Northwood Nottingham reviews

★★★★★ 5/5

Google

I propose Rita to be by far the No 1 at Northwood. She's pretty well always the one who it's great to hear from with immaculate regularity every month! Keep up the good work Rita- seriously! March 26. Another good un - spot on payment timing and account files. Rita irreplaceable!

Geoff · 10 April 2026

★★★★★ 2/5

Google

Very hard to follow up on emails, I asked a few things before moving and not being delivered. Like changing the rent payment to 1st instead to the 20th or have a copy of the inventor etc. None of those things has been addressed and I need to send more emails for a reply They are good to reply when it comes to deposit but for any further query they are not good. Just to consider that once you moved to the house all the things or queries you need to deal with AI.

Sofia · 10 April 2026

★★★★★ 5/5

Google

The whole process from first enquiring about a viewing to signing a contract has been very pleasant. Our enquiry was quickly responded to and a viewing was arranged smoothly. We were shown around the property by Dawn, who displayed great knowledge about the property and was genuinely very kind and helpful. After the viewing, it was easy to make a formal application for the property, and any questions we had during the process were quickly answered by the very helpful property manager, Julia. Throughout the process we have found that Julia and the Northwood team has provided us with all the information needed at the different stages, both by providing forms and documents as well as answering any questions we might have had. We are very excited to move into our new home and find great comfort in knowing that it is managed by such a knowledgeable and kind property manager as Julia and the rest of the Northwood team.

Helene · 9 June 2025

★★★★★ 5/5

Google

Jade at Northwood has been fantastic throughout the sales progression of the property I am purchasing. Her communication has been excellent, and she has kept me updated every step of the way. She has made the whole process much more efficient, and I’ve really appreciated her support.

Jose · 10 April 2026

★★★★★ 5/5

Google

My first contact at Northwood lettings would be Julia who is quick to respond to any problems and even responds when she is on holiday via. Watsap 5 ⭐

Andy · 10 August 2026

★★★★★ 5/5

Google

We met Robbie Jacques shortly before vacating our property, and he was extremely supportive and helpful in all our dealings with him. He was professional, approachable, and made the process much smoother for us. Thank you, Robbie!

GINIKA · 10 June 2026

★★★★★ 5/5

Google

We became aware of Northwood by finding a property in Nottingham that was being rented by them. The entire process of: viewings, the paperwork and checks, the handover of keys, and even the after-service was easy and straightforward. The communication was clear, the process was thorough but simple and well explained. We found Dawn and the team to be knowledgeable, trustworthy and quick to return calls and messages. Due to the above, we have now used Northwood Nottingham for letting out a property for us. They have managed contractors, arranged certification, done an inventory and full condition report. They completely manage the interface with the tenants including collection of the rent, then make a payment into my account with a full statement each month. I’d recommend Northwood Nottingham whether you’re a landlord or a tenant.

Rob · 2 September 2024

★★★★★ 5/5

Google

I don’t generally leave a review for work undertaken but the excellent service delivered by Northwood has, on this occasion, change my mind. Having had a poor experience with my previous Letting Agent in their delivery of a Let Only service, I chose to shop around. My initial hesitation with Northwood, was that they were a national chain and whether they could deliver something locally. From my first engagement, they came across as very professional and knowledgeable. They were able to address my reservations arising from my previous experience and came across as being well informed and flexible even though this was a standard service to them. After advertising the property on the Wednesday, they had secured a suitable tenant by the Friday. Whilst this reflects the current rental market, I feel it is also down to Northwood through their promotion and arrangements. Dawn was the main point of contact at Northwood and she is certainly up-to-date with all legal aspects and landlord obligations as well as knowing the local market. From this engagement, I would have no hesitation in using Northwood again and recommending their lettings service.

Neil · 2 September 2024

★★★★★ 5/5

Google

I have just let my main house out via Northwood Lettings and could not be more pleased and impressed with their service. In a former life I was a reasonably large portfolio landlord with a fairly large portfolio across the Nottingham area and beyond. As such, I have had many years of experience of a number of letting agents in the Nottingham area and to be fair, in the main, they have all performed pretty well over the years and I have been happy. However, I have to say that Northwood and in particular Dawn have been simply exceptional- the level of service that I have received has quite simply been incredible. Excellent comms, very friendly service, competitive fee structures, easy paperwork and organising trades have been particular highlights. My house actually received 4 x full asking price rental offers within the first 7 x days of being marketed by Northwood! To say that I was stunned and impressed would be quite the understatement- my house was at the more expensive end of the market and I had expected that it would take a number of months to secure the right incoming tenant, at the price that was asking. How wrong I was, tenant found, referenced and fully moved in within 4 x weeks!!!! I would whole heartedly recommend Northwood if you are considering renting out your property, you really will not be disappointed. Thank you Dawn and thank you Northwood.

Tim · 3 August 2024

★★★★★ 5/5

Google

Wonderful service from Dawn at Northwood, Nottingham. As an overseas landlord exceptional property management is critical. It’s not easy coordinating in different time zones but she always makes the time to speak at a reasonable hour and has made the process so far seamless! I can tell she cares about both landlord and tenant, ensuring anything that needed dealing with was done. Whether you are letting out or looking to rent, Northwood will take care of you.

Emily · 5 July 2024

★★★★★ 5/5

Google

Used various agencies throughout the years but Northwood have always delivered exceptional service, from start to finish. A big thank you to Elizabeth snd Tia who sorted everything out from arranging viewings to checking in the tenants. I always recommend Northwood to all my friends who have properties to let.

Saleem · 8 July 2025

★★★★★ 5/5

Google

Great people, they helped me get a property quickly and efficiently, they made everything so easy! I want to say a personal thankyou to the gentleman that showed me around the property and did key handover with me, I really appreciate your help in securing the property. I also want to say thankyou to Elizabeth for your communication throughout, it's the most straightforward move I've had. Thanks again Northwood!

Alicia · 30 May 2025

★★★★★ 5/5

Google

Really impressed with all the staff at Northwood, especially with Jade and Alison, it’s been really great working with you guys as a contractor, Thanks again!

Jessie · 10 June 2026

★★★★★ 5/5

Google

We've rented our property out with Northwood for many years, such a peace of mind, we don't have to do any thing, there so kind and helpful, thank you guys.

Rachel · 10 May 2026

★★★★★ 5/5

Google

Without doubt Rita in accounts is the Northwood star! Tenants are in property to supplement income and Rita looks after us!

Geoffrey · 10 July 2026

★★★★★ 5/5

Google

The process for getting a place was really smooth and thanks to Mr Oliver smith for being there to help and support us. Much appreciated

Naveed · 10 June 2026

★★★★★ 5/5

Google

Really grateful to have viewed a property today with Elizabeth Bourn. We loved the house, and she was so friendly and knowledgeable and answered all of our (millions of) questions. We have viewed a lot of houses with a lot of different processes recently, and this has been the most friendly, smooth and accommodating by a long stretch. Thanks so much :)

Stacie · 11 July 2025

★★★★★ 5/5

Google

I rent a property which is managed by Northwood. Recently I have had an issue with damp in the living room. This came at a stressful time for me as I was also due to have surgery. Elizabeth Bourn at Northwood was understanding and also a good link to the owner. Both the damp and surgical issues are now successfully resolved.

Mo · 12 July 2025

★★★★★ 5/5

Google

Just moved out of a property managed by Northwood. From start to finish the handling was done by Robbie and he was amazing. Any issues I had were dealt with quickly and professionally. Would highly recommend 👍🏻

Claire · 8 October 2026

★★★★★ 5/5

Google

Always a positive experience with Donna, professional, responsive and always willing to help. Always a pleasure 😊 …

Lorna · 10 July 2026

★★★★★ 5/5

Google

This review is to express my sincere gratitude and appreciation for the outstanding service I have received since transferring my property to Northwood Management Agency. My previous experience with another letting agent in Nottingham was less than satisfactory, leading to a myriad of issues that significantly impacted both the condition of my property and the satisfaction of my tenant. With my previous management letting company my tenant logged calls that went unnoticed by the agent, leading to the deterioration of my property and an unhappy tenant. This situation persisted for a year. Fortunately, I was recommended to Northwood Management Agency, and from the very first contact, I experienced a level of professionalism that instilled confidence in their ability to manage my property effectively. Upon initiating the transfer process, Northwood promptly responded to my inquiries and efficiently carried out the necessary procedures. The turnaround time from my initial contact to property inspection was impressively quick. Within a week, Northwood not only inspected the property but also resolved all the outstanding issues that had been neglected by my previous management agent for an entire year. The professionalism and dedication demonstrated by Northwood Management Agency are truly commendable. Their swift action and attention to detail have not only restored my property but also fostered a positive and trusting relationship with my tenant. The contrast between Northwood and my previous letting agent is stark, and I am grateful to have found a management agent that prioritizes excellence in service. I wholeheartedly recommend Northwood Management Agency to anyone seeking a reliable and professional management agent for their property. Thank you for your exceptional service Northwood Management Agency and I look forward to a continued positive partnership.

Wayne · 1 January 2024

★★★★★ 5/5

Google

I recently purchased a property through Northwood Estate Agents, Nottingham and I must say that their service was nothing short of exemplary. From the moment I began my property search, the Northwood team was incredibly helpful, attentive, and professional. I interacted with Lucy, Heidi and Kofi during the process and the communication from the team was outstanding. They were always prompt in responding to my queries and kept me informed at every stage of the process. I appreciated their commitment to customer satisfaction. The agents went above and beyond to ensure that I was happy with my purchase and even offered post-sale support.

Victor · 1 January 2024

★★★★★ 5/5

Google

I had a house inspection done by the lovely Alison blundell yesterday. Very friendly, great with my pets and made me feel at ease 😊 …

Joanne · 10 May 2026

★★★★★ 5/5

Google

I think Northwood Estates Agent are really good regards to those that I have been with, the staffs are really good to approach and equally friendly, they are fantastic.

Joseph · 10 April 2026