Trusted Agent profile · Nottingham
★★★★★
732 reviews across 2 platforms
42 Thackerays Lane, Woodthorpe, Nottingham, NG5 4JD
Leaders Lettings's office in Nottingham, at 42 Thackerays Lane, is rated 4.4 out of 5 across 732 reviews on two platforms, including 722 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleTom and Jacob at Leaders Nottingham were most helpful. Very accommodating taking us back to the property even after we had secured it when they didn't have to. They were also very swift in sorting the process and super friendly. Should we need an estate agent in the future we would definitely ask for them.
5/5
GoogleIndeed a great experience with Leaders! Special shoutout to CJ for making the process clear and less daunting. CJ's professionalism, knowledge, and genuine care stood out. Thanks so much.
Dear Aishat Abdulsalam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKully landa was very friendly and professional, this property wasn't the one for me but he spent time with me to help me find one more suitable. Very good agent, would recommended!
Dear Tony Peller Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKully landa rented me a house last year. Was very friendly and helpful! Was the same again today! Very good agent, highly recommended
Dear Alberta Kinane Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAttentive and proactive agents. Looking for accommodation in a new city is very stressful and although I eventually found a place elsewhere the services rendered by Leaders' agents were excellent. Especially, Luke for whom nothing was too much trouble and arranged viewings to accommodate to my timings and Ben who was professional and informative during a viewing.
Dear Sehrish, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would like to say a huge thankyou to Abbie who has recently become my property manager. I've had a couple of issues which she has dealt with promptly,professionally and courteously. Her response to emails is the fastest I've ever known!! She has been brilliant and really set my mind at ease with the issues I had. She is an asset to Leaders.
Dear Cat John! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI recently applied for a rental property with Leaders and after dealing with many estate agencies i can high recommend Leaders they offer the best service and are very helpful and quick. I had pleasure to deal with Jamiel and he was very professional and offered the best customer service. I would recommend them to anyone looking for a house. 5 star service
Hi Oliwia, thank you for the high star rating and fantastic review of Jamiel and the staff at our Nottingham branch about the service you received. We appreciate your feedback and great comments. Thank you Customer Relations Team
5/5
GoogleI had a great interaction with Josh and Joelle regarding a property viewing and had an amazing experience with them explaining all the details and with the viewing.
Dear Pranay Bharadwaj Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI would prefer more frequent inspections e.g. every 3 months and also after the first month. Also, when contacting me please specify which property you are referring to - last week I had an email to say the tenant called to find out if I had a key to the accessway. I didn't know which property this related to. Overall I am pleased with the service and would recommend you to others
Hi there, many thanks for taking the time to leave your review. We are pleased that you are happy with the service overall and would recommend us. We have passed on your feedback to the branch.
5/5
GoogleI had a great experience with Josh. He was professional, has good customer relations and gave honest response to my questions about the letting.
Dear Oguntola Ayobami Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKully from Leaders provided a brilliant experience during our visit to the property making it stress free in a professional and friendly manner! He was very helpful answering all our questions and concerns.
Dear Andrea García Jiménez Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have received 5-Star service from the Team based at Leaders office in Nottingham. A professional, friendly and excellent service throughout from start to finish. It was a genuine pleasure dealing with Sarah, super helpful, a lasting positive experience indeed! Excellent communication, efficient, polite and courteous at all times. She went above and beyond every step of the dealing with Selective Licensing.
Hi S. S. Saini, Thank you for the great review of our Leaders Estate Agents Nottingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
1/5
GoogleThey only want you to pay rent when it comes to the facilities they do nothing.
Dear Saddam Hussain, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleEfficiency, good service, it was easy while filling the application form, credit to CJ who assisted me and my husband, he’s a professional.
Dear Nancy Ng Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleCj was great in Nottingham even though I didn’t get the property he still sent me other property’s that were available in area
Dear King213 Tube Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbsolutely fantastic service and great customer support. Faijul Ahamad the agent nominated to look after me went above and beyond his call of duty to ensure I was happy. I highly recommend Mr. Ahmad and Leaders Estate Agents in Nottingham for all house/property related matters.
Dear Gilbert Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
YellLeaders m Nottingham - completely unprofessional, with a lack of communication
I am a current tenant with Leaders Letting Agency in Nottingham. Leaders are completely unprofessional, rude and incompetent. I live in a student house with three other nursing students. Leaders have left us without warm water to any tap from September until March, and no warm water in the shower for a month - and yet to be resolved with multiple complaints made. We had a leak from our shower into the kitchen that took 6 weeks to be resolved, but resulted in a cupboard below to go mouldy causing the contents to also be mouldy and unusable and this too is yet to be fixed despite constant complaints. We had our management keys taken from the branch without our permission, and was told they hadn’t had them since November until January and again in March a contractor informed us Leaders again did not have our keys and gave them to a contractor without our permission. We have had multiple different property managers.
5/5
GoogleThis is the second time we rent with Leaders Nottingham. Our rental has been dealt with by Theo, who was oncemore very friendly, professional and timely. A pleasure to have you helping us get the new place secured. Thank you!
Dear Jingjing Cao Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGood and knowledgeable personnel’s to sort you out in whatever you need about lettings , selling and buying of properties. Am impressed with their work and I recommend leaders to everyone hoping for a comfortable and stress free letting and buying.
Dear Frank Adu Gyamfi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI’m moving from Northampton to Nottingham and I’m currently using Lenders at the moment. The whole process so far has be so easy! We have an advisor called Owen who’s been helping us along the way. He’s so helpful and friendly & was very patient with me with the things that I did not understand! Would highly recommend! Thank you guys!PositiveResponsiveness
Dear Jazz Janneh! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThe leaders team have been very helpful to me in my renting process. Owen has flawlessly put me through with all I need to move in to my flat and have made the process simple and easy for me. I highly recommend leaders estate agents to any one looking to rent, their professionalism and responsiveness is of high standard.PositiveResponsiveness, Quality, Professionalism
Dear Eruchi Ikpo, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleVery happy with the process. I have been guided through the application. The viewing, conducted by Joelle, was very efficient, professional and they were extremely cordial and answered all questions that were asked.
Dear David Spencer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have a great experience with Joelle from Leaders. She helped us with her best professionalism, kind and patience with our rental process. Best Letting Consultant ever that I have met. Thanks, Joelle
Dear Royal Yuki Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMr josh have very nicely and give the good prasentation i am very happy with his service weldone josh keep it up.
Dear Mirz Ali Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
