Trusted Agent profile · Nottingham
★★★★★
446 reviews across 1 platform
968 Woodborough Road, Nottingham, NG3 5QS
Frank Innes's office in Nottingham, at 968 Woodborough Road, is rated 4.8 out of 5 across 446 reviews on 1 platform, including 446 Google reviews rated 4.8.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleIt was a great, stress-free, and easy-to-do rent arrangement with you guys. Jacob was so helpful in making the process easy.
"Thank you for your kind words! We strive to make every rental experience stress-free and easy for our customers. We're glad that Jacob was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a brilliant experience with Frank Innes Lettings. The team were very helpful and ensured our move ran smoothly. Kim was very supportive and made sure we settled in well. The team offered a personal experience and made us feel at ease. We really appreciate all they have done to help us and would recommend Frank Innes to anyone looking for properties in the area.
Thank you Dom for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a viewing with Oliwia Brzozowska today and were really happy with the experience. She was friendly, professional, and very helpful throughout the viewing. Oliwia took the time to answer all our questions and made the whole process feel relaxed and well-organised. We really appreciated how approachable and knowledgeable she was. Overall, it was a great viewing and we’re very grateful for her help.
Thank you for sharing your positive experience with Oliwia! We pride ourselves on having friendly, professional, and knowledgeable staff who go above and beyond for our customers. We're glad she made your viewing a great one. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleExcellent service, fast and efficient. Pulled all the stops out and always at the end of a phone for any questions or queries. Thoroughly recommend Alice and her team!
Thank you for your kind words and recommendation! Providing fast, efficient, and top-notch service is our priority. We're always here for any questions or concerns you may have. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleKim was great! Even got me in to my new place almost a week early!
"Thank you for your review! We are thrilled to hear that Kim provided exceptional service and was able to get you into your new place ahead of schedule. We are always here to make your move as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleJacob was amazing in helping with the move. Thank you so much!
"Thank you for your kind review! We are so happy that Jacob was able to assist with your move. Our team is always here to go above and beyond for our customers. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleJacob was absolutely amazing so patient and understanding with my situation his attention to details was very thorough, very approachable couldn’t thank him enough! Would deffo recommend in the future.
We are thrilled to hear that Jacob provided exceptional service! Our team strives to be patient, understanding, and thorough with all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI’ve had a fantastic experience with Kim From the very beginning, she was professional, friendly, and incredibly helpful. Communication has always been clear and prompt, and any questions or concerns were dealt with quickly and efficiently. Kim made the whole process smooth and stress-free, and I always felt supported which was vital as I was relocating to Nottingham with a young child. Thank you Kim.
5/5
GoogleGreat experience with Frank Innes! We recently moved into our new rental and Kim made the whole process so easy for us. She was so helpful and friendly throughout.
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI worked with Kim on finding a rental property and she was great throughout the whole process!! Kept me updated and I felt very listened to and valued! Thank you Kim!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRylie kenmuir of Mapperly Frank Innes Has Been Absolutely Fantastic! Rylie has been attentive and very helpful from start to finish and is very enthusiastic about her work. Rylie has kept me in the loop all the way and answered all my questions. She has called and emailed me threw the whole process. Rylie has kept my mind at ease and guided me threw the whole process making it stress free and a pleasant experience! (Which isn't usually the case when moving or looking for another property) I would highly recommended Rylie and her team as they are all enthusiast about their job roles and make it their priority to keep you in the loop. The team provide a high standard experience. Thankyou To Rylie and the team for all the support and help they have provided me with. Highly recommended ⭐⭐⭐⭐⭐
Thank you for your glowing recommendation, kind words and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJacob was so amazing to us during our process of moving into our home, making sure all documents were sorted very quickly and making everything as stress free as possible for us, definitely recommend, top lad.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe had a great experience thanks to Kim! She was incredibly helpful and made the whole process of moving into our rental home smooth and stress-free. We really appreciated her dedication and support
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe best in notts! Kim and Lauren made the process of buying and renting so easy for my wife and I. Their helpfulness, knowledge and kind nature really ensured that the process was stress free. Any questions or queries I had, they were really happy to help, with a quick response. They made sure the house was the most suitable for me and my family and within budget. I would really recommend anyone in notts to go through them when buying or renting. We are delighted with our new family home :)
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleRecently viewed a property and liaised with Oliwia Brzozowska regarding our property search. She's been incredibly helpful, polite and patient. Allowing us to thoroughly look over a property twice, answering any questions we have while also relaying any further questions to the vendor. She continues to support us by sending over any properties that fit our criteria. Highly recommend both Oliwia and Frank Innes to work towards finding the right property! Thank you again!
Thank you for sharing your wonderful experience with Oliwia and our team at Frank Innes. We pride ourselves on providing excellent service and we are thrilled to hear that Oliwia has been able to assist you in your property search. We appreciate your kind words and look forward to continuing to assist you in finding the perfect property. Thank you for choosing us and we highly recommend Oliwia and our team. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleKim was the best! She made our move to the rental house so much easier. Her support, professionalism, and friendliness really stood out. We’re so grateful for her help. Thank you
Thank you for your kind words about Kim! We are so happy to hear that she was able to make your move smoother and provide exceptional support and service. We truly value your business and are grateful to have Kim on our team. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleEthan was a gem to speak with, his amazing customer service and reassurance throughout really made the whole experience 10x better.
Thank you for your kind words! We strive to provide exceptional customer service and it's wonderful to hear that Ethan went above and beyond to make your experience great. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI would like to thank Frank Innes for all their help and support when selling my house in Carlton. I was updated every step of the way and they staff couldnt be more approachable, friendly and professional. I would highly recommend Frank Innes to anyone thinking of selling their property. Thank you so much.
Thank you so much for your kind words! We are thrilled to hear that our team provided you with the support and updates you needed during the selling process. We strive to be approachable, friendly, and professional in all our interactions. Thank you for choosing Frank Innes and for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a great experience with Kim at Frank Innes while searching for a rental property. She was really helpful throughout the whole process and kept me updated every step of the way. Even when Kim wasn’t available, the rest of the team were just as supportive and quick to assist. Excellent service all round, I’d definitely recommend them to anyone looking to rent in the area! Thank you so much.
Thank you for your fantastic review! Our team at Frank Innes takes pride in providing excellent service and we're thrilled to hear that Kim and the rest of the team were able to provide you with a helpful and supportive rental experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe recently moved into our rental and Kim was very helpful throughout the whole process of securing the rental and during the move in process.
Thank you for your kind words! We are so happy to hear that Kim was able to make your rental experience smooth and stress-free. We strive to provide excellent service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleLois and Kim made our process of renting a property so much easier and always ready to help. I would highly recommend their service.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI recently moved to an apartment and we were greeted by Kimberly who was lovely from the first time we met all the way to when she handed us the keys. My experience with Frank’s Inns has been a pleasure and will definitely recommend to anyone considering moving.
Many thanks for your marvellous 5* review and recommendation Cooper. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am a long standing tenant and can honestly say that when I have needed any assistance (eg when my oven broke), then Kim Watkins provided excellent customer service-arranging for a replacement oven within 24 hours from when it was reported! In 12 years as a tenant I have zero complaints!
Thank you for taking the time to share your positive experience with our company. We are thrilled to hear that you have had such a great experience with our customer service, especially from Kim Watkins. We aim to provide quick and efficient assistance to all our tenants. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally great experience, Jacob made the process really easy and was very helpful! we got a present when we picked up our keys!
Thank you for your positive feedback! We are thrilled to hear that your experience with Jacob was enjoyable. We strive to make the process as easy and stress-free as possible for our customers. Best Wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Frank Innes's Nottingham office has 446 reviews across 1 platform: 446 on Google.
Frank Innes Nottingham is rated 4.8 out of 5 across all 446 reviews, and 4.8 out of 5 on Google from 446 reviews.
Frank Innes Nottingham, 968 Woodborough Road, Nottingham, NG3 5QS.
