14 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents BuyerHighly recommend!!!
Spoke to Tracey..she is very professional and helpful and unlike a lot of estate agents follows up with calls does her homework and is a pleasure to speak to! I would highly recommend using her services..she worked through the easter holiday helping me with a potential house and was always happy to look into anything I had queried! She's very knowledgeable and helpful!
Nathan · 6 April 2021
Agent replied · 8 April 2021
Thankyou for your kind words Nathan.
★★★★★ 5/5
View Agents BuyerTracey Office Manager
We would just like to thank Tracey from Move & Save on how professional she has been from day one! We have not bought many properties but she has made everything so clear on both sides. Having a personal contact with Tracey (we spoke after 8pm the other night) she clearly is not in the office but on her own time, gave us a call to advise on what we needed to next! After selling our property in May and now we are mid September you can imagine everyone is getting a bit anxious and frustrated. Tracey has been in the ball from day one. When the CEO of Move & Save gives recommendations and bonuses, please make sure you recognise this lady!!
Jane · 13 September 2022
★★★★★ 5/5
View Agents Buyer5 Star service
Having never dealt with move and Save I was blown away by the exceptional service. Tracy was so informative and professional, nothing was too much trouble on a Sunday aswell at anytime. I will be recommending these guys to everyone a real 5 star service.
Alan · 10 January 2022
Agent replied · 12 January 2022
Thank you so much Alan for your kind words.
★★★★★ 5/5
View Agents BuyerOutstanding!
I am a young first time buyer, who has no experience in this field. When I went to view the house I’ve purchased, the vendor could not speak any more highly of the service she has had from Move and Save, and Since my first call with Tracey I was instantly reassured and met with kindness, knowledge and warmth. Tracey is not just an estate agent but an empathetic, lovely person who has helped me so much throughout my struggles, queries, questions and even tears! I have had conversations with both Tracey and Judy at move and save, and I can not put forward enough how absolutely fantastic they have both been, they really do put people first in everything they do, which has been a breath of fresh air whilst dealing with many professionals during this period. I have had exceptional service from answering calls, to getting back to me when they said they would, keeping me updated EVERY step of the way, and offering a ear to listen when I’ve felt quite overwhelmed, Tracey has even said to me ‘you could of called my mobile number at any time in the evening I’m always here to help’ which is rare and very comforting. I really don’t think I would of been able to do this without the help from Move and save, and I know when the time comes and I’m ready to not just buy but sell my first property, there is no question which estate agents I will be going with! I absolutely can not recommend enough!!!!
Sarah · 15 May 2021
★★★★★ 5/5
View Agents BuyerOpen,honest, friendly, helpful and professional service
Move and Save are the selling agents for the house I'm buying.. Tracy arranged my first viewing and a couple of subsequent ones. Each time we've spoken, Tracy has been friendly and chatty, showing an interest in me as a person, rather than just someone buying one of their properties.
On more than one of these occasions Tracy has given me advice and information on how the conveyancing process works, which has helped me ask the right questions of my solicitors.
This is above and beyond the service I would expect to receive from the seller's agent, and epitomises the level of professionalism, dedication and service she demands of herself.
Thank you, Tracy. You're a credit to your company and your profession.
Dave · 10 September 2018
★★★★★ 5/5
View Agents BuyerPhenomenal service
Tracey has been unbelievably helpful, informative and proactive - and she's not even our estate agent! She is selling the property we hope to buy and has been instrumental in helping us work towards securing our dream home. Regrettably, we appointed another, far more expensive estate agent to our sale, who haven't put in even half the work that Tracey has to help engineer our move. A lesson learned for us, but I would implore you to use her services! 10/10
Matthew · 10 August 2018
★★★★★ 5/5
View Agents BuyerOUTSTANDING ALL ROUND!
When purchasing our new forever home this estate agents has been a pleasure to deal with. They are friendly, professional and their communication is second to none. A fabulous service! A special Thankyou to Judith and Tracy who have been truly exceptional.
Leanne · 29 August 2020
Agent replied · 11 November 2020
Ahhh thankyou so much for such kind words, i hope you are loving your new home.
★★★★★ 5/5
View Agents BuyerQuality of Staff
I had the pleasure of dealing with Tracy who couldn't have been more helpful whilst arranging viewings and dealing with questions from me.
Her response times were very fast and even out of hours.
I will definitely be recommending Move and Save to any friends or family looking to move and buy a house in the future.
Natalie · 19 May 2018
★★★★★ 5/5
View Agents BuyerOutstanding Service.
I enquired about a property & had a viewing arranged within hours. Tracy even phoned me on her day off to make this possible! Excellent communications & advice. This has made making my dream home possible! Thank you very much.
Lynsey · 5 February 2018
★★★★★ 5/5
View Agents BuyerThe best agency
The best customer service , we bought our first house from Tracy. It’s so easy to work with Tracy, always answer to your phone call or txt messages. Very kind lady. Very professional .
High recommend.
Elena · 16 February 2018
★★★★★ 5/5
View Agents BuyerSuper efficient and dedicated team.
In comparison to other agents I’ve dealt with Judy and Tracy are amazing. Working long hours and evenings with my purchase. Thank you so much!!
Erica · 20 April 2021
★★★★★ 5/5
View Agents BuyerPersonal attention from start to finish
Tracey and Keeley were a pleasure to deal with; professional, personable, quick to act and with a nice sense of humour. I will definitely use them to sell for me when the time comes.
Neil · 26 April 2016
★★★★★ 5/5
View Agents BuyerSuperb service from start to finish
From the dealings I had with move and save, I can honestly say I will be using this company when I decide to move on from my current property. The staff were polite and answered all of my questions. As a first time buyer, they made me feel at ease and could not have been any more helpful.
Andrew · 18 April 2016
★★★★★ 5/5
View Agents BuyerEasy, hassle free
Very good hassle free service quick and efficient out of contracted hours
Ryan · 6 July 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.