Trusted Agent profile · Nottingham · Nottinghamshire

haart Nottingham reviews

4.5

★★★★★ Excellent

1,358 reviews across 3 platforms

16/18 Upper Parliament Street, Nottingham, Nottinghamshire, NG1 2AD

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haart's office in Nottingham, Nottinghamshire, at 16/18 Upper Parliament Street, is rated 4.5 out of 5 across 1,358 reviews on three platforms, including 1,331 Google reviews rated 4.5.

Google logo

4.5 / 5

1,331

Reviews on Google

This office

Facebook logo

3.5 / 5

26

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Google

Thank you very much you are by far the best estate agency that we have dealt with. You have a great team with a jolly good manager. Thank you Emma for your helpful service much appreciated. I will make sure to recommend your services. Thanks once again.

Shreya · 29 July 2019

Agent replied

Shreya Bhogaita, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet. From Emma and everyone at haart Nottingham

5/5

Google

I have had good experiences at Haart nottingham , Nathan gave me some good technical advice on setting pricing parameters which kick- started the offer process . Cassie is thorough and carries out careful checks on buyers to ensure they have the financial ability to complete .

Geoff · 29 July 2019

Agent replied

Dear Geoff Howard, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for the great review!

5/5

Google

Dinesh and the rest of the team that I dealt with were really helpful,professional and very friendly Dinesh was extremely helpful and went beyond his call of duty to ensure that my needs were met and helped me with any questions or reservations I had on the property. I needed to re visit the property and he was very accommodating and arranged this efficiently am looking forward to moving in and settling in to my new home

Rizwana · 15 April 2020

5/5

Google

Kelsey is really help while I viewed properties.

Ting · 14 August 2025

1/5

Facebook

If I could of gave Haarts Nottingham a 0 I would of. I called to get an update about a week into the property being on the market to see how the viewings were going to be told there was 2, one of which cancelled and the other who thought the property was a 2 bed not a 1 bed?! Emma Collishaw (Branch Manager!!) suggested I upped the price as the property got good feedback from the first viewing, so I took her advice, who wouldn’t want more money for their property?! So 2 weeks later I called to see how things were going to be told by Emma that since I increased the price they’ve had no interest?! First of all Haarts should of called me to advise me of this problem, why did they not call me to tell me this? Advise me to lower the price?? Admit they were wrong?? No, Emma argued with me instead that it was my idea and my fault!! I asked her to listen to her call but apparently their calls aren’t recorded, probably to protect the incompetent staff. But isn’t this great customer service from the supposed manager?!? I eventually got a viewing which I wanted to be in attendance of as I wasn’t going to allow Haarts to make yet another mistake. The accompanied viewer came to the property so I let Haarts start the viewing, I kept quiet until I realised she had no idea of what she was doing... telling the potential buyers that a 1 bed flat in Bilborough could achieve a £650 rental income!? Which was a figure she clearly just plucked out of the air! And that the property was not already let (it was!) and that she didn’t know what the service charges were. At this point I basically took over the viewing and did what Haarts were incapable of doing. What do you know? These viewers subsequently purchased the property because I was able to answer the questions they had that Haarts had no clue about. I didn’t get the asking price, but wanted a fast sale. Nathan Binfield was “looking after” the sale for me, he was fine until I wanted to have an input in the exchange and completion dates. He was rude, aggressive, completely unprofessional and obnoxious on the phone. He also has choice words for my solicitor??!! Since when do you treat your clients or colleagues like that? I believe Haarts Nottingham are clearly under performing and the pressure is on, hence all the school boy errors and third grade staff, and as for the manager?? Well if the regional manager is reading this perhaps you should do something about it!! Would I use Haarts again?? No, never. Not if they were the last estates agents on the planet, they are a bunch of low paid delinquents who can’t handle getting out of bed let alone your sale/purchase, take my advice, stay away or be disappointed!!!

Kiren · 1 July 2018

5/5

Google

Within days of requesting a valuation, Scott came round to view our property. He talked me through the process of selling and all the ways in which he, and Haart, could support us. He was really open and friendly, and the advice given will no doubt be very useful.

Stephen · 24 September 2024

Agent replied · 24 October 2024

Good Morning Stephen, Thank you for your 5 star review. We wish you all the best with your house sale. Kind Regards Scott and the team at haart.

5/5

Google

Fast, efficient service from Haarts with the sale of our home. Cassie is fantastic, professional and friendly. We have used Haarts for letting and selling now, always good service and highly recommend. Thank you so much, we can now move on to the next step! :-)

Debbie · 29 July 2019

Agent replied

Dear Debbie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to see you soon! From Cassie and the team at haart estate agents

5/5

Google

Dealing with haart would be an absolute pleasure. Nathan has been so helpful, he delt with our purchase with such professionalism and care. Nathan has been extremely responsive and helpful will all types of queries. I cannot thank him enough.

Jeffica · 25 March 2021

Agent replied

Thank you so much for such a lovely review and for mentioning Nathan here as well. Have a great day from the Nottingham haart sales team.

1/5

Facebook

I recently ended my tenancy with Haart for a property in Nottingham, and I have to say, the experience has been extremely frustrating. Despite following all procedures, including returning the keys and sending multiple emails, I’ve received no response regarding the return of my deposit. The tenancy ended on 14 August 2024, yet over a month later, I'm still waiting for my deposit to be returned or any clear response. The level of communication has been shockingly poor. I’ve sent numerous emails, and none of my concerns have been addressed. Even after escalating the issue, there’s been no sense of urgency or customer care. I understand that mistakes happen, but the complete disregard for tenant concerns and lack of any updates is unacceptable. Based on this experience, I would not recommend Haart to anyone looking for a reliable and responsive letting agent. The service I received falls far below the standard I expected and what is legally required.

Muhammad · 25 September 2024

1/5

Google

I've tried calling the property management team a total of 30+ times over the past 3 weeks and no one answers. I've left numerous answerphone messages and still nothing. Of the single time I did manage to speak to someone I was told I'd receive an email the following day, needless to say this never came. This was 2 weeks ago. Either their phones are set to silent or they simply ignore them. Shocking customer support for renters, I honestly think they only care about buyers and sellers.

Stinkybassface · 24 September 2024

5/5

Google

It's a really great pleasure to have haart Nottingham assisting me in renting my new home! I'd like express my gratitude to haart, especially to Emma. She has been very responsive and enthusiastic in helping me to solve all the problems. I've been indeed looking for a flat for almost two months. Yet, it's only a week's time with haart's help, from the first call for house viewing to literally moving in! Everything goes very efficiently with her help!! Thanks so much Emma and haart!!!!!!! ^v^

Wing · 16 April 2017

5/5

Google

During our process, Jacob speed was very helpful and caring throughout, definitely recommend, always rung me back when I needed support, was moved in within a week, love it , me and my partner are very happy with his service

Ty · 18 January 2025

Agent replied · 22 January 2025

Hi Ty, thank you for your kind review, we are so pleased to see you received a great service from Jacob in the Lettings team. We wish you all the best, from all the team at haart

5/5

Google

I am writing to thank Sean and Dinesh for the excellent work you have done whole letting process. You ware extremely helpful with some difficult issues, always on the phone or email to answer any questions and kept me well informed of how the process was going. As the owner I have been able to let and forget and thank you both for your great work. I would recommend you to all my friends. Tomasz Lezanski

Tomek · 23 December 2019

5/5

Google

Dinesh was very helped and I thank him for the valuation and expertise

Ariyan · 3 June 2025

5/5

Google

What can I say!!! Very nearly changed Estate agents until Nathan took over and what a pleasure it's been to deal with someone who actually does what they say they are going to do. He has been a pleasure to liase with

Chris · 18 December 2024

Agent replied · 25 December 2024

Good Afternoon Chris, Thank you for your 5 star review. We wish you all the best with your house sale. Kind Regards Nathan and the team at haart.

5/5

Google

Zoe Gregory has not only been an agent but has build a personal report and I could not achieve the best letting without her support. She has been an amazing person and I am probably unable to compensate her the support I have received from her for managing my Winston Knight Ltd account.

HANS · 25 June 2024

Agent replied · 24 August 2024

Hello, thank you for your kind review, we are so pleased to see you received a great service from Zoe in the Lettings team. We wish you all the best, from all the team at Haart!

5/5

Facebook

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Nicolas · 8 June 2022

Agent replied · 29 July 2023

Hi Nicolas Thank you for your 5 star review Speak soon From the team at haart estate agents

5/5

Google

5⭐ for Nathan - very helpful

Min · 16 January 2026

Agent replied · 16 January 2026

Good Afternoon Jamin, Thank you for your 5 star review. We wish you all the best with your house search. Kind Regards Nathan and the team at haart.

5/5

Google

I'm currently working with Amy from this office, she has been great with all the initial enquires, it's been a up hill start , so her professionalism and great work ethic with great humour has been required. Thanks Amy

Sebastian · 25 March 2021

Agent replied

Thank you for taking the time to write Amy such a great review. Have a lovely day, from the haart Nottingham sales team.

5/5

Google

We have had a great experience with Sean helping us find a property to rent. He has been really helpful throughout and kept us informed through each step. He has answered any questions we have had in good timing. Thank you for everything! Caitlin & Brad :)

Cait · 24 September 2024

Agent replied · 24 October 2024

Hi Caitlin & Brad, thank you for your kind review, we are so pleased to see you received a great service from Sean in the Lettings team. We wish you all the best, from all the team at haart

5/5

Google

From start to finish, my husband and I have had nothing but great service from Haart. This is our first house purchase so we’re apprehensive, but we needn’t have worried. Friendly staff who are super efficient and reassuring. Shout out to Nathan and Lauren!

Hayleymg1 · 29 July 2019

Agent replied

Dear Hayley & Richard, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Lauren Nathan & the team @ haart Nottingham estate agents

5/5

Google

I would like to say big thank you to Nathan for helping me out by answering all my questions when it comes to buying a property. He also helped me to save money on my conveyancing. Brilliant customer service. I will definitely recommend.

Luki · 31 August 2019

Agent replied

Dear Luki, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help! Kind Regards From Nathan and the team at Nottingham

5/5

Google

I’ve had great experience with Sean helping me find a property to rent . He as been very helpful and kept me informed thorough every step he’s answered all my questions that I’ve asked him so just want to thank him for everything

Tammy · 10 November 2024

Agent replied · 8 December 2024

Hi Tammy, thank you for your kind review, we are very glad to hear that you received a fantastic service from Sean in the Lettings team. We wish you all the best, from all the team at haart

5/5

Google

Haart were by far the best agent to have dealt with during my house search and purchase. They were absolutely great at arranging viewings and dealing with any enquiries. Cassie was especially helpful and couldn't do enough to help, which was really appreciated.

Awesome · 29 July 2019

Agent replied

Hi Awesome Phillibabe, We're pleased to see the 5-star rating you left for us! We wish you all the best for the future in your new home. haart Nottingham

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