Frank Innes Nottingham reviews

★★★★★ 5/5

Google

Jade has been exceptional from my initial enquiry, all the way through to completion. I wasn't confident of getting a mortgage but Jade worked so hard and kept me updated as often as possible and got me what I needed. Cannot recommend her highly enough and she deserves a lot of thanks and recognition for her hard work and for being so lovely throughout.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 14 June 2021

★★★★★ 5/5

Google

Harvey was very helpful with my purchase, helping with communication between the seller and me, as well as helping to chase solicitors and ensure everything ran smoothly

Stuart · 10 October 2024

★★★★★ 5/5

Google

Jessi was very helpful when myself and my boyfriend were looking for our first home. She always responded quickly and even now we have moved in, she’s just a message away and always happy to help us if there’s anything we need. Would definitely ask Jessi for help in the future if we ever decide to move again! Thank you Jessi for helping us find our first home!PositiveResponsiveness, Quality, Professionalism

Claire · 24 August 2020

★★★★★ 5/5

Google

Had a really tough experience during my tenancy at a property due to persistent issues with the management company. James (who initially let the property to me) was empathetic and supportive throughout the entire year and did all that he could to help despite it not being his fault or the fault of Frank Innes. Lovely gentleman who I wouldn’t hesitate to recommend to anyone looking to rent a property!!

Charlie · 14 December 2024

★★★★★ 5/5

Google

A very pleasant experience with Jessi who helped us market our first rental property. She was friendly, extremely informative, professional and very committed to the role. The process from marketing to tenant moving in was extremely smooth and passed without hindrance. We certainly felt in capable hands. I would thoroughly recommend Jessi and Frank Innes for those looking for a letting agent.PositiveResponsiveness, Quality, Professionalism, Value

Megan · 24 August 2021

★★★★★ 5/5

Google

Would like to thank Andy Hall for all the support he gave my son on the purchase of his first home, and answering all my questions, even the daft ones, that I asked on behalf of my son. Many thanks Andy. 😊 …

Ian · 17 October 2023

★★★★★ 5/5

Google

Reliable estate agency. Helped me to sell my house in just a few days. Everything went smoothly and I am happy that I decided to sell with them.

Ioana · 24 July 2024

★★★★★ 5/5

Google

Kim is absolutely amazing! She dealt with my panicky and worrying self with such decorum and care and made me feel like I was in good hands. When one sale didn’t go well, she found em an alternative super quick and helped me be in the best position to be going ahead for it. Will recommend always! Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Aqeela · 24 August 2021

★★★★★ 5/5

Google

A very professional and helpful service from Tony Cotterill, Mark Howard and the rest of the team - they all went above and beyond to make the whole sales process as smooth as possible from start to finish. Tony has a wealth of experience and knowledge of the market and can keep a level head when things get complicated during the sales process. I would not hesitate to recommend them.

Teresa · 19 October 2024

★★★★★ 5/5

Google

I couldn't recommend Frank Innes highly enough. Tony and the team were extremely professional throughout the process, keeping me informed at every stage, and were able to deal with the sale of the property with minimal input from myself. Their use of technology to manage the process made it very easy to keep up to date with the progress of the sale. I would definitely use them in the future.

Steve · 15 June 2018

★★★★★ 5/5

Google

Great service, the lettings team found a tenant within a short period of time and the whole process was handled professionally and with care. Thank you, especially Sharon Coaton and Gabriella Chapman , really appreciate your hard efforts!

Sharon · 16 November 2023

★★★★★ 5/5

Google

Abby and the team at Frank Innes were amazing from start to finish - extremely proactive, friendly, and knowledgable. We were kept in the loop throughout the process, which we really appreciated given the complicated nature of our sale. Would highly recommend.

Lydia · 19 July 2023

★★★★★ 1/5

Google

ABSOLUTELY AVOID. UNABLE TO SELL MY PROPERTY FOR OVER 3 MONTHS. HAVE VERY INEXPERIENCED ESTATE AGENTS. They really dont know how to sell property and happily giving me offers to the property £50,000 under the estimated value. Worst estate agent experience and would stay as far as possible for the sale of large homes.

ROHAIL · 16 April 2025

★★★★★ 5/5

Google

We had a great experience with Kim Jones who helped us through the lengthy process of selling and buying. Kim was really helpful & helped speed up the process when a missing bit of important paperwork looked set to cause a delay at a really key deadline. Kim was approachable throughout the process.

KIREN · 14 June 2022

★★★★★ 5/5

Google

Fantastic service from start to finish. Tony was incredibly informative and his experience was clearly visible. Also a special thanks to Sharon who made our sale as easy as possible- any queries were responded to on the same day and she gave regular updates. Everyone that I came into contact with were happy to help, polite and friendly. Couldn't have asked for better service. Thanks all!

Claire · 15 June 2019

★★★★★ 5/5

Google

I would like to thank all the staff at Frank Innes for marketing our house and supporting us. I would especially like to thank Sharon Walker who went out of her way to make sure we were updated and followed up all leads without fail! She was absolutely fab and I can’t recommend her enough if you are looking to sell your house.

Nisha · 14 June 2020

★★★★★ 5/5

Google

The team is soo friendly and the kind of patience they have is impeccable. They make sure each and every thing belongs to home / flat is available

Sunil · 16 December 2025

★★★★★ 5/5

Google

As is usual with any house sale, there were a number of issues and problems which arose throughout the process. FI staff were always helpful and efficient in dealing with these issues. Many thanks to Morgan and Kim who I found friendly and professional in all my dealings with them.

Pete · 14 June 2022

★★★★★ 5/5

Google

Last week my partner and I travelled to Nottingham to search for new rental accommodation in preparation for our new jobs starting this August. We were looked after by Ms. Jessi Pabla and found her to be knowledgeable, professional and an excellent communicator. Her quick responses has made choosing a new home much less stressful! Thanks Jessi!PositiveResponsiveness, Quality, Professionalism

Vidhya · 24 August 2020

★★★★★ 5/5

Google

Excellent service!! I have to say that I was extremely impressed by the level of service received by Eric and Sharon!! There were constant flow of updates throughout the whole purchasing experience / process with them!! Frank Innes were absolutely brilliant and I would highly recommend their services!! Thank you Eric and Sharon!!

Teodora · 24 August 2021

★★★★★ 5/5

Google

Jessi has been there for us every step of the way helping myself and my boyfriend find our first house together. The process was so professional yet friendly and we were updated throughout which was a welcome change from previous experiences. Thrilled to have Frank Innes by our side for our tenancy.PositiveResponsiveness, Quality, Professionalism

Lu · 14 June 2021

★★★★★ 4/5

Google

The team at Frank Innes ensured good communication and kept the sale process progressing, enabling the completion deadline to be met. Thank you to all.

Adelaide · 16 December 2025

★★★★★ 5/5

Google

Kieran at this branch was very proactive with our search and understood our needs well. He was a responsive and knowledgeable estate agent and we are very happy with the service.

Alexia · 16 October 2025

★★★★★ 5/5

Google

Excellent service. After an initial email, an experienced local manager promptly visited to value the house. It was on the market very quickly and the first three people to view the house made an offer. I accepted one of the offers and things are now progressing nicely. All the staff I have dealt with have been professional, friendly and efficient.

David · 17 October 2024