Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleAbby has provided us excellent service throughout our tenancy. She has always been there for us to help with all our queries we had during the process. Great experience..I would highly recommend them.
Dilpreet Β· 17 October 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleHighly recommended, friendly professional service. Dealt with Jessi whom made the transition incredibly pleasurable.
Pete Β· 15 June 2018
Agent replied Β· 13 June 2024
Good afternoon Pete,
Thank you for taking the time to leave this 5* feedback. It is always great to see comments like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.
Many thanks again. Regan
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5/5
GoogleHelpfull to arrange things quickly and very accommodate
Ramanathan Β· 18 December 2024
Agent replied Β· 23 December 2024
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery flexible,easier communication and response.Good work team which referred me to the right person. Keen on details of the property and williness to update any concern.i highly recommend Frank Innes to any buyer and tenant
Paul Β· 14 June 2023
Agent replied Β· 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have just exchanged on a house i sold using the modern method of auction, after its was recommended by Allison Pallister at Frank Innes. I have been very impressed with the process from beginning to end. A professional and effective process throughout. Thankyou Allison!
TJ Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe are happy to meet Jessica who not only found a suitable rental property few years ago for us but also found a tenant for our new house recently. She is very professional and motivated. I recommend her if you are either a potential tenant looking for a rental property or a landlord looking for a good tenant.
Vishwanath Β· 15 June 2019
Agent replied Β· 13 June 2024
Hi Vishwanath
Thank you very much for this 5* review and recommendation! Great to hear that Jessica and the team provided such good service in helping you find a Tenant for your new property!
Kind regards, Jake
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5/5
GoogleMoved from Quorn to Nottingham with the help of Abby Ashmore. Very attentive, very professional, and incredibly helpful the whole way through making it a smooth process. Highly recommend using them as a tenant.
Scott Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSuccessful sale just achieved. The whole process, from valuation to viewings through to completion, was handled professionally and efficiently by Alison and ALL her colleagues. Nothing was too much trouble for the whole team who dealt with every step of the process, enabling us to be completely 'hands off'. Many thanks and highly recommended.
Paul Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
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5/5
GoogleI highly recommend them easy to work with,they dont require unneccesary things.brilliant,frank innes is the best they are very helpful
Randy Β· 14 April 2024
Agent replied Β· 13 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThank you so much, your service was fantastic
Chiaka Β· 9 October 2024
Agent replied Β· 8 November 2024
Thank you for leaving us your superb 5* review Chiaka. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service. Jessie was very helpful and friendly.
Alex Β· 15 June 2018
Agent replied Β· 13 June 2024
Hi Alex
Thank you for leaving this review and for the 5 stars for Jessie and the team!
Kind regards, Chris
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5/5
GoogleMyself and my family love our new home through Frank innesπ₯° And I must say I commend this firm β¦
Aghogho Β· 14 February 2024
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat service and excellent communication. Rylie supported us throughout our renting application process and helped us deal with any issues we faced fast and efficiently.
Sofia Β· 17 October 2023
Agent replied Β· 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMade the process of letting out my property very easy. Very helpful even prior to any business being confirmed with them. Seem to genuinely have the customer's best interests at heart, particularly Corrine Whitby and Kelly Ashurst. Thoroughly recommended!
Massimo Β· 15 June 2017
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5/5
GoogleVery professional service. Elliott and Simon are excellent at dealing with queries and progressing the sale. They are highly organised and efficient. Would recommend to anyone selling a property.
Imran Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had an excellent experience with Frank Innes in Nottingham especially kim.watkins
BIBIN Β· 24 June 2024
Agent replied Β· 23 August 2024
Hi BIBIN VARGHESE, thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that Kim Watkins provided you with excellent service. If you have any further comments or concerns, please feel free to contact us at review@countrywide.co.uk. Thank you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThey sorted out my move in smoothly. Great service. Recommended.
Thakur Β· 24 July 2024
Agent replied Β· 13 June 2024
Hi Thakur Sumeet, we appreciate your feedback and apologize for any confusion. We will work on ensuring better communication in the future. If you have any further concerns, please feel free to reach out to us at review@countrywide.co.uk Thank you.
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5/5
GoogleVery professional service. We moved to Nottingham from Denmark recently and Abby Ashmore helped us a lot to find a proper rental house. She is very experienced, punctual and her way of communication is very efficient. Highly recommended!
Hakan Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI met Lauren who came to my property to provide a rental valuation. She was friendly and professional and provided me with all the information I needed.
Matt Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSelling a house during lockdown and with staff furloughed has definitely been challenging! Alison, Cassie and Hayley have been so helpful every step of the way, doing everything they could to get us moved into our new home. Would definitely use again.PositiveResponsiveness, Professionalism
Claire Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
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1/5
GoogleGreat at the beginning when you are spending money with them and renting a property. Awful once you wish to leave and they owe you money, have ignored my repeated deposit return requests resulting in me needing to raise a dispute against them to claim it back.
Adam Β· 14 June 2020
Agent replied Β· 13 June 2024
Hi, Adam
Thanks for your review. I'm delighted to hear that everything went so well for you and that the team took the stress out of moving.
Kind regards, Chris
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5/5
GoogleThe agent that we dealt with was called Jessi Pabla. It was an all round positive experience, she was extremely helpful, polite and professional, ensuring that she found us the perfect property that fit our exact criteria. I would definitely recommend Frank Innes mapperley and Jessi Pabla in particular.
Andrew Β· 15 June 2019
Agent replied Β· 13 June 2024
Thank you Andrew for taking the time to leave us with your fantastic 5* review. It was great to read that you received an all round positive experience from Jessi and the team at our dedicated Frank Innes branch in Mapperley.
Best wishes
Emma.
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5/5
GoogleI live in the US and needed to sell my mum's house. Alison and Cassie, were both professional added their professional advise and were terrific moving things a long during the pandemic and keeping the buyer engaged. Thank YOU both so much.
Angela Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
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5/5
GoogleI am very happy with the service provided by Rylie Kenmuir of Frank Innes, I found her very polite and efficient.
Ian Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.