Trusted Agent profile · Nottingham
★★★★★
446 reviews across 1 platform
968 Woodborough Road, Nottingham, NG3 5QS
Frank Innes's office in Nottingham, at 968 Woodborough Road, is rated 4.8 out of 5 across 446 reviews on 1 platform, including 446 Google reviews rated 4.8.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleI have never rented before and it was my first time renting out the house. Kim helped me at every step and updated me every step during the process. I'm really happy with the service and would recommend. Thank you, Kim! Last but not the least, Thank you for the welcome Gift Hamper :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleWe found our tenant in two-week time. They kept me updated by text message. Jessica was brilliant in everything. In the future, we will definitely come back to them.
Hi Chunping Thank you for leaving this review. I am delighted to hear that we managed to get a new tenant in so quickly. I will make sure your comments are fed back to Jessica and we look forward to dealing with you again! Kind regards, Chris
5/5
GoogleLauren was so helpful! It is my first time renting and she made a stressful situation a breeze and now I am in the perfect house!
Thank you for your 5* review and fantastic comments. Kind regards, Scott
5/5
GoogleI would like to say thank you to Lauren for helping with my move she was very polite and friendly and nice very happy with the service at mapperley breach
Thank you for the 5 star Review Michael. I will pass on your kind comments to Lauren at the Mapperley branch of Frank Innes Estate Agents. Kind Regards, Sarah
5/5
GoogleMs Jessi Pabla is the secret jewel in frank Innes crown. Amazing young lady. So understanding, so knowledgeable, very helpful and accommodating. I will never go anywhere else again xxx.
Hi Ajaz, Thank you for this wonderful 5* review and your kind words for Jessi from our Frank Innes branch in Mapperley. I will be sure to pass your amazing feedback on to her and you will always be happy to use her services. Best wishes, Maryjane.
5/5
GoogleBest letting agency to work with. They were really helpful. My husband and I were really pleased with their services. Looking forward to working with them in the future.
Thank you for taking the time to leave us this amazing 5* review Mirriam. Kind regards Lucy, Customer Relations.
5/5
GoogleI would recommend frank Innes mapperly branch to anyone. I would like to say a big thank you to jessi from start to end she was extremely helpful . She made you feel very welcome from the beginning . She was professional and friendly which makes such a difference when looking for a new place to stay. I would recommend her and this company to others . Also would use this company again in the future .
Hi Lynn, Thank you for awarding Jessi and the team at Frank Innes in Mapperly 5 stars for the excellent customer service you have received. It is fantastic to read that from your experience with Jessi that you would not hesitate to use our company again. Kind regards, Maryjane.
5/5
GoogleJames was very professional from start to finish and an asset to Frank Innes. i wouldnt hesitate in using Frank Innes in the future .
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleAbsolutely fantastic! I would definitely recommend for their service and professionalism. I would like to thank in particular Jessica for all the help, I was impressed with her hospitality,
Thank you very much Mr Ali, the Frank Innes team in Mapperley strive to provide an efficient customer service to each and every customer. I am pleased to see that Jessica and the entire team were able to deliver their proven 5* service. Kind regards, Sarah
5/5
GoogleLauren was absolutely superb. Professional , patient and informative. Took me through the rental process . Introduction , Viewing , landlord meetings and referencing.
Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes Donna (Customer Relations).
5/5
GoogleGreat experience finding a new home thanks to Kim and the team!
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant service. Jessi Pabla made it such an easy move, any concerns I had was dealt with quickly and efficiently. Thanks for you help Jessi!
Thank you Christian for your kind words and 5* review of the brilliant service you received. Best wishes Emma
1/5
GoogleAbsolutely incredulous ???! 8 months of reporting flooding and total damp ?! Reported numerous occasions to no avail ?! Have now advised local council as to my rights regarding this matter
Hi Kate, I'm truly sorry to hear about your experience and the issues you've faced. Please contact us at review@countrywide.co.uk so we can address this matter promptly. Kind regards, Lucy, Customer Relations.
5/5
GoogleEmmie helped make my recent move pain free & happily answered any questions I had throughout the entire process. Thank you Emmie!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy
5/5
GoogleJessi has been excellent. She has always been available and quickly resolved any questions I had about my letting. I would recommend her and Frank Innes.
Hi Lynne Thank you for the review. I will make sure your comments are fed back to Jessi as it sounds like she has earned those 5 stars! Kind regards, Chris
5/5
GoogleI had been looking for a place for months and found it difficult to even get viewings. Frank innes made it a very easy process and the staff were very helpful and kind. I strongly recommend looking for a home with them :)
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
4/5
GoogleUpdated: very fast and efficient work from Rylie to get me in to the property. Friendly staff. There are some issues with the property, but I'm glad to say both the landlord and agency are communicating with me and working to resolve this. Appreciated.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have never rented before and it was my first time renting out the house. Kim helped me at every step and updated me every step during the process. I'm really happy with the service and would recommend. Thank you, Kim! Last but not the least, Thank you for the welcome Gift Hamper :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleVery responsive, friendly and helpful. I have been using their property management services for seven years now and I have absolutely no hesitation in recommending them. Abby has done an outstanding job over the last couple of years and is a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleWe were very pleased with the service provided during the letting process. Besides staff were very friendly, much appreciated for everything
Thank you for your glowing 5* review Taylan. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
Googlehi, i saw the agency on the internet. I emailed the rental company and Jessica C. responded immediately. We made an appointment in a short time and started the necessary work for the procedures. she is very caring and loving person. hope it gives good news :)
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe have had an amazing experience with Abby! She has been so helpful and responsive. We went through all the paperwork and the tenancy requirements very easily with her professional guidance and kind support. Hope she is gonna take care of our tenancy in the future!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlevery satisfied. Members of staff are not only friendly and helpful but very efficient. Many thnaks1
Many thanks Andres for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was a fantastic experience with their staff. They listened to me and their attention to details is second to none. Their holistic care really impressive and they gave me comprehensive explanation of what I needed to know. Thanks a lot Jessica. Keep it up.
Thank you for your 5* review!
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