Move & Save reviews

★★★★★ 5/5

Google

Exceptional service and an overall great experience renting my apartment through JLL. Charlie was extremely helpful, kind and professional from day one. He made the whole process feel smooth and reassuring, with clear communication, quick responses and genuine care throughout. He was always happy to answer my questions and went above and beyond to make sure everything was handled properly. Joanna was also very helpful and supportive with everything leading up to the move, making sure the final steps were clear and well organised. I’m very grateful to Charlie, Joanna, and the JLL team for their hard work and dedication. Thank you for helping me find my new home!

Ishta · 12 July 2026

★★★★★ 5/5

Google

I had a brilliant experience renting my apartment through JLL. Siobhan was fantastic from the start, she arranged a viewing at short notice, was easy to talk to, and took the time to clearly walk me through the apartment and explain all the next steps. Her responsiveness and professionalism made the whole process feel effortless from the very beginning. Joanna then took over seamlessly, handling all the paperwork, payment confirmations and everything required right up until I moved in. She was attentive, efficient, and always on hand whenever I had a question, which made the final steps smooth and organised. Really grateful to both Siobhan and Joanna for all their work and support throughout. Couldn’t be happier with the service

George · 2 July 2026

★★★★★ 5/5

Google

We would like to say a huge thank you to Emmy, Michaela, Amber, and Naomi for all their hard work and support throughout the purchase of our first home. Buying a house can be a stressful process, but the team was there for us every step of the way. The entire journey took around three months, and throughout that time they were always professional, responsive, friendly, and willing to help with any questions we had. What really stood out was the personal touch and care they showed. We were also incredibly grateful for the lovely welcome package of sweets and the helpful vouchers and discounts for setting up our new home. It was such a thoughtful gesture and made moving into our first house even more special. We couldn’t have asked for a better experience and would highly recommend the team to anyone looking to buy or sell a property. Thank you again, Emmy, Michaela, Amber, Catherine and Naomi, for helping make our dream of owning our first home a reality! ⭐⭐⭐⭐⭐

Hossein · 23 June 2026

★★★★★ 5/5

Google

I recently moved into a property listed by JLL, my second in a row, and once again an absolutely flawless experience from start to finish. The viewing, referencing, and agreement process were all handled seamlessly, and I wouldn't hesitate to recommend JLL to anyone looking for their next home. A special mention to Adam Garson and Helena Borgese, who were fantastic throughout. Their quick turnaround on the listing and genuine support at every step made what can be a stressful process feel effortless. Couldn't have asked for a better team to help me find my new home.

Yashwant · 20 June 2026

★★★★★ 5/5

Google

I would like to thank Kate Jeffrey and all at DDM for the marketing and sale of my property. The sales literature was produced to a high standard and the team were always available to discuss status when needed. The accompanied viewings made the process smooth for me. Kate was totally on the ball at all times and demonstrated her great experience, judgement and proactivity when needed and never losing enthusiasm. Thank you again Kate and DDM for your great work.

Darryl · 5 May 2026

★★★★★ 5/5

Google

Kate at DDM Barton dealt with the sale of my late Mother's house. It was a very emotional time as it was the house I was born in and grew up in so had some fantastic memories. Kate was professional, sympathetic and above all kind and caring. She made what was an incredibly difficult time, much much easier. I cannot recommend Kate enough. A lovely lady who really cares and is thoughtful and considerate. Would not hesitate to use her services again.

Hazel · 5 May 2026

★★★★★ 5/5

Google

We have been customers of DDM Scunthorpe for over 20 years. I have been dealing with Chloe for many years. She is an absolute delight to work with. Chloe always responds promptly to my emails and answers all my questions, some of which I have most likely asked before. Her replies are always very professional. We are extremely happy with the service we received. Many thanks Jez

Jeremy · 5 July 2026

★★★★★ 5/5

Google

I cannot recommend Danny Greenland highly enough. From the very first viewing of our London apartment all the way through to completion, Danny was the driving force that made this move happen. Buying property in London can be an incredibly stressful process, but Danny handled every hurdle with total expertise. What impressed us most was: • Proactive Momentum: Without his continued persistence and "push" behind the scenes, I am certain we would still be waiting to move. He kept the momentum alive when things risked stalling. • Expert Navigation: He dealt with the solicitors expertly, bridging the gap between all parties and ensuring communication never broke down. • Balanced Integrity: It’s rare to find an agent who truly has the interests of both the sellers and the buyers at heart. He acted with total fairness, ensuring a smooth transition for everyone involved. If you want an agent who is genuinely committed to getting the deal over the line, Danny is your man. Thanks again, Danny!

Terence · 4 February 2026

★★★★★ 5/5

Google

It has been a pleasant experience with JLL who helped me to find an accommodation that suits my requirement. Ayesha was patient in answering all my queries. Indra then took over and along with Ayesha helping in every step of the verification process. The keys got handed over exactly at the same time mentioned in the email. Paige then helped in guiding completing all the required registrations. I am well settled now and thanks JLL team.

Sriram · 4 March 2026

★★★★★ 5/5

Google

Rico and Indra were a pleasure to work with! I recently moved to the UK and am also self-employed. After not having the best experience with other agents, Rico made the whole process super easy. Sorted out a professional guarantor for me and got everything finalised in a couple of days. Highly recommend working with them for your next lease!

Yash · 29 June 2026

★★★★★ 4/5

Google

As a returning client of JLL, we are very satisfied with the fast and professional service provided by the letting, property management, and customer service teams, even during this transition period. Special thanks to Lauren, Paige, and Chris (who speaks Cantonese), whose support has further enhanced our overall experience. We look forward to the team maintaining this high standard of service.

Celine · 13 June 2026

★★★★★ 5/5

Google

I recently sold my late mum’s property through this estate agency, and from the very first call the team were exceptionally friendly, supportive, and helpful. Although everyone I dealt with was professional and welcoming, Kate was my main point of contact and she was absolutely outstanding throughout the entire process. Given the sensitive nature of the sale, Kate handled everything with genuine care and understanding. She kept me fully informed at every stage, always taking the time to explain anything I didn’t understand and guiding me through each step with patience and clarity. Phone calls were always returned promptly, and I never once felt left in the dark. The sale has now completed, marking the end of a very emotional chapter for me. I don’t think Kate realises just how reassuring and supportive she has been during such a difficult time, and I’m truly grateful for the compassion and professionalism she showed. A huge thank you to the whole team for their help, and an extra special thank you to Kate for going above and beyond. I couldn’t have asked for better service.

Ljjenking · 5 December 2025

★★★★★ 5/5

Google

I had a brilliant experience working with JLL while finding my new flat. Charlie was exceptional from day one, professional, easy to talk to, and genuinely committed to helping us secure a place that suited our needs. His communication was clear and consistent which made the whole process feel straightforward and stress-free. Joanna has also been incredibly helpful with everything leading up to the move. She has been attentive, efficient, and always quick to assist whenever we had questions. Her support really made the final steps smooth and organised. Really grateful to both Charlie and Joanna for their hard work and dedication. Couldn't be happier with the service !

Pyush · 2 December 2025

★★★★★ 5/5

Google

Had the best experience so far with JLL. Charlie has helped me find my dream flat. He is so kind and had a genuine interest to make sure me and my partner found what we needed. Truly a star and a gem of a person! He has made everything easy and smooth sailing for us and we deeply appreciate all his efforts and actions. Thank you Charlie!! Also Joanna has been very helpful with the whole moving in process as well. Super friendly, quick to reply and sweet. Great team!!

Sunehri · 2 December 2025

★★★★★ 5/5

Google

Have worked with Roopa and her team for a while now and have never known any company to be so dedicated to providing a quality service. They always go above and beyond and are always available to deal with any issues or queries no matter how big or small they are. If you are looking for a professional, quality and dedicated team to manage your property needs then this is the company you need to go to.

Property · 26 November 2025

★★★★★ 5/5

Google

I bought a house through DDM and had a very positive experience I mainly dealt with Anya but Kate was very supportive too. Queries were dealt with promptly and efficiently and this made the process easier. I was very happy with the service I received and would highly recommend DDM in Barton

Karen · 5 June 2026

★★★★★ 5/5

Google

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, spanning the last six months. Unfortunately, our tenant failed to pay rent, which led us to instruct solicitors to resolve the matter. Although the tenant has now vacated the property, they left the house in a truly appalling condition, one which was deeply distressing to deal with. Throughout this entire ordeal, our property management agent, Nicky Scales, has been nothing short of wonderful. Navigating the complexities of property law and tenant disputes can be overwhelming, but Nicky’s guidance made all the difference. She was always professional, patient, and exceptionally kind, gently leading us through every step and ensuring we felt supported and understood. Nicky’s expertise and dedication have been invaluable. She handled each challenge with remarkable composure and empathy, providing clear advice and reassurance when we needed it most. Her communication was prompt and thorough, making a daunting process far more manageable. We are truly grateful for her hard work and unwavering commitment to us. We wholeheartedly recommend Nicky Scales to anyone seeking a trustworthy and compassionate property management agent. Her professionalism and genuine care set her apart, and we feel very fortunate to have had her in our corner during such a difficult time.

Maralyn · 8 October 2025

★★★★★ 5/5

Google

Charlie at JLL provided outstanding support throughout the process. He was approachable, responsive, and always willing to explain things clearly, which made a big difference. His professionalism and expertise gave me confidence from start to finish. Everything was handled efficiently, and I always felt well informed and supported. A genuinely positive experience, and I would not hesitate to work with Charlie again or recommend him to others.

Ahmad · 2 February 2026

★★★★★ 5/5

Google

We cannot thank Marie, Paul, and Clare enough for their incredible support throughout our selling journey. From the very beginning, they went above and beyond, showing potential buyers around our home, saving us the time and stress of arranging viewings ourselves. Their clear and proactive communication meant we were always kept in the loop with regular updates, and any questions or concerns were answered quickly and thoroughly. What really stood out was how seamless they made the entire process. From the first valuation to the final completion, everything was handled with the utmost professionalism and care. They ensured that any potential hurdles were managed efficiently, keeping things moving without unnecessary delays. The whole team’s dedication and attention to detail gave us complete peace of mind, and we genuinely couldn’t recommend them highly enough to anyone looking to sell their home.

Joanne · 25 September 2025

★★★★★ 5/5

Google

Adam has been absolutely amazing throughout the entire renting process. From start to finish, he’s been incredibly responsive, professional, and supportive. We had several unexpected issues come up that made the process quite stressful, but Adam was always there to help. He was always quick to respond and proactive in finding solutions. His communication and dedication really made all the difference. Couldn’t have asked for a better agent. Highly recommend working with him!

Meili · 4 November 2025

★★★★★ 5/5

Google

Adam Garson and Helena Borgese were very helpful with finding and helping me move in to my new flat. Adam was very friendly, showed me around the flat and all around the building even though I showed up a bit late to the viewing, he was …

Ali · 6 June 2026

★★★★★ 5/5

Google

Working with Charlie was such a big help. He managed to help us secure a property that seemed like it was going to fall through, but he reassured us that nevertheless he would find a way to solve it and he did!

Elaina · 5 July 2026

★★★★★ 5/5

Google

Xav Hastings is patient and supportive in getting everything sorted, and we appreciate his help in ensuring the check-in went through smoothly. I had a tight timeline around my check-in, and although there was some initial confusion, everything was ultimately handled and resolved in time. Communication was professional throughout, and the process was completed as agreed. Thanks Xav.

Yogurt · 2 March 2026

★★★★★ 5/5

Google

Rico provided nothing short of amazing service. From the start, he was attentive to our needs, patient, and quickly understood the kind of properties we were looking for. Just two days before we were due to move, the place we thought was secured fell through. Rico went above and beyond to quickly find us another great place, turning what could have been a nightmare move into a smooth experience. We’re so grateful, thank you, Rico!

Mayo · 4 September 2025