Trusted Agent profile · Nottingham

Leaders Lettings Nottingham reviews

4.4

★★★★★ Great

732 reviews across 2 platforms

42 Thackerays Lane, Woodthorpe, Nottingham, NG5 4JD

Leaders Lettings's office in Nottingham, at 42 Thackerays Lane, is rated 4.4 out of 5 across 732 reviews on two platforms, including 722 Google reviews rated 4.4.

Google logo

4.4 / 5

722

Reviews on Google

This office

Yell logo

3.8 / 5

10

Reviews on Yell

This office

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Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

1/5

Google

The worst estate agents myself and family have ever had to deal with. Took them a whole month to fix a boiler in middle of winter, constantly contacting the wrong house mate in regards to money. The latest mess up they've made lately is my younger brother moved out of leaders property 3 months ago, paid up all his rent and then moved to new house, contacted leaders (as did his housemates) to make sure it was all paid up so nothing owed. He needed a reference so contacted leaders asking for a reference. Advised that they can't give a reference and needs to be from landlord (my brother has never even met the landlord and only dealt with leaders), after they realised that mistake they are now advising they can't give reference due to him owing rent, even though they confirmed months ago he doesn't and it's been discussed 3-4 times. Never going to rent with these again, my brother will never rent with these idiots again and I would suggest others do the same.

Eddie · 17 June 2017

Agent replied · 15 June 2024

Hi Eddie, we are sorry that you have had a negative experience with our Nottingham branch. We would like to investigate this further, could you please email customerservice@leaders.co.uk with the property address so we can look into this. Many thanks.

5/5

Google

Very friendly and helpful service for the viewing! We were greeted by 3 representatives, one of whom took us into the property and gave a guided tour (which was great as many agencies leave you to it!), answering all of our questions along the way. After we were provided with a bag with all the property details - a lovely touch- and a representative discussed the property with us, all of whom were very knowledgeable about the property! We then headed over to the office, and everyone there was very helpful too. Great service overall - if we ever deal with an agency again, we hope its Leaders!!

Sophie · 17 June 2017

Agent replied · 15 June 2024

Thank you for taking the time to share your feedback Sophie. We are delighted to hear that you have had a great experience with your local branch. We will be sure to pass your kind comments onto the team.

5/5

Google

Urgent attention and good services, It was easy To fill the application form and CJ Elkington gave us a well deserved assist. All Thanks to Leaders and CJ for the excellent service.

Onyekachi · 24 September 2024

Agent replied · 24 October 2024

Dear Onyekachi Kelvin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

spoke to the agent kully on Friday, by far the best agent I've spoken to and I have spoken to many agents! highly recommend leaders because of him

Ellis · 24 November 2024

Agent replied · 8 December 2024

Dear Ellis Evans Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Just had a wonderful experience with Leaders . We had Kully Landa to show us our appartment and the experience was really good . All our questions were answered and taken care of . Looking forward to work with leaders once again in future

ANSHUL · 16 February 2024

Agent replied · 15 June 2024

Dear Anshul Shetty Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We recently completed the sale of our house in Nottingham with the assistance of Leaders. The service was very friendly and attentive and was a positive experience. Furthermore, Leaders had been acting as letting agent on our behalf, prior to the sale, as we were living abroad and we were extremely happy with the service received and confident that Leaders were looking after our property and sourcing tenants as and when necessary, during our absence from the UK.

Graham · 17 June 2018

Agent replied · 15 June 2024

We appreciate your positive review about your recent experience with us!

5/5

Google

I have just started the process of moving into a new flat through Leaders and they have been very professional and efficient so far. CJ Elkington​​​​ has been dealing with my application process and he has been very helpful and quick to reply.

Antonio · 16 February 2024

Agent replied · 15 June 2024

Dear Antonio Cuyas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Contacted by the staff regarding a property l intend to rent, the approach, the communication and the advices were all top-notch. I was able to make an informed decision easily. Highly recommended team.

John · 18 August 2024

Agent replied · 25 August 2024

Dear John Njoroge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Hello team, The agent kully was really very helpful and kind. Understood our requirements and suggested the suitable property for us. Very crisp and clear with all his information. Hope best for his future. Siddhanth misra

Siddhanth · 26 June 2024

Agent replied · 25 August 2024

Dear Siddhanth Misra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Found the an amazing house for me and my family through Leaders. My agent was Theo and he was amazing. He helped me find a house with all my requirements and has been very patient in answering to all my queries. Thank you for your amazing help and support through the process.

Nabila · 16 June 2023

Agent replied · 15 June 2024

Dear Nabila Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

CJ was very helpful from the beginning and he took the extra effort to make sure we get the house on time & was flexible on some of the matters and managed to deliver the house on time. Looking forward to work with him in the future too.

Suneth · 19 September 2023

Agent replied · 15 June 2024

Dear Suneth Kumarasinghe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I can't thank Tayo any more for all the hard work and effort he has put in to selling my house. He knowledge and experience is second to none. Not only was he professional but an all round great guy. Thank you again for all your help Tayo! I have already recommended my family and friends sell their homes with him!

Will · 17 June 2017

1/5

Google

Horrible experience! Their policy is to share a tenancy contract on your move in day, giving you no time to review the contract. They showed no empathy or cared less about my moving arrangement. I felt homeless!! Given a choice, I won't use them again.

Goodness · 18 November 2023

Agent replied · 15 June 2024

Dear Nixie Kemas, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Amazing customer service, quick and efficent. I also would like to point out Owen. From start to finish he was very professional and patient! He was happy to explain and answer any questions I had. His communication through the phone and messaging was great. I’m really happy with the service I’ve had from Owen and would recommend using Leaders.PositiveResponsiveness, Quality, Professionalism

Bence · 16 June 2022

Agent replied · 15 June 2024

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I was looking for a house near Nottingham city hospital to live with my husband. Contacted leaders group and Luke send me all the details. He was really professional and genuine to me. Really helped me in all way. Replied to all my questions without any delay. So happy with your service🥰 . I will be definitely Thankful to leaders group

Josna · 16 June 2022

Agent replied · 15 June 2024

Dear Josna , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

It was great service with Kulvinder Landa​ and he was very kind with me during the entire process of renting a house. I highly recommend leaders to anyone who is looking for new Rental property in uk. and this rating is for Kulvinder Landa​

Nishant · 18 November 2023

Agent replied · 15 June 2024

Dear Nishant Singh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I highly recommend Leaders Estate Agency for everyone looking for apartment. Leaders Estate Agency offers an exceptional level of service to meet customers satisfaction. Thank you, Kulvinder.

Kwame · 24 September 2024

Agent replied · 24 October 2024

Dear Kwame Owusu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kully He is friendly person and he will let you know everything that you need about house and he will rectify doubts immediately

Uma · 24 November 2024

Agent replied · 8 December 2024

Dear Uma Maheswara Reddy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a great flat viewing experience today with Josh. He was very friendly and informative and answered all of our questions. It made viewing the property easy and enjoyable.

Ashleigh · 4 August 2024

Agent replied · 25 August 2024

Dear Ashleigh Bates Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A very nice experience and I recommend it to everyone. Staff are very helpful and help you with absolutely any problem.Thank you CJ! Very lovely lad.

Luke · 3 October 2024

Agent replied · 24 October 2024

Dear Luke Stanley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kully was very helpful and patient very good agent

Nasser · 17 October 2024

5/5

Google

I loved the customer service with Kully that’s was very nice of him.He was so patient and kind throughout the process.

Whitney · 15 December 2024

Agent replied · 22 December 2024

Dear Whitney Boahemaah Arthur! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

had a viewing with kully landa he was very helpful when i asked questions let me know the details of everything and really nice and friendly

Kiyah · 24 September 2024

Agent replied · 24 October 2024

Dear Kiyah Whitsed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a great experience with CJ from Leaders. He was friendly, professional, and promptly arranged a property viewing, answering all my questions clearly. Highly recommend!

M · 24 September 2024

Agent replied · 24 October 2024

Dear M Os Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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