Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe worst estate agents myself and family have ever had to deal with. Took them a whole month to fix a boiler in middle of winter, constantly contacting the wrong house mate in regards to money.
The latest mess up they've made lately is my younger brother moved out of leaders property 3 months ago, paid up all his rent and then moved to new house, contacted leaders (as did his housemates) to make sure it was all paid up so nothing owed. He needed a reference so contacted leaders asking for a reference. Advised that they can't give a reference and needs to be from landlord (my brother has never even met the landlord and only dealt with leaders), after they realised that mistake they are now advising they can't give reference due to him owing rent, even though they confirmed months ago he doesn't and it's been discussed 3-4 times.
Never going to rent with these again, my brother will never rent with these idiots again and I would suggest others do the same.
Eddie · 17 June 2017
Agent replied · 15 June 2024
Hi Eddie, we are sorry that you have had a negative experience with our Nottingham branch. We would like to investigate this further, could you please email customerservice@leaders.co.uk with the property address so we can look into this. Many thanks.
★★★★★ 5/5
GoogleVery friendly and helpful service for the viewing! We were greeted by 3 representatives, one of whom took us into the property and gave a guided tour (which was great as many agencies leave you to it!), answering all of our questions along the way. After we were provided with a bag with all the property details - a lovely touch- and a representative discussed the property with us, all of whom were very knowledgeable about the property! We then headed over to the office, and everyone there was very helpful too. Great service overall - if we ever deal with an agency again, we hope its Leaders!!
Sophie · 17 June 2017
Agent replied · 15 June 2024
Thank you for taking the time to share your feedback Sophie. We are delighted to hear that you have had a great experience with your local branch. We will be sure to pass your kind comments onto the team.
★★★★★ 5/5
GoogleUrgent attention and good services, It was easy To fill the application form and CJ Elkington gave us a well deserved assist.
All Thanks to Leaders and CJ for the excellent service.
Onyekachi · 24 September 2024
Agent replied · 24 October 2024
Dear Onyekachi Kelvin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Googlespoke to the agent kully on Friday, by far the best agent I've spoken to and I have spoken to many agents! highly recommend leaders because of him
Ellis · 24 November 2024
Agent replied · 8 December 2024
Dear Ellis Evans
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust had a wonderful experience with Leaders . We had Kully Landa to show us our appartment and the experience was really good . All our questions were answered and taken care of . Looking forward to work with leaders once again in future
ANSHUL · 16 February 2024
Agent replied · 15 June 2024
Dear Anshul Shetty
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe recently completed the sale of our house in Nottingham with the assistance of Leaders. The service was very friendly and attentive and was a positive experience.
Furthermore, Leaders had been acting as letting agent on our behalf, prior to the sale, as we were living abroad and we were extremely happy with the service received and confident that Leaders were looking after our property and sourcing tenants as and when necessary, during our absence from the UK.
Graham · 17 June 2018
Agent replied · 15 June 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleI have just started the process of moving into a new flat through Leaders and they have been very professional and efficient so far. CJ Elkington has been dealing with my application process and he has been very helpful and quick to reply.
Antonio · 16 February 2024
Agent replied · 15 June 2024
Dear Antonio Cuyas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleContacted by the staff regarding a property l intend to rent, the approach, the communication and the advices were all top-notch. I was able to make an informed decision easily.
Highly recommended team.
John · 18 August 2024
Agent replied · 25 August 2024
Dear John Njoroge
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHello team,
The agent kully was really very helpful and kind. Understood our requirements and suggested the suitable property for us. Very crisp and clear with all his information. Hope best for his future.
Siddhanth misra
Siddhanth · 26 June 2024
Agent replied · 25 August 2024
Dear Siddhanth Misra
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFound the an amazing house for me and my family through Leaders. My agent was Theo and he was amazing. He helped me find a house with all my requirements and has been very patient in answering to all my queries. Thank you for your amazing help and support through the process.
Nabila · 16 June 2023
Agent replied · 15 June 2024
Dear Nabila
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCJ was very helpful from the beginning and he took the extra effort to make sure we get the house on time & was flexible on some of the matters and managed to deliver the house on time. Looking forward to work with him in the future too.
Suneth · 19 September 2023
Agent replied · 15 June 2024
Dear Suneth Kumarasinghe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI can't thank Tayo any more for all the hard work and effort he has put in to selling my house. He knowledge and experience is second to none. Not only was he professional but an all round great guy. Thank you again for all your help Tayo! I have already recommended my family and friends sell their homes with him!
Will · 17 June 2017
★★★★★ 1/5
GoogleHorrible experience! Their policy is to share a tenancy contract on your move in day, giving you no time to review the contract. They showed no empathy or cared less about my moving arrangement. I felt homeless!! Given a choice, I won't use them again.
Goodness · 18 November 2023
Agent replied · 15 June 2024
Dear Nixie Kemas,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAmazing customer service, quick and efficent. I also would like to point out Owen. From start to finish he was very professional and patient! He was happy to explain and answer any questions I had. His communication through the phone and messaging was great. I’m really happy with the service I’ve had from Owen and would recommend using Leaders.PositiveResponsiveness, Quality, Professionalism
Bence · 16 June 2022
Agent replied · 15 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was looking for a house near Nottingham city hospital to live with my husband. Contacted leaders group and Luke send me all the details. He was really professional and genuine to me. Really helped me in all way. Replied to all my questions without any delay. So happy with your service🥰 . I will be definitely Thankful to leaders group
Josna · 16 June 2022
Agent replied · 15 June 2024
Dear Josna ,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleIt was great service with Kulvinder Landa and he was very kind with me during the entire process of renting a house. I highly recommend leaders to anyone who is looking for new Rental property in uk.
and this rating is for Kulvinder Landa
Nishant · 18 November 2023
Agent replied · 15 June 2024
Dear Nishant Singh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI highly recommend Leaders Estate Agency for everyone looking for apartment. Leaders Estate Agency offers an exceptional level of service to meet customers satisfaction. Thank you, Kulvinder.
Kwame · 24 September 2024
Agent replied · 24 October 2024
Dear Kwame Owusu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKully
He is friendly person and he will let you know everything that you need about house and he will rectify doubts immediately
Uma · 24 November 2024
Agent replied · 8 December 2024
Dear Uma Maheswara Reddy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a great flat viewing experience today with Josh. He was very friendly and informative and answered all of our questions. It made viewing the property easy and enjoyable.
Ashleigh · 4 August 2024
Agent replied · 25 August 2024
Dear Ashleigh Bates
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA very nice experience and I recommend it to everyone. Staff are very helpful and help you with absolutely any problem.Thank you CJ! Very lovely lad.
Luke · 3 October 2024
Agent replied · 24 October 2024
Dear Luke Stanley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKully was very helpful and patient very good agent
Nasser · 17 October 2024
★★★★★ 5/5
GoogleI loved the customer service with Kully that’s was very nice of him.He was so patient and kind throughout the process.
Whitney · 15 December 2024
Agent replied · 22 December 2024
Dear Whitney Boahemaah Arthur! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
Googlehad a viewing with kully landa he was very helpful when i asked questions let me know the details of everything and really nice and friendly
Kiyah · 24 September 2024
Agent replied · 24 October 2024
Dear Kiyah Whitsed
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a great experience with CJ from Leaders. He was friendly, professional, and promptly arranged a property viewing, answering all my questions clearly. Highly recommend!
M · 24 September 2024
Agent replied · 24 October 2024
Dear M Os
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.