5/5
Jessica has been amazing helping us sort out our first flat, very helpful and lovely service :)
Agent replied · 13 June 2024
Thank you Lucy for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
Trusted Agent profile · Nottingham
★★★★★
446 reviews across 1 platform
968 Woodborough Road, Nottingham, NG3 5QS
Frank Innes's office in Nottingham, at 968 Woodborough Road, is rated 4.8 out of 5 across 446 reviews on 1 platform, including 446 Google reviews rated 4.8.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
Jessica has been amazing helping us sort out our first flat, very helpful and lovely service :)
Thank you Lucy for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
5/5
Really happy with Frank Innes, their professionalism and dedication to finding me a house were exceptional. The team's attention to detail and personalised service made the entire process smooth and enjoyable. I highly recommend them to anyone.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
Thank you Jessi for all your help before and after moving in, Id like to give her a 5 star rating.
Hi Dacebook Facebook Thank you for the excellent comments about Jessi and the 5 star review as well! Kind regards, Chris
4/5
Jessi was very helpful and friendly from the beginnings and tried to solve any issues i had quickly an efficiently
Thank you for the great review! I'm happy to hear you received very good service from Jessi. However, if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah.
1/5
Terrible service booked 2 properties 2 view never did get to see them unprofessional mapperley branch made believe they were giving me appt to view them sent email with time on then ignored me take ur service elsewhere where they appreciate it appalling
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Abby Ashmore of course! You should make her the face of Frank Innes. She took it upon herself to get a better property for my family when we missed our first choice due to the landlord's preference. Her customers' service is the best
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
We have been arranging to move out in the last couple of weeks and have been dealing with Jessica Cranmer, she has been very helpful and genuine with us both. She has answered all our questions very quick and has given us all the information we’ve needed. We’re very happy with Frank Innes we will deffinately reccomend to other people. Thanks jess! Hannah and Jake xx
Hi Jake Thank you for leaving this review. It is great to hear that Jessica has kept in touch with you throughout the process and I will make sure your comments are fed back to her because she has definitely earned those 5 stars! Kind regards, Chris
5/5
A special thanks to Jessi who made the whole process of moving very easy and trouble free. Thank you!
Thank you Peter for your wonderful 5* review of Jessi at our Frank Innes branch in Mapperley. It is brilliant to read that Jessi made the whole process very easy and trouble free! Best wishes, Scott.
5/5
We recently rented an apartment in Nottingham, Riley from Frank Innes Maperly helped us through this process. She was very proactive in keeping us updated and moving our application forward. I can recommend using Frank Innes.
Thank you for your brilliant 5* review and thank you for your Recommendation. Best wishes, Lucy, Customer Relations.
5/5
Thankyou so much to emmie to sorting out our letting very professional and friendly would recommend Thankyou
Hi Kanini Thank you very much for this 5* review and recommendation! Kind regards, Jake
5/5
Having used this office many times before, I would recommend them to anyone. Rebecca kept me well informed all the way through the process from start to finish.The price was realistic, Richard exeplained the process, so things were straight forward. If you have a house to rent out, get in touch with them!
5/5
We’ve been working with Abby to sort out a rented property. She’s been amazing and straight to the point. Very knowledgeable and courteous whenever she’s been round the visit and has always responded promptly to any queries we’ve had. Overall, pretty great experience so far and I’d recommend the team to anyone looking for a painless renting experience.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Very good experience with Kim one of Frank innes staff. She did a good documents control and assistance.
Thanks for the excellent 5* review! Thanks for your thoughtful comments about Kim and our Mapperley team. Best wishes, Lucy, Customer Relations.
5/5
From a landlords perspective could not be happier. Jessica worked quickly and consiscley with me to get my property filled with good tenants. Things couldn't have been smoother for the move and since the move I've always been promptly informed of any necessary work on the property. I feel like I'm up to date, but with the stress of needing to be available everyday gone.
Hi Toni Thank you for taking the time to leave this review. I am delighted to hear that Jessica has managed to get the property rented out and to find good tenants. It sounds like she has looked after everything so well and I am sure she will continue to for as long as you need! Kind regards Chris
5/5
Excellent service moving into a rented property. Kept up to date with progress throughout by Kim and given clear guidance. Always very contactable and friendly.
Thank you for leaving us your superb 5* review Peter. Best wishes, Lucy, Customer Relations.
5/5
Very helpful and freindly staff, especially lois who helped us with our move in. Thank you!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
From a landlords perspective could not be happier. Jessica worked quickly and consiscley with me to get my property filled with good tenants. Things couldn't have been smoother for the move and since the move I've always been promptly informed of any necessary work on the property. I feel like I'm up to date, but with the stress of needing to be available everyday gone.
Hi Toni Thank you for taking the time to leave this review. I am delighted to hear that Jessica has managed to get the property rented out and to find good tenants. It sounds like she has looked after everything so well and I am sure she will continue to for as long as you need! Kind regards Chris
5/5
Jessi is very friendly and really takes on board your requirements. Thanks for your help.
Hi Jo, many thanks for your 5* review. Glad Jessi at Frank Innes was responsive to your needs. Best wishes, Tracey.
5/5
Completely amazing estate agency and Emmie made sure my move was smoothly and perfect xxxx
Thank you Samantha for your wonderful 5* review! Best wishes, Scott
5/5
I really like Frank Innes! This is the first time I've ever rented a house on my own (the other times have been through student lettings with friends) and they made the process so painless and easy. They've even politely and kindly put up with my requests and questions on how renting a house works! Very nice staff, have never let me down.
Hi Simon Thank you very much for this review and 5* rating! I am delighted to hear that the team provided such good service and made your first time renting on your own an easy experience! Kind regards, Jake
5/5
Rylie at frank innes mapperley has been absolutely amazing, helped with all my enquiries straight away, made the letting experience as smooth as possible. and kept in contact through the whole process. Thank you you are a star
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
4/5
Very satisfied with the service I received - Jessi Pabla helped us every step of the way and was very patient even though we were looking at multiple houses. I've had landlords/ real estate agents who's attitude came off as cold and snobbish but none of that was received here. I'd definitely choose Frank innes again if or when I'm moving into another place.
Hi, Fransua Thank you for taking the time to leave this review. It's great to hear that Jessi has provided such a great level of customer service and if there is anything we can do to earn that extra star, do not hesitate to be in touch! Kind regards, Chris
5/5
Jessi Pabla is an asset to the business, friendly, professional, always happy to help.
Thank you Melissa, i am glad Jessi was able to help. Kind Regards, Sarah
5/5
Very professional team with outstanding communication skills. Nothing was too much trouble and reassured me throughout. I will 100% use Alice and the sales team in the future.
Simone, thank you for your amazing 5* review! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Frank Innes's Nottingham office has 446 reviews across 1 platform: 446 on Google.
Frank Innes Nottingham is rated 4.8 out of 5 across all 446 reviews, and 4.8 out of 5 on Google from 446 reviews.
Frank Innes Nottingham, 968 Woodborough Road, Nottingham, NG3 5QS.