5/5
Xavier and team were very patient with my requests and tried their best to explain every decision. Thanks for being with me every step of the journey!
Agent replied · 2 August 2026
Many thanks for leaving such wonderful feedback.

Trusted Agent profile
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★★★★★
444 reviews across 2 platforms
29 Bridgford Road, West Bridgford, Nottingham, NG2 6AU
Move & Save's Nottingham office at 29 Bridgford Road is rated 4.8 out of 5 across 444 reviews on two platforms, including 251 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Not normally one for leaving comments, but in this case it's wholeheartedly deserved. I have dealt with Tracy twice now over 13 years and both times the ...Read all 139 from sellers
Spoke to Tracey..she is very professional and helpful and unlike a lot of estate agents follows up with calls does her homework and is a pleasure to speak to! I ...Read all 14 from buyers
Professional, Thorough and Enthusiastic, both Tracy and Tina provided an excellent service and managed to secure a purchaser for our property inside 2 weeks of ...Read all 2 from landlords
Your Local Independent Online Estate Agency Move & Save have played a huge part in assisting over 10,000 property owners sell their homes over the past 15 years. We are one of the UK’s very first no-commission estate agencies and have saved our customers more than £30m off the High Street commissions. We provide a local friendly service along with an excellent marketing package on Rightmove, conveyancing services, energy performance certificates and help to find you the right mortgage.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
Xavier and team were very patient with my requests and tried their best to explain every decision. Thanks for being with me every step of the journey!
Many thanks for leaving such wonderful feedback.
5/5
We have been with DDM since 2004. We have received excellent service and continue too. Payment is paid promptly and email are also answered and dealt with effectively. I would highly recommend DDM. Thank you for all your support.
Thank you for the continued business Jeremy, we appreciate you and the kind review.
5/5
I want to recommend Charlie Jeffery, one of the best sales men i got to know. Very response, very helpful and careful to details. Highly recommend!!
Many thanks for your five star review.
5/5
As tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company
Thanks Adam for choosing us and leaving such kind words!
5/5
Great team at Royton and Shaw. Jade, Michaela and Oliver were all extremely helpful and responded quickly to queries. The purchase of my property went swiftly and smoothly with their help.
Thanks Rebecca! We are pleased that you have found your experience with us helpful, all the best.
5/5
Excellent service, my thanks to Paul and team for their expertise, my property sold within three months. Thoroughly recommend, thank you
Good morning, Thank you for your feedback. We’re delighted that Paul and the team achieved excellent results and were able to sell your property so quickly. We’ll be sure to share your comments with them. Kind regards, Balgores, South Woodham
5/5
Would 100% recommend Mannings, we’ve been tenants in our property for almost 6 years and never had an issue. The rare problems that have occurred have been dealt with professionally and quickly with fantastic communication.
Thanks Becca, wishing you the best!😊 …
5/5
Ayesha has been very helpful and responsive throughout the renting process. Been dealing with agents for years this experience is definitely the best. Thank you very much for property search and efficient on all papers work.
Thank you for your fantastic feedback about Ayesha. We're thrilled to hear that your experience with her has been the best you've had with agents over the years. It's great to know that Ayesha was not only helpful and responsive throughout the renting process, but also efficient with the paperwork and property search. We pride ourselves on providing top-notch service, and it's rewarding to hear that Ayesha has exemplified this. Your appreciation means a lot to us, and we're glad we could make your renting experience outstanding. Should you need any further assistance, please don't hesitate to reach out.
5/5
Adam and Helena is the best staff I have seen, they are very kind and help me to get my key for the apartment as soon as possible. Very glad to have them as my agent.
Dear Zeyu, We're pleased to hear about your positive experience with Adam and Helena. Their kindness and efficiency in helping you get your apartment key quickly are commendable. We appreciate you taking the time to recognize their excellent service. We'll make sure to pass along your compliments to Adam, Helena, and our management team. Thank you, JLL
5/5
Our experience with this estate agent was mixed. At the start of our tenancy, communication was poor, we were left without heating for nearly two months and had to constantly chase for updates, which was frustrating. However, towards the end of our tenancy, Roopa completely turned things around. Her communication, professionalism, and understanding have been exceptional. She’s been a pleasure to deal with and made the moving-out process much smoother.
Dear Anisha, Thank you for your honest feedback. We sincerely apologize for the initial setbacks you experienced. It's encouraging to hear that Roopa's efforts have positively impacted your journey with us. We've taken your comments to heart and are committed to ensuring an improved service from the outset. Your satisfaction is paramount, and we're delighted that the resolution met your expectations. Best Kind Regards Winkworth Weybridge Team
5/5
Paul and Marie were exceptional throughout our move from start to finish. Always keeping us informed and answering any query on what turned out to be quite a complex chain. Amazing service.
Good Morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and we're honoured that you'd recommend our services to others. Kind Regards, Balgores
5/5
Charlie was incredibly helpful throughout the entire process - always responsive, transparent, and proactive. He made everything run smoothly from start to finish, which really took the stress out of the experience.
5/5
Xavier was excellent in our flat hunt! Got us in for a viewing and pushed paperwork through for a very quick turnaround. Very friendly and always happy to help, couldn’t recommend more!
5/5
Highly recommended. Not only did I receive an excellent service whilst I was going through the process of purchasing a new property but even after the purchase had gone through any questions or queries I had with my purchase was dealt with extremely quick. Thank you for all your help throughout.
Thank you, Brian, for your wonderful review! We're thrilled to hear that you had an excellent experience with DDM Residential during your property purchase and that we could assist you promptly with your inquiries afterward. Your satisfaction is our top priority, and we appreciate your recommendation. If you need any further assistance in the future, please don't hesitate to reach out!
5/5
Xav Hastings was very helpful and responsive
Thank you for your five star review.
5/5
Lily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.
Thank you for the positive review!
1/5
I am extremely disappointed with JLL's service. We vacated our premises in January 2024, provided all necessary bills and proof of payment, yet they are still holding our deposit. They keep making excuses about the utility provider, which is unacceptable. Moreover, Paige Waller didn't inform us that she was no longer managing our flat and failed to introduce us to the new property manager, Ashley Prowse, who had no background knowledge or context on our situation. This lack of communication and professionalism is frustrating and unacceptable. Avoid JLL if you want a hassle-free rental experience.
Dear Autone, I am really disappointed to read your comments here and I am keen to review what went wrong on this occasion. If you could please get in touch on Jo.Ferreira@JLL.com to discuss this further. Thank you, JLL
1/5
Extremely shocking experience after renting for almost 3years with these guys. Our deposit has been wrongly kept on hold for more than 4 months now. 1st they tried to wrongly charge us for damages which were pre-existing when we moved in. Thankfully we had all evidence and they had to remove those charges. But now they have wrongfully kept our deposit on hold with no proper context. Good luck to anyone choosing these guys , u will for sure suffer when it comes to getting deposits back.
Hi there, we are sorry to read your comments here. After checking our records we can see that above mentioned issues have been looked at and if you need any further assistance please do not hesitate to get in touch on Paige.Waller@jll.com. Thank you, JLL
3/5
Another year as I am satisfied with the renting team so I rent with JLL again but nightmare comes the property manager still drive me mad, she only replied to the emails she wants to reply and ignore the questions she doesn’t wants to reply. I feel super hard to communicate with her and also as I just want she kind to me although I am not think she is good for her job every single time she ask 5 stars trustpilot I did for her. But she still not doing her jobs well. Sometimes send wrong emails and never remember my name and I still have not got my deposit yet. I really need change a new property manager as I already try to stand her for a year but nothing changed and I don’t think she can change please do help us to change a property manger I change my star because of the help with Joanna Ludlow, she is so kind and helpful. now everything solved! But I still feel not pleasant with the communication with the property manager, she did not help and avoid any help way. in the letting process everything is fine and I am happy to pay the deposit and first month's rent. And the person who contact me is also kind. But when I moved in everything is different. I am not sure why JLL has a property team but do nothing, if they have one and let us to use it, they need help! I told the property manager I am not expect the last tenant's belongs in the flat, and wish she can contact the last tenant or the landlord to take them away, but she said I have not write this in my tenancy agreement but I signed it in march and the last tenant check out in May, how can I know she will leave her stuff in the flat? this really not make sense. and the last tenant's things even broken and I give up said if you do not wish to dispose it you still can let someone to repair it, she still ignore the it and said I need keep it! And the clean of washing machine is not present which also indicate in the inventory check, but she do not bother to let the cleaner come again to clean the washing machine instead she said I can stay it not nice as it was when I move out?? this attitude made me so annoying! Every single conversation is useless, and she is still my property manager during my stay I am not sure if she can help other problem during my stay. Although I am happy the problems have been solved by other people I still feel the conversation with the property manger is not great! The other year I changed the property manger and the new one is kind so I changed the star to 3
Dear Xiaoyang, We are sorry to read your comments here and I would like to help you to solve this issue. Could you please get in touch on Joana.Ferreira@eu.jll.com so we can discuss this further? Thank you, Joana Ferreira JLL Property Management Team Leader
5/5
⭐️⭐️⭐️⭐️⭐️ When I first met Adam, I said to him: "Please show me where I want to live." And he did exactly that. Thanks to both Adam and Helena, what could’ve been a stressful search turned into a smooth, uplifting journey. They didn’t just help me find a flat, they helped me manifest my dream home. Their approach was genuine, attentive, and professional from start to finish. Adam truly listened and somehow knew what would align not just with my needs, but with my energy and vision. Helena supported the process with warmth and efficiency, making everything feel easy and clear. I’m now living in a space that feels like a new beginning, and I’m grateful beyond words. If you're looking not just for a property, but for the right place to call home, this is the team you want by your side. Veni
Dear Veni, this is lovely feedback to receive. Thank you so much for taking the time to leave such a detailed review. I will ensure this is fed back.
5/5
Alex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !
Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.
5/5
We had a fantastic experience with Kate while buying our first home. She was professional, supportive, and always available to answer our questions, making the whole process much smoother. Thank you, Kate, for helping us secure our first house, we truly appreciate all your hard work. Highly recommend!
Thank you, Karolina! We're thrilled to hear that you had a fantastic experience with Kate at DDM Residential. It's wonderful to know that her professionalism and support made your first home buying journey smoother. We appreciate your recommendation and wish you all the best in your new home!
5/5
Michaela made selling my house amazingly stress free. She updated me as often as she could and was incredibly helpful.
5/5
Steph and Xavier were very helpful for me to look for the flat and move in smoothly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Move & Save's Nottingham office has 444 reviews across two platforms: 251 on Google, 193 on View Agents.
Move & Save Nottingham is rated 4.8 out of 5 across all 444 reviews, and 4.7 out of 5 on Google from 251 reviews.
139 reviews from sellers, rated 5.0 out of 5 on average. For example, PAUL wrote: "Not normally one for leaving comments, but in this case it's wholeheartedly deserved. I have dealt with Tracy twice now over 13 years and both times the ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, Nathan wrote: "Spoke to Tracey..she is very professional and helpful and unlike a lot of estate agents follows up with calls does her homework and is a pleasure to speak to! I ..."
Move & Save Nottingham, 29 Bridgford Road, West Bridgford, Nottingham, NG2 6AU.