4/5
GoogleIn terms of house viewings, cameron was very helpful and knew all the answers to all the questions I bombarded him with which was a nice change from some other house viewings I had been to. He was very friendly and approachable.
Trusted Agent profile · Nottingham · Nottinghamshire
Verified
Purple Frog Property Nottingham reviews
★★★★★
458 reviews across 1 platform
363 Derby Road, Lenton, Nottingham, Nottinghamshire, NG7 2DZ
Part of Purple Frog Property, see every office.
Purple Frog Property's office in Nottingham, Nottinghamshire, at 363 Derby Road, is rated 3.7 out of 5 across 458 reviews on 1 platform, including 458 Google reviews rated 3.7.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Google1/5
GooglePURPLE FROG IS CANCELLED! A mockery of a company!
Agent replied
Hi Nish Sorry to hear that we're cancelled. Please could you email me at james.mason@purplefrogproperty.com so I can find out more about what's gone wrong? Once I have some more information, we can see if we can set things right for you. I look forward to hearing from you. Kind regards James Mason James.Mason@purplefrogproperty.com
5/5
GoogleLovely People, Poppy helped us lot in finding our student home!
Agent replied
Thank you for your review. All the best Patrick
5/5
GoogleI went though the replacement switch process with Leah Wyre at purple frog and she was so helpful with her quick responses etc, I was able to move out in less than a week with no extra trouble or charges :)
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for your review Diana!
5/5
GoogleWasn’t able to find a property but joes customer service was amazing!
1/5
GoogleNever on the phone, dont reply, very unprofessional. Trying to get an issue resolved for my sons flat. I simply cant contact them. Really Realy UnprofessionalNegativeResponsiveness
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Aruna. We’ve worked hard for you to secure a new home that you’ve chosen not to go ahead with, through not fault of ours.
4/5
GoogleRating only, no written review.
5/5
GooglePoppy did a great job in showing us the houses, answering our questions and getting us the house we wanted. Made house hunting very easy, although the office had doubled booked us. Despite this, we are so happy with the house!
5/5
GoogleJordan Turner and Purple Frog have been amazing! A very big help in our late search for our student home. Very accommodating and easy to talk to, which has really settled my group and I for next year.
5/5
GoogleCommunication with company was really smooth, everything was explained in perfect fashion. 10/10 Jordan Turner had a lot of patience with me as my deposit process was quite tricky. But thanks to his guidance everything went really well
5/5
GoogleAs a student chosing and dealing with accommodation isn’t easy. Leah has dealt with all of my queries perfectly and adjusted things to fit me personally. Would recommend her and her company to any student looking for accommodation.
5/5
GoogleGreat staff advice and location
Agent replied
Hi Dan Thanks for your review - glad we could help! Patrick
1/5
Googleworst accommodation ever. they do not return deposits and ignore phone calls, emails and complaints. would not recommend at all.
5/5
GoogleConveniently located office and friendly staff
Agent replied
Hi Kevin, Thanks for your review and your kind words about the team. Thanks Patrick
1/5
GoogleThe property manager said 'I wouldn't live here
5/5
GoogleHad a really helpful phone call with Jess. She helped me find out more details of a house I was interested.
5/5
Googlepoppy was great thanks!
Agent replied
Thanks for your feedback. All the best Patrick
1/5
GoogleAbsolutely terrible place to live
Agent replied
Hi Jordan, sorry to hear that you're having problems with the property that you rent from us.I'm very keen to find out what the problem is with your accommodation, so our Nottingham team can get it sorted for you. I can't find you listed on our tenant database, though. Please could you get in touch with me at james.mason@purplefrogproperty.com or call me on 0121 796 0041 so I can find out what the specific issues you're experiencing are and we can set them right? I look forward to hearing from you. Best regards, James.
4/5
GoogleApart from a bit of confusion with times and days - Leah Cody Wyre who I was messaging via the live chat was very helpful and we managed a final booking. Would recommend :)
1/5
GoogleAbsolutely terrible place to live
Agent replied
Hi Jordan, sorry to hear that you're having problems with the property that you rent from us.I'm very keen to find out what the problem is with your accommodation, so our Nottingham team can get it sorted for you. I can't find you listed on our tenant database, though. Please could you get in touch with me at james.mason@purplefrogproperty.com or call me on 0121 796 0041 so I can find out what the specific issues you're experiencing are and we can set them right? I look forward to hearing from you. Best regards, James.
4/5
GoogleHad a viewing of a flat with a lovely guy called George. Really helpful and straight to the point. :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
