5/5
GoogleReally helpful and upbeat agent. Luke Hill helped us find a good student house we loved very last minute after problems with another agency. Was quick and simple, would very much recommend.
Trusted Agent profile · Nottingham, Nottinghamshire
Verified
Purple Frog Property Nottingham reviews
★★★★★
409 reviews across 1 platform
363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
Part of Purple Frog Property, see every office.
Purple Frog Property's office in Nottingham, Nottinghamshire, at 363 Derby Road, is rated 3.6 out of 5 across 409 reviews on 1 platform, including 409 Google reviews rated 3.6.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Google1/5
GoogleAbsolutely dreadful service. I have been appalled by how inattentive, disinterested and incapable of responding they have been.
5/5
GoogleMy deposit return experience was simple and straight forward. I received my statement of deposit from Ms Wyre and she refunded it into my bank the same day with no problems.
5/5
GoogleChris helped out greatly with the house viewing and I would highly recommend him for other viewings.
1/5
GoogleNever answer the phone or return your calls ....very un professional poor management and customer service
1/5
GoogleRoaches in the kitchen, filthy kitchen, maintainence never come, never answer the phone. overall bad service
5/5
GoogleChris - viewing was good, in detail and had all the information I needed
5/5
GoogleAs a group we are all satisfied with the service ms Leah wyre has given to us whilst dealing with all our questions. The help was appreciated
5/5
GoogleGreat communication with PurpleFrog answering every question. Always resolved any issues asap so extremely helpful. Cameron Glasby especially helping during the end of the tenancy process.
5/5
GoogleVery responsive staff! Hayley especially has helped me with sorting out some queries recently and has generally been very polite and understanding. Thanks a lot:)
1/5
GoogleDO NOT RENT HERE! Horrible service. They are the worst
5/5
GoogleLeah provided excellent customer service via telephone today. She remained patient and helpful throughout and left me with the answers I needed. Thanks so much
5/5
GoogleWas recently in conversation with Leah at Purple Frog who helped me complete my tenancy agreement step by step. She was patient and very helpful
1/5
Googlenever pick up the phone, cannot communicate at all with them
2/5
GoogleEstate agent was very late and extremely rude, very pushy too
5/5
GoogleI had a great property viewing with Chris, would highly recommend
5/5
GoogleI had a viewing last week with Tilly, she has been helping us since with any questions we needed answering. Definitely recommending to my friends.
4/5
GoogleZita at purplefrog is very helpful and sorts out any maintenance issues very promptly, which has been appreciated from all the tenants here!
5/5
GoogleBECKIE - was really useful over email in during confusing times and helped us to organise ongoing processes in our contract
1/5
GoogleAVOID AVOID AVOID !!!!!!! Should be shut down with the service they provide. Complaint in with the property ombudsman
5/5
GoogleExtremely helpfull and professional. Robbie provided us with all the information we needed and went the extra mile to provide an excellent service
5/5
GoogleFrom Yubo and Tianxin at Lace street. Many thanks to leah whre helping us with everything throughout our tenancy with Purple Frog
1/5
GoogleThey don’t answer the phones
5/5
GoogleChris Was very helpful and explained everything thoroughly
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