Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleFriendly professional staff who really care!! I could not recommend this agent any higher, they go above and beyond to ensure everything runs smoothly and are by far the best agent I have ever used.
Farah Β· 15 June 2018
Agent replied Β· 13 June 2024
Hello Farah,
Thank you for this fantastic 5 star review for the team at Frank Innes in Mapperly! We always aim to go above and beyond for our valued customers and making sure the process whether buying or selling goes as smoothly as possible. Thanks for the high recommendation. Best wishes, Maryjane.
β
β
β
β
β
5/5
GoogleSuper supportive and professional in all their dealings, thanks guys
Elizabeth Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleJessi Pabla helped my Fiance and I move in quickly and painlessly. She was available from start to finish and helped us get going in under a week! Would recommend highly.
Harrison Β· 15 June 2019
Agent replied Β· 13 June 2024
Thank you Harrison for taking the time to leave a 5* rating and review. We all wish you and your fiancΓ© the very best in your new home. Kindest regards, Mark
β
β
β
β
β
5/5
GoogleEmmie you have been a fantastic help and a assisted in quick turn around to get us into the property which is what we needed thank you
Miss Β· 15 June 2019
Agent replied Β· 13 June 2024
Thank you for your 5* review and kind comments. All the best in your new home, Mike.
β
β
β
β
β
5/5
GoogleI received fantastic service from Jessi Pabla .I found her very helpful , attentive and was very pleased with the advice on marketing my property .
Chris Β· 15 June 2019
Agent replied Β· 13 June 2024
Thank you Chris for this amazing 5* review.
Kind regards, Lucy
β
β
β
β
β
5/5
GoogleHighly recommended, friendly professional service. Deal with Jessi whom made the
my move in the new house easy and incredibly .Thanx Jessiππ₯π β¦
Teo Β· 15 June 2018
Agent replied Β· 13 June 2024
Thank you Teo for your wonderful 5* review of Jessi at our Frank Innes branch in Mapperley. It is brilliant to read that Jessi made the whole process straightforward and trouble free! Best wishes, Maryjane.
β
β
β
β
β
5/5
GoogleJessi Pabla provided a really helpful service to me and my partner who were looking for our first place together. Thanks!
Isabelle Β· 15 June 2019
Agent replied Β· 13 June 2024
Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. Best of luck settling into your new home.
Kind Regards, Sarah
β
β
β
β
β
5/5
GoogleProfessional and friendly service. Would recommend them. Quick turn around from applying to moving in. Very pleased.
Boo Β· 14 June 2020
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
β
β
β
β
β
5/5
GoogleProfessional and approachable staff , I received excellent efficient service , my property let super fast with no hiccups, definitely recommend
Joanne Β· 15 June 2018
Agent replied Β· 13 June 2024
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.
Many thanks again for leaving this feedback.
β
β
β
β
β
5/5
Googleafter using frank innes i am delighted, they are professional, informative, pleasent and well dressed. been with them years and intend to stay, i would highly reccomend for people to use this agency the three girls jazmin, rebecca and meeshia keep you updated and make the journey easy, customer service is second to none.
Tracey Β· 16 June 2015
β
β
β
β
β
5/5
GoogleAbsolutely fantastic service. James Green, our lettings negotiator, couldn't do enough for us, from arranging viewings, to keeping me up to date with what was going on. Highly recommend the whole team, James in particular. Many thanks.
Laura Β· 15 June 2018
β
β
β
β
β
2/5
GoogleRating only, no written review.
Sivaruban Β· 26 November 2025
Agent replied Β· 26 December 2025
Thank you for your feedback and weβre sorry to hear about your experience.Β Weβd appreciate the chance to learn more about what happened so please feel free to email us at review@countrywide.co.uk and weβll be happy to look into it further.
β
β
β
β
β
5/5
GoogleFantastic service
21BBP033 Β· 16 September 2025
Agent replied Β· 16 April 2026
Thank you so much for the amazing review! Our team works hard to provide fantastic service to all our customers and we are thrilled to hear that we have met your expectations. Best wishes, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
5/5
Googlegreat service
Maya Β· 16 September 2025
Agent replied Β· 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
β
β
β
β
β
1/5
GoogleRating only, no written review.
Lorraine Β· 16 July 2025
Agent replied Β· 16 April 2026
We take all feedback seriously and appreciate you taking the time to share your experience. Please do reach out to us by email at review@countrywide.co.uk so we can investigate and help accordingly.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Victoria Β· 12 May 2025
Agent replied Β· 16 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! Weβd love to hear any other details if you have the time!
β
β
β
β
β
5/5
GoogleRating only, no written review.
Olewe Β· 18 October 2024
Agent replied Β· 8 November 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
β
β
β
β
β
5/5
GoogleExcellent service!
Heather Β· 14 May 2024
Agent replied Β· 13 June 2024
Heather Bradfield thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Jurkuc Β· 14 April 2024
Agent replied Β· 13 June 2024
Thank you Jurkuc
β
β
β
β
β
5/5
GoogleRating only, no written review.
Tristan Β· 15 March 2024
Agent replied Β· 13 June 2024
Tristan Spencer thank you for your 5* review.
β
β
β
β
β
1/5
GoogleTerrible
Jack Β· 15 March 2024
Agent replied Β· 13 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Aleena Β· 17 October 2023
Agent replied Β· 13 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleRating only, no written review.
Lakshika Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleAbby is awesome!!!
Tran Β· 18 August 2023
Agent replied Β· 13 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.