Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKate was absolutely wonderful. So efficient with causing things that were required for a recent sale and purchase. Her calm manner reassured myself all the way throughout. Would thoroughly recommend thank you Kate and Anya
Julia · 31 July 2026
Agent replied · 5 August 2026
Thank you so much for your wonderful feedback, Julia! We’re thrilled to hear that Kate provided you with such efficient and calming support during your sale and purchase. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best wishes from the DDM Residential team!
★★★★★ 5/5
GoogleI would like to say Waller Paige is one of the best property manager I ever met. Recently me and my friend have an urgent problem. And she spent so much time on us. Although we sometimes act a bit aggressive, she respond to us really patiently. And I heard this week is just after her annual leave. Me and my friend felt very sorry to push her too much. But in the whole process till now, she acts really professional and patient. So, we write this comment to thank her.
Keyang · 4 July 2025
Agent replied · 4 July 2026
Thank you for taking the time to share your experience with Waller Paige. We're delighted to hear that she has made such a positive impression on you and your friend. It's wonderful to know that Waller demonstrated exceptional professionalism, patience, and dedication, especially in handling your urgent problem right after her annual leave. Her commitment to providing excellent service, even in challenging situations, is truly commendable. We appreciate your understanding and acknowledgment of her efforts. Your feedback is valuable to us, and we'll make sure to recognize Waller for her outstanding performance. We're grateful to have her on our team and to have clients like you who appreciate the hard work of our staff. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWe would like to express our deepest appreciation for Ayesha from JLL, who played an integral role in making our move to our new apartment an incredibly smooth process. Ayesha demonstrated an impressive attention to detail, particularly in remembering our specific interest in certain neighborhoods and buildings. As soon as a suitable option became available, she promptly reached out to us, showing her commitment to meeting our needs.
Throughout the process, Ayesha was proactive and responsive, addressing all our concerns with professionalism and care. She worked diligently to ensure that all necessary changes were made to finalize the tenancy agreement, which reflected her thoroughness and expertise. What truly stood out was her willingness to go above and beyond, even assisting with minor issues that would typically fall outside her role. Her support didn't just end with securing the property, but extended well into the post-move phase, which made a significant difference for us.
We are truly grateful for Ayesha’s exceptional service and dedication, which made the entire experience seamless and stress-free. JLL is fortunate to have such a talented and committed professional on their team.
Fayyad · 4 July 2025
Agent replied · 4 July 2026
Dear Fayyad,
Thank you for taking the time and leaving 5 star review to us!
Many thanks,
JLL
★★★★★ 5/5
GoogleWe recently bought a house through DDM in Barton. Kate and Anya were really friendly and good to deal with, and handled our questions and problems in a kind and efficient manner. We would be more than happy to use DDM again.
Chris · 5 June 2026
Agent replied · 5 August 2026
Thank you for your wonderful feedback, Chris! We’re thrilled to hear that Kate and Anya provided you with friendly and efficient service during your home buying experience. It was a pleasure assisting you, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleThanks Kate for all your help ( and shared sense of humour which was much needed at times) . You worked so hard to get the whole chain sorted ( even contacting me when I was abroad
Vicky · 5 July 2026
Agent replied · 5 August 2026
Thank you so much for your kind words, Vicky! I'm thrilled to hear that my support and sense of humor helped you during the process. It was a pleasure to assist you and ensure everything was sorted out, even while you were abroad. Your feedback means a lot to us at DDM Residential, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleAyesha was absolutely fabulous. She arranged multiple viewings in the building we wanted, and even organised a viewing for us on a day she wasn't available herself. When teething issues came up with the contract, both Ayesha and JLL stepped …
Prem · 6 June 2026
Agent replied · 4 July 2026
We are overjoyed to hear about Ayesha's fabulous service and professional support during your rental process. Thank you for choosing JLL.
★★★★★ 5/5
GoogleI had a pleasant experience with JLL as the property managers, in particular Angela Wyles. Angela has been responsive and very caring, really listening to my needs, even after moving out, she continued to make herself available.
Larisa · 2 July 2026
Agent replied · 2 August 2026
Thank you so much, Larisa. We're delighted that Angela provided such attentive support throughout your tenancy and beyond. She will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI had a great experience working with Lauren, Rico, and Indra from JLL. From start to finish, the communication was excellent, and I was kept updated throughout the entire process.
I really appreciated that they took the time to call with updates rather than just sending messages. It made everything feel much more personal and gave me confidence that everything was progressing smoothly.
They also arranged everything for the tenant’s check-in, making the whole process completely stress-free. Whenever I had any questions, they were always quick to respond and happy to help.
I wouldn’t hesitate to recommend them to anyone looking for a professional, reliable, and attentive lettings agent. Thank you for making the process of finding a tenant for my flat so straightforward!
Rosie · 23 July 2026
Agent replied · 6 August 2026
Thank you so much, Rosie. We're delighted that Lauren, Rico, and Indra provided such attentive service throughout your letting journey. The team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleHad a very positive experience renting with JLL. Adam and Helena are both wonderful people to work with! Adam helped us with the viewing and offer application process and he was always so kind and helpful, super quick to respond, helped us secure the offer in a very timely manner. Helena made the move-in process very easy for us as well and responded to all our enquiries quickly. I am very grateful for their help :)
Lizzy · 4 July 2025
Agent replied · 4 July 2026
Thank you for your wonderful feedback about Adam and Helena. We're delighted to hear they made your renting experience so positive, from the viewing and offer process with Adam to the smooth move-in with Helena. Their quick responses and helpfulness are exactly what we aim for at JLL. We appreciate you taking the time to recognize their efforts and are glad we could provide such great service. Enjoy your new home!
★★★★★ 5/5
GoogleI had a great experience with JLL while securing accommodation in London. I worked with Rico, who was exceptional from start to finish. Within just a day of getting in touch, he had helped me find a beautiful apartment.
He was always quick to respond, incredibly helpful with any questions I had, and genuinely a pleasure to deal with throughout. Thanks to Rico, what could have been a stressful move from Dublin to London felt smooth and straightforward.
James · 4 April 2026
★★★★★ 5/5
GoogleClive and the team treated us with care and kindness whilst being professional throughout a difficult sale. This was emotional selling my late Aunt's home but we could not have picked a better agency who saw us through this time to a successful completion.
Thank you seems insufficient, Clive you were amazing and always available at the end of the phone, this meant so much as we live so far away.
Judi · 25 July 2025
Agent replied · 25 July 2026
Good afternoon,
Thanks for leaving us such positive feedback.
Our goal is to help our customers through what we know can be a stressful time. We're delighted that we didn't disappoint on this occasion.
All the best,
Balgores Property Group
★★★★★ 5/5
GoogleKate and her team at the Barton office get the highest marks from me. Friendly, professional, and patient. They must be good, because this is the second time that I’ve worked with them. Highly recommended.
Sarah · 5 June 2026
Agent replied · 5 August 2026
Thank you so much for your kind words, Sarah! We're thrilled to hear that you had such a positive experience with Kate and our team at DDM Residential. Your recommendation means the world to us, and we look forward to assisting you again in the future. If you need anything else, just let us know!
★★★★★ 5/5
GoogleI had an excellent experience with Rico Giovanelli ! From the very start of my tenancy search to finalizing the agreement, Rico was incredibly responsive and always went the extra mile to ensure everything went smoothly. Rico's communication was prompt, clear, professional, and was always available to answer my questions or address any concerns. I highly recommend their services to anyone looking for a reliable and dedicated letting consultant!
Nabil · 4 July 2025
Agent replied · 4 July 2026
Dear Nabil,
Thank you for your glowing feedback about Rico Giovanelli. We're delighted to hear that your experience was excellent from start to finish. Rico's dedication, responsiveness, and professionalism are qualities we value highly. We appreciate your recommendation and will ensure your comments are passed along to Rico and our team. Thank you for choosing our services.
Many thanks,
JLL
★★★★★ 5/5
GoogleProbably the most professional and efficient agent I’ve ever used, great property management services, special shout out to Lily Wang who is super helpful throughout our tenancy
Tianqi · 2 July 2026
Agent replied · 2 August 2026
Thank you so much, Tianqi! We're delighted that our property management services have exceeded your expectations. Lily will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI usually don’t trust estate agents too much, but I must say that my interaction with Siobhan and Joanna has been very positive. I was interested in renting a studio but was not able to view the place as I was abroad at the time. They were very helpful, efficient, and honest. There have been no bad surprises upon moving in and I can only recommend them.
Arthur · 2 May 2026
★★★★★ 5/5
GoogleAlice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!
Katie · 8 June 2026
Agent replied · 8 August 2026
Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.
★★★★★ 5/5
GoogleFrom viewing to moving in less than a week later!
Adam & Helena went above and beyond to organise all the different moving …
George · 6 July 2026
Agent replied · 4 July 2026
Thank you so much, George. We're delighted that Adam and Helena could make your move so seamless and stress-free. The team will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleAdam Kemp is a wonderful person to work with. As a tenant and he has been so helpful and nothing but a pleasure to rent through. I’m so grateful Adam was in charge of our property as he made everything so easy. Thanks again Adam, we can’t fault your customer service
Matthew · 1 August 2026
★★★★★ 5/5
GoogleKate and the team at DDM Barton have been absolutely superb during the whole process of selling our late father's property. They were extremely helpful and proactive offering suggestions and helping my brother and with sorting things out as we lived some distance from the house. Thanks again for everything.
Liam · 5 September 2025
Agent replied · 5 August 2026
Thank you so much for your kind words. We’re truly grateful you chose DDM Barton to help with the sale of your late father’s property. Kate and the team will be so pleased to know their support and guidance made things a little easier for you and your brother, especially with the distance involved. It’s been a privilege to assist you through this time, and we wish you and your family all the very best for the future.
★★★★★ 5/5
GoogleVery pleased with the smooth experience of finding a property with JLL, responsive, friendly, and made the whole process easy. Especially thanks to Jennifer and Indra for being so helpful.
Gabriele · 4 March 2026
Agent replied · 4 July 2026
Many thanks for leaving a five star review.
★★★★★ 5/5
GoogleIt was smooth and quick both Siobhan and Jonna were amazing to help everything to be sorted out very quickly and smoothly in a short period of time . Thanks both 🤍🤍 …
Reham · 2 February 2026
Agent replied · 2 August 2026
Thank you for your five star review.
★★★★★ 5/5
GoogleI want to thank Royton office, particularly Michaela for all her help and assistance during what has been a very drawn out sale process. Thank you All
Karen · 23 March 2026
Agent replied · 23 July 2026
Thank you for your kind words, Karen. We really appreciate your patience during a longer process and are so pleased we could support you along the way.
★★★★★ 5/5
GoogleMichaela was a star! She was really helpful when buying my latest investment property. Regularly chasing up solicitors, prompt in her answers / resolutions to any issues. Made the whole process much easier and more pleasant! A refreshing change from previous experiences with estate agents. Thank you!
Daniel · 23 September 2025
Agent replied · 23 July 2026
Thanks Daniel! Happy we could help, all the best going forward.
★★★★★ 5/5
GoogleI recently had the pleasure of being helped by Ayesha in the CW office to find a new property to rent. She asked very specific questions and was able to tailor multiple viewings for me in a short time frame. She was very efficient, honest and never wasted my time. Through the process with the landlord she was always available to answer any questions I had and help where possible. I would definitely recommend her to friends and family. Thanks again for all your efforts Ayesha!
Jordan · 4 July 2024
Agent replied · 4 July 2026
Dear Jordan, thank you for taking the time to share experience, we're very grateful! Thanks, JLL
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