd and looks like these guys just pad their website to make auctions look bigger than they are! I’ve seen some explanation about lots withdrawn before because of no legal docs: but 154 withdrawals in the last 3 months due to no legal docs is ridiculous and if that’s true it’s actually negligence.Waste of time sieving through the nonsense in their auctions to try to find any property that won’t be withdrawn or isn’t already sold before going live (another pet hate).This auction is very much fur coat no knickers!staff couldn’t care less either.
We’re incredibly disappointed to receive your review and heavily dispute the claims you make. We have searched our systems and unfortunately cannot find your name anywhere as a vendor, bidder, viewer or legal pack downloader. The statistics you have compiled are not accurate and far inflated from the truth. Our February catalogue had only 37 (not 58) lots withdrawn or postponed prior to the auction. In January this figure was 26 (not 47) and in December it was 39 (not 49). Often if properties get withdrawn prior to auction the circumstances are out of our control, such as if a vendor decides not to sell. This is the same for any auctioneer. All the lots we offer for sale (we've had an average of 155 lots in our National Property Auctions for the past 3 months) have been personally appraised and valued by our team and are entered because we believe they will sell. As you can imagine, carrying out these valuations and the subsequent money laundering and ID checks etc., all take time, resource and money to do so we clearly don’t want them to be withdrawn. Plus, more importantly, we do our utmost to sell all our properties for our vendors. We cannot apologise for your pet hate of selling properties prior to auction. It’s our job to sell properties and we’re proud every single time we do that.
1/5
TrustpilotWaste of time.
Waste of time.Will withdraw lots with little to no warning.There will also be lots sold prior to the auction.So I wouldn’t get too interested in anything you see that they are selling.Sometimes both, where you’ll wait until next months auction to see a withdrawn property from last month you wanted to bid on sold prior to auction.It’s not a fair system and encourages people to be their worst to gain an advantage over others.Also staff are a bit rude when phoning just to enquire about auctions, very short and to the point and can tell they just can’t wait to get off the phone.
Hi Mark. We’re sorry to receive your 1 star review and we’d like to take some time to respond to your comments. We operate a transparent system for all our Auction Event and Timed Auction sales and work hard on behalf of our sellers to get them the best price. It is true that we do sell some lots prior to auction and some are withdrawn from the auction. We actively market all our properties and if an offer is made prior to auction that the seller is happy to accept, then we naturally cannot offer it for sale on auction day. On occasion, we do not receive the legal pack for a property, or there are other unforeseen complications, before the auction and therefore we cannot offer it for sale. If a property is withdrawn it can be entered into another auction once it’s ready to sell and if it sells in the meantime we must mark is as sold prior to auction. I’m very sorry to hear that you had a bad experience speaking to our team. If you could please email us at enquiries@sdlauctions.co.uk to let us know when you spoke to our team we will find your call in our phone records and carry out some training with our team.
4/5
TrustpilotVery good communication helpfull
Thank you for taking the time to leave us your review.
5/5
TrustpilotSuper simple and efficient.
Thank you for your 5 star review!
5/5
TrustpilotSold after auction
Sold after auction - Followed up with viewings after auction and had an offer and then sold, but still with auction criteria
Thank you for your 5 star review - and congratulations on your sale!
5/5
TrustpilotExcellent help
Excellent help, support and service thank you
Thank you for your 5 star review!
5/5
TrustpilotAll went according to my expectations…
All went according to my expectations even though this was my first time buy a house on auction. I found everyone very helpful and willing to do an extra tr mile to make sure that I get the information to help me in the process.
Hi Mr Sena,Congratulations on your purchase! We're so glad to have been able to help you secure a property by auction - thank you for taking the time to leave us a lovely 5* review.Best wishes,SDL Property Auctions
4/5
GoogleHave sold twice with SDL in the past couple of years. Am aiming for a hat trick. Am extremely nervous but excited at the same time. Their only weakness is THEY DO NOT VET prospective purchasers thoroughly enough for my liking. I got a lot of local tourists, last time, who sent their rented relatives, to case my house. I believe if a potential buyer was genuine, they would prove Upfront to SDL, they have the funds available. I would of given 5*'s otherwise. Alf is my pseudonym.
5/5
Google1st time ever going to a auction and it was an amazing experience, all the team were welcoming and friendly. There was a house that just feel short of the reserve price and I enquired about it at the end and came across a young lady name Sam who sat me down and we discussed the property. She was extremely helpful with negotiations and sorting a deal which myself and the seller was happy with, she even stayed overtime after the auction was finished to complete the sale of the property which was much appreciated. Thank you again.
5/5
GoogleCan't speak highly enough of SDL-Graham Penny. From the initial valuation by Robert Stone to the fall of the hammer was a mere five and a half weeks, which initially made me a little nervous. However the advice, communication and support I received throughout the process was amazing and so much appreciated. The office ladies were there at every stage of the process to help and guide me, the friendliness and professionalism of the whole operation shone through. Auction day was amazing, again so professional and again friendly. The result was extremely satisfactory and I would not hesitate to use SDL again. Many thanks to Robert Stone and the whole team.
5/5
TrustpilotNeal Hume from the SDL Birmingham team…
Neal Hume from the SDL Birmingham team has been a great help. With any queries and issues, Neal has been at the end of the phone and also responds to emails promptly. I look forward to working with you and the rest of the team.
Hi Mr Miah,Thank you for taking the time to leave us a lovely 5-star review. It's great to hear how helpful you found Neal and the rest of the team.Best wishes,SDL Property Auctions
5/5
TrustpilotA very personal and realistic…
A very personal and realistic experience with SDL. I picked SDL after researching several auction sites and their individual results. I concluded that SDL was realistic service to sell my property in an auction. This is exactly what happened. I am pleased to use SDL Auction service and appreciate Chris who continued to provide me a very personal service in selling my property.
Thank you for your wonderful five star review. We're pleased you picked us and that you enjoyed your auction experience with Chris and the team. Congratulations on your sale.
1/5
Trustpilot**AUCTION
**AUCTION - BUYER BEWARE*
I'm afraid you have the wrong business. We are a property auctioneer and only sell residential and commercial properties and land. We do not sell furniture.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
SDL Property Auctions Commercial's Nottingham office has 914 reviews across three platforms: 123 on Google, 1 on Yell, 790 on Trustpilot (across the whole business).
SDL Property Auctions Commercial Nottingham is rated 4.6 out of 5 across all 914 reviews, and 4.1 out of 5 on Google from 123 reviews.
SDL Property Auctions Commercial Nottingham, 17 Regan Way, Toton, Nottingham, NG9 6RZ.
