Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleJade was ever so helpful with my valuation and selling my house. She helped me all the way through sheβs actually been amazing. I would definitely recommend.
T Β· 10 May 2026
Agent replied Β· 10 October 2026
Thank you for your lovely review. We're delighted to hear that Jade was able to support you throughout your valuation and house sale. She'll be thrilled to know that her guidance and dedication made such a positive difference to your experience. We truly appreciate your recommendation and wish you all the best for the future. Best wishes, Northwood - Sales
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5/5
GoogleI rented a property with Northwood Nottingham for a few years and they were always professional and prompt with any issues. Dawn in particular has always made sure everything's run very smoothly and has always been on hand. We have since gone on to purchase the property and the whole team at Northwood have made the process as smooth as possible.
James Β· 24 June 2025
Agent replied Β· 26 June 2025
Dear James, Thank you for your glowing review! We're thrilled to hear about your positive experience with Northwood Nottingham. It's been a pleasure ensuring your rental period was seamless and assisting with your property purchase. We're proud to have Dawn and our dedicated team who are always ready to help. We look forward to continuing our relationship and wish you all the best in your new home. Best wishes - Northwood - Lettings
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5/5
GoogleJade was absolutely fantastic from start to finish. Thanks for helping me find my forever home. Super grateful π₯° β¦
Amy Β· 10 June 2026
Agent replied Β· 10 October 2026
Thank you so much for your lovely review! We're happy to hear that Jade made your home-buying journey such a positive experience. Helping you find your forever home is exactly what we strive for, and we couldn't be happier for you. Best wishes, Northwood - Sales
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5/5
GoogleBest Letting agent ever met. Move-in was super easy. Procedures was very simple. Complients are addressed and given solutions provided fast. Letting agent Julia was very helpful in addressing issues and providing solutions.
Soumya Β· 9 October 2026
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5/5
GoogleExcellent prompt service from Rita Hardy at Northwood Nottingham
Dilip Β· 10 August 2026
Agent replied Β· 10 October 2026
Thank you for your kind review! We're delighted to hear you received excellent and prompt service from Rita. Kind regards, Northwood Accounts
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5/5
Googlei had an excellent experience with my move in and also my lettings negotiator,
Oliver smith was incredibly helpful throughout the entire process of finding my new home. His communication was excellent; he kept me updated every step of the way and was always quick to respond to any questions I had. my move-in was exceptionally smooth and completely stress-free.
Nwaka Β· 10 July 2026
Agent replied Β· 10 October 2026
Thank you for your fantastic review! We're delighted to hear you had such a smooth and stress-free move-in. It's wonderful to know Oliver provided excellent communication and support throughout the process. We hope you enjoy your new home! Kind regards, Northwood Lettings
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5/5
GoogleJade was really helpful for my viewing
Jordan Β· 10 August 2026
Agent replied Β· 10 October 2026
Thank you for your lovely review! We're so pleased to hear Jade was helpful during your viewing. We appreciate your feedback and hope to assist you again in the future! Kind regards, Northwood Lettings
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5/5
GoogleJade was very professional throughout my sale I would highly recommend
Permjeet Β· 10 July 2026
Agent replied Β· 10 October 2026
Thank you for your wonderful review! We're delighted to hear Jade provided such a professional service throughout your sale. We really appreciate your recommendation and wish you all the best for the future. Best wishes, Northwood Sales
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5/5
GoogleWonderful experience with Northwood team especially Dawn and Heidi
Made getting the property quite easy and accomodated our demand to view more than once without any fuss
Very clear communication and always prompt in getting back to any query
Would definitely recommend to anyone who needs either a rental or a home to buy
Ali Β· 27 June 2025
Agent replied Β· 28 June 2025
Dear Ali Afzal, Thank you so much for your kind words and for recognizing Dawn and Heidi's efforts. We're thrilled to have made your property experience smooth and enjoyable. Your recommendation is greatly appreciated, and we look forward to assisting you or your friends in the future. Warm regards - Northwood
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5/5
GoogleHad the absolute pleasure of dealing with Dawn at the Masfield Rd branch. Dawn was professional, responsive and a genuine person. Northwood are luck to her!
Thank you Dawn for your professionalism and all that you have done for us. 7 Stars !
Collaboration Β· 8 October 2025
Agent replied Β· 17 October 2025
We're thrilled to receive such glowing feedback about Dawn at our branch! It's fantastic to hear that her professionalism and responsiveness left a lasting impression on you. We pride ourselves on having genuine and dedicated team members like Dawn, and we feel fortunate to have her on board. Kind regards - Northwood Lettings
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5/5
GoogleIβve been into the office today . Robbie is extremely helpful and professional.
Sarah Β· 10 June 2026
Agent replied Β· 10 October 2026
Thank you for your review. We're delighted to hear that Robbie was helpful and professional during your visit to the office. Kind regards, Northwood - Lettings
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5/5
GoogleWe have been working with Robbie and Julia for a decent amount of time now and all I can say is they are friendly, professional, proficient and understanding. They go above and beyond always and nothing is ever too much trouble. If I could give more stars, I absolutely would. Thanks guys! - RA Hausworks Ltd
Hausworks Β· 10 July 2026
Agent replied Β· 10 October 2026
Thank you so much for your amazing review! We're delighted to hear Robbie and Julia have consistently provided friendly, professional, and reliable service. Your kind words mean a great deal to the team, and we truly appreciate your continued support. Kind regards, Northwood Lettings
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5/5
GoogleJade was very professional and helpful, guided me through bringing my property to management, highly reccomended
R Β· 10 May 2026
Agent replied Β· 10 October 2026
Thank you for your kind review. We're delighted to hear that Jade was professional, helpful, and able to guide you smoothly through the process of bringing your property under management. Kind regards, Northwood - Lettings
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5/5
GoogleThanks so much Oliv, you are the best and I appreciate.
Ene Β· 10 June 2026
Agent replied Β· 10 October 2026
Thank you for your kind words! We're so pleased to hear that Oliver was able to help and make a positive difference. Kind regards, Northwood - Lettings
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5/5
GoogleI have been a tenant of Frank Key for a number of years and with Northwood as their agent, Elizabeth Bourn has been fantastic and very helpful to me as I moved to a newly renovated house, professional and courteous agent.
Lurply Β· 15 August 2025
Agent replied Β· 8 October 2025
Thank you for your kind words and for being a long-term tenant. We're so pleased to hear Elizabeth Bourn was helpful and professional during your move. We'll be sure to pass on your feedback! Kind regards, Northwood Lettings
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5/5
GoogleHad my tenancy inspection today.
Julia was lovely, she took her time to go through the house, it didn't feel rushed & it really was lovely to meet her. She followed up with an email which was a really nice touch. Thank you.
Sarah Β· 15 July 2025
Agent replied Β· 16 July 2025
Dear Sarah, We truly appreciate your glowing feedback and are delighted to hear about your positive experience with Julia. Our team is committed to thorough, friendly service, and we're thrilled it shone through during your inspection. Thank you for choosing us, and we look forward to continuing our relationship. Kind regards, Northwood - Lettings
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1/5
GoogleVery nice and accommodating ..until you start cleaning and see the wall crumbling,paper falling off,gaps in the walls,polystyrene used as wood
No gas,no hot water,windows broken and dont open,so many spiders from the gaps behind the shelves
I wasnt told anything about the gas not working, or how it works
Northwood agents will almost beg for 5 star reviews but give 1 star treatment
Make sure you do a deep look ,wish I did
Oh land lady hasn't and doesn't maintain the property, 5 out of 5 tenants say this
After 2 days I am trying to move
Blu Β· 10 July 2026
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5/5
GoogleA huge shoutout to Robbie Jacques for ensuring a stress free end of tenancy for me. The service was efficient, considerate and friendly. Really appreciate all the support.
Khadija Β· 28 November 2025
Agent replied Β· 29 November 2025
Dear Khadija, Thank you so much for your wonderful review! We're thrilled to hear that Robbie provided you with a stress-free end of tenancy experience. Your appreciation means a lot to us, and weβre committed to delivering excellent β¦ More
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5/5
GoogleOliver was very helpful with us finding our first home!
Kyron Β· 10 April 2026
Agent replied Β· 10 October 2026
Thank you for your lovely feedback! Weβre so pleased to hear that Oliver was able to help you find your first home, such an exciting milestone.
Weβll be sure to pass on your kind words to him. Wishing you all the very best as you settle in, and if you ever need anything in the future, weβre always here to help. Kind regards, Northwood - Lettings
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1/5
GoogleRang yesterday and a woman answered my query in a very rude and unprofessional manner. We were complaining about the door for months now instead of handling the situation in a professional manner she even said to just continue to use the main door until its completely broken.So we will wait until we cannot get inside the house?
We been complaining it since february until now cant be fixed no updates unless you will call them multiple times.
Since february we need to ring them every week for follow up. It is a safety issue to us, there are nights that someone try to open it and it only my wife and 2 kids are in the house it gives my family anxiety. Also, its getting harder to get inside the house. Having vulnerable people at home should have been taken into account
This agency deserves to be reported to actually handle their clients seriously and with respect.
Prince Β· 10 June 2026
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4/5
GoogleRobbie Jacques has been very proffessional and helpful I would have given him 5 star but we are still to find a tennant to rent my home.
Wayne Β· 17 October 2025
Agent replied Β· 18 October 2025
Dear Wayne, Thank you for your kind words about Robbie's professionalism and assistance. We are committed to finding the perfect tenant for your home and are confident a five-star outcome is on the horizon. Warm regards - Northwood Lettings
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5/5
GoogleI have been with Northwood Nottingham estate agents around 4years, the staff was excellent especially sarah, Julia ,Dan and the other staff as well, whenever I need help regarding any maintenance they were on their heels and responded at β¦ More
Zainab Β· 17 May 2025
Agent replied Β· 17 May 2025
Dear Zainab Khatoon, thank you so much for your kind words regarding our team here at Northwood Lettings, you have been a great tenant. We all wish you all the best in your new venture with your own home, huge congratulations from the team - Northwood Lettings
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5/5
GoogleI had a very pleasant experience with the agency, in less than 24 hours I had the radiator replaced. Thank you Tia Davies-King for your promptness and professionalism.
Goldic Β· 24 September 2025
Agent replied Β· 17 October 2025
Thank you so much for your kind review! We're glad to hear that Tia was able to assist you effectively with your query about the repairs. Ensuring our tenants feel supported is very important to us. Kind regards - Northwood Lettings
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5/5
GoogleFirst time using Northwood Nottingham having been disappointed with previous agent.
Found Dawn and the team professional and efficient finding us a new tenant that's right for our property within a few days of marketing. We feel we can have confidence that both our property and our new tenant will be looked after to the high standard we look for from an agent. So far we have felt highly valued as client and anticipate that will continue.
Nigel Β· 27 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.