Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleThis is my first time with a agent and CJ was very polite , it's a wonderful experience, iqould definitely recommend Leaders.
Kisha Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Kisha Able
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleI was exposed to a total lack of professionalism, poor communication and absent of leadership. The rental and administrative team kept moving the goal post to suite them and landlord although in breach of already agreed and signed contract. The whole experience was shameful
Julius Β· 16 June 2023
Agent replied Β· 15 June 2024
Dear Julius,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have been looking for a property with my partner, CJ and Liam have been especially helpful over the phone! Thank you very much!
Maja Β· 21 August 2024
Agent replied Β· 24 October 2024
Dear Maja Oades
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a good experience with leaders today. I had Cj, he was very patient and was very knowledgeable and informative.
Kian Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Kian Stewart
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThanks to mr kulvinder landa thank you for been so active finding me a good home π―β€οΈ β¦
Adebola Β· 17 November 2024
Agent replied Β· 8 December 2024
Dear Adebola Bello
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI recently viewed a property with the agent Joelle. She was extremely helpful and patient and answered any questions I had. All in all I had a very good experience with her.
Kamsi Β· 17 March 2024
Agent replied Β· 15 June 2024
Dear Kamsi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThanks for all your help and support TJ and being so helpful and supportive during this time. Look forward to speaking to you soon.
G Β· 11 August 2024
Agent replied Β· 25 August 2024
Dear G Pep
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have just started my letting journey with Leaders but they have been nothing but helpful! Tom has made every effort to be reassuring and to guide me through the process step by step by offering guidance and support. Would recommend!
Afrodite Β· 20 August 2023
Agent replied Β· 15 June 2024
Dear Afrodite Kypri
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a viewing booked with both Josh and James. Wonderful people who helped me through the decision.
Abhishek Β· 10 November 2024
Agent replied Β· 8 December 2024
Dear Abhishek R
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSaw a property with Josh hack today and he was absolutely brilliant and so I am moving forward with this property.
Kwame Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Kwame Brobbey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleJust spoke with a team member Raheem, he provided an excellent service in answering all of my questions thoroughly and even emailing over additional information to me whilst on the call. Excellent service!
Maxwell Β· 16 February 2024
Agent replied Β· 15 June 2024
Dear Maxwell Jennings
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI just had an amazing house viewing tour with kully, we was punctual, friendly and informative
Jeovany Β· 8 December 2024
Agent replied Β· 22 December 2024
Dear Jeovany Green
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleVery poor response to problems, no real interest unless your paying rockstar money on fancy properties. Never call back when asked to, always in hold, different agent everytime you call leading to explaining situations over and over again when it could be logged into the system but never is. Poor very very poor
Darren Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear Darren
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleGreat letting service agency. Especially CJ Elkington who helped me in my journey to find the right property. Thanks CJ!!!
Ajay Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Ajay Shah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCalled to arrange a viewing on a property this morning. CJ was super helpful! Thanks for the great customer experience!
Charlotte Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Charlotte Seery
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIts a pleasure to have Josh and Joelle help us find the perfect place for us and are very nice people to talk to.
Zwe Β· 26 July 2024
Agent replied Β· 25 August 2024
Dear Zwe Lynn Tun
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have just rented new house. The full application was stress free and thanks to RAHIM which I will give a 5star for his good sales communication skills. No doubt, you are a legend.
Thanks.
Ayerin Β· 18 December 2023
Agent replied Β· 15 June 2024
Dear Ayerin Ayodeji
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWorking with Rahim daily (myself referencing) i can honestly say his dedication to his tenants and potential tenants is second to none! Always lovely on the phone and happy to help us!
Kris Β· 16 February 2024
Agent replied Β· 15 June 2024
Dear Kris Horabin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThe agent that helped me was named Max, he was exceptional, he answered all the questions I had and provided all the information that was needed. Great staff and great customer service. Have to say this was the best agency I spoke to from the many I contacted in nottingham.PositiveResponsiveness, Quality, Professionalism
Akshaye Β· 16 June 2022
Agent replied Β· 15 June 2024
Hi Akshaye,
We appreciate your positive review about your recent experience with us, thank you!
Kind regards
Customer Care Team
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5/5
GoogleI like to say all the staff at leaders been very helpful understanding kind and polite always smiling make you feel welcome theo was also very helpful thank you so much to all of the team from Neil
N Β· 19 September 2023
Agent replied Β· 15 June 2024
Dear N
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat team who always leave me satisfied and happy with my request. CJ always ready to respond. Thank you
Gary Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Gary Lynch
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThis agent is the best I have ever come across, not only are their employers polite, lovely, kind and also understanding, they make their customers happy at all cost. I would highly recommend this agency not just for their behaviour but also when it comes to property they are the best.
Austin Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear Austin Ojo Ebose,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleI had a great experience renting with leaders, thanks to joelle she was patient and kind throughout the renting process, i highly recommend their service!
Haneen Β· 8 June 2024
Agent replied Β· 15 June 2024
Dear Haneen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleKully landa, very professional, straightforward, very knowledgeable, very diligent and if there is any number after 5* I will definitely give him. Thank you young charm
Olaide Β· 16 May 2024
Agent replied Β· 15 June 2024
Dear Olaide Olaniyi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.