Bairstow Eves Nottingham Sales reviews

★★★★★ 1/5

Trustpilot

Really bad

I have rented a property with Bairstow Eves and I have stayed there for nearly 3 years. When I left not only that it took them more than 2 months to release the deposit but they have retained half of the initial deposit for some things that was damaged before I have rented the property. I know that the new tenant has moved in next day after we moved out and the new tenant has clean the garden for which Bairstow eves have retain 120£ from my deposit. The garden was left in the same state that we have taken. I am not saying that it took them 4 months to repair a main door that I couldn’t lock and I had to sleep at night with the door unlocked with a 4 years old child. I have also repainted all the house and repaired the garage and front door on my expense while I have lived there. When I have asked about the invoices for the money that they will retain for what they are saying that has been repaired they find different excuses not to provide them. So be careful when you renting with them as you won’t get the deposit back.

Ana-Maria · 1 August 2023

★★★★★ 5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola · 17 October 2024

★★★★★ 5/5

Google

Bairstow Eves are a great company and have been amazing sorting us out our first home to rent. Amazing service by both Evelyn and Sophie 🥳 …

Beth · 25 September 2024

★★★★★ 1/5

Yell

Terrible Experience with this Letting Agent - Avoid at All Costs!

Absolutely gutted with the letting agent's service, I must say. The property they handed over to us was an absolute state! Shoddy repairs, leakages galore, and poor workmanship everywhere you look. And get this, they've got a separate department for reporting defects to property management, but the letting team couldn't care less about recording the issues we reported! To top it all off, when it came time to move out, the landlord took the entire deposit without addressing any of the complaints we made. And guess what? The letting agent conveniently ignored our pleas and didn't bother reporting a single thing. Blimey! If you're thinking of renting in the NG8 area, do yourself a favor and steer well clear of my previous house. Those letting negotiators were in such a rush to hand it over to me, they didn't even bother to view it themselves! Utterly disappointed and would not recommend this letting agent to anyone. Consider yourself warned, folks! #PoorService #AvoidAtAllCosts"

ThilinaL · 27 June 2023

★★★★★ 5/5

Google

Kieran, he is one of the best. The boy treated me and my family super well and a very nice guy ❤️ thank you very much. Bairstow Eves

Migue · 26 August 2024

★★★★★ 1/5

Trustpilot

Hi this is my experience with Baristow Eves

Hi, I have horrible experience with this agent. I live from 12 years in 55 Gloucester Road. All this time I looked after property, painted walls, doors and everything need fixing. Wend I moved in to property was full of bed bugs dirty carpet, I have to get aut toilet seat, bat tube cracked, toilet crack, tails in kitchen floor broken, garden was like in jungle and full off garbage. After I clean everything, the agent is coming to do property inspections, they even not inspected property bifor I moved in. In all this years the same agent is coming to check property and he always says:( I wish all properties to be like this. In all this years I ask to change the carpet in 2 rooms and change 2beds. This was all wat I ask. But every year after check property they send maintenance to do same bit in, like change sockets, bulbs, silicone even they don’t need to change. In 1year they send electricians to change lamps in bathroom, after 1week his son is coming to change again and wat his father change a wick bifor hi throw away. This is watt they do. If I call them, they never respond. Now they send maintenance to change fences in garden. Wend i ask them what they change, i can’t even see what they do, they start to scream and say they was doing to me a lot of favour. I call the agency but they don’t care. Finally aware contact end it in 5 may. But in February we signed new contract. After incident with maintenance, agent is coming to check property and start to see wi don’t pay to much rent for this property. And after call to my husband and tell him the landlord wants to increase rent with 500£ . We refuse that and agree to live house. In the end we pay everything in date and wait for deposit. 🙈🙈🙈🙈 this is nightmare for me, after they check and find things like they have to change a door, and lot of rubbish. I have to give them 50£ . All this guys in walthamstow agency are the same. I ask to speak with landlord. This is impossible for them. This is my experience with this agency. Be aware with them. Even you landlord or tenant. Thy will charge both.

Ion · 23 June 2023

★★★★★ 5/5

Google

Excellent Estate Agents, very helpful when we were looking late on in the window as students. Also have been excellent in providing references since moving out.

Chris · 25 September 2024

★★★★★ 5/5

Google

By far, one of the best Agents I have dealt with in renting my HMO. Sophie, Nadine, Becki & team have been great in helping with questions and keeping me updated. Very professional & knowledgeable team, always on hand via email and phone.

Jamil · 26 October 2023

★★★★★ 5/5

Trustpilot

'I was totally satisfied with Bairstow…

'I was totally satisfied with Bairstow Eves during the sale of my house.They kept in touch with me and communicated throughout the whole process. Their explanations were clear. Each member of the staff that I had dealings with were friendly and personable and they helped to make everything easy from beginning to end. In particular, they were extremely quick to put my house on the market and worked very quickly to arrange the initial viewings. Their emails were friendly and not too formal.

Beryl · 31 May 2023

★★★★★ 5/5

Trustpilot

Frinton on sea branch

Frinton on sea branch, Jodie went above and beyond the call of duty to ensure that this House sale went ahead. With problem after problem mounting against the sale she was the glue that held the whole deal together. I'll be eternally grateful to her. What an asset to your company. A+ Mr T Drake

Trevor · 31 January 2019

★★★★★ 5/5

Trustpilot

Bairstow Eves Bow-

Karl was our estate agent and I can't explain how helpful and great he was. He stuck with us to find the right property, even though this took a while and eventually helped us find out dream first little flat together (my partner and I) which we have now very happily been in for nearly a year.

Nicola · 13 February 2017

★★★★★ 5/5

Google

Alice dealt with the purchase of my property. She kept tabs on the sale and made sure the solicitors communicated. She kept me informed throughout the purchase and answered any questions and queries that I had efficiently. I had no issues at all with the service provided and would happily use Bairstowe Eves again.PositiveQuality

Dan · 26 October 2022

★★★★★ 1/5

Trustpilot

Sly, money grabbers

My experience was a short one with Barstow (Sutton branch) when I simply asked to view a property. Confirmed I have my own AIP and without asking she goes on to try and sell me their services. I didn't agree to any financial consultation but they set one up anyway. I said I didn't need it and wasn't able to view the property without one. The fact they don't even ask and just set it up is so sly. Wouldn't recommend for anyone let alone a first time buyer.

Postal · 15 May 2023

★★★★★ 5/5

Google

Evelyn F has been extremely helpful, excellent communication. Great help 👍 Definitely recommend to renters and buyers. Thank you …

Ruby-Olivia · 3 December 2024

★★★★★ 5/5

Trustpilot

I am so grateful to Shanna for her enthusiastic help

I sincerely thank Shanna Seaton for her help.She took her time to help me when I needed it most, genuinely resolving my problems and attentively listened to my needs.

Lai · 29 July 2023

★★★★★ 5/5

Trustpilot

Karen and Dan in Nottingham were really helpful

Karen and Dan in the Maid Marion Way branch in Nottingham were really helpful in getting a sale over the line when it ran into difficulties, patiently helping us sort out several issues over 2 months until we finally got it over the line. Thanks to them both.

Customer · 1 April 2021

★★★★★ 1/5

Trustpilot

If I could leave zero I would

If I could leave zero I would! We recently moved into a rental properrenting threw these cowboys! We've had nothing but problems, first no gas safety checks were conducted, major leak happened from bathroom to the kitchen leaving us with no power, could we get hold of anyone? No! We are left with major damage to our belongings and currently looking for somewhere else to move to! I also feel fro the landlord are they aware that this property is managed by such con artists!

William · 1 May 2023

★★★★★ 1/5

Trustpilot

We had a very disappointing experience with Walthamstow Bairstoweves

We had a very disappointing experience with Bairstow Eves in Walthamstow.

LUCY · 20 February 2026

★★★★★ 5/5

Google

Many thanks to Bairstow Eves for helping find a good apartment in Nottingham. I am so delighted at their staff Kieran Shaw. He was very professional and deserves a lot of commendation. Thank you and wishing you all the best. Tunji.

Tunji · 26 October 2023

★★★★★ 5/5

Google

I am happy with the service here and kieran was lovely, i am honored to work with such a good agent

K_ · 27 October 2024

★★★★★ 5/5

Google

Really helpful and accommodating throughout the rental process! Particular pleased with both Grace and Sharon's help in providing all the necessary information and working around our busy schedules, and by keeping constant communication.

Matt · 29 March 2024

★★★★★ 1/5

Trustpilot

Contract Should Be Illegal

I could write an essay on how bad this company is. Essentially once you sign the contract, you have 14 days under law to cancel, but after that period you have to give them their money. They were badgering me to get my flat on sale for a holiday period, and then they missed the holiday period with their sales event to get it online. Said it would have taken x3 weeks to take the photos and get it online. So I said give me back the keys, as I want to do some extra bits (new hob, lights, breakfast bar). Then I went to purple Bricks who had it online in 2 days, and told Bairstow Eves "I don't care if I have to pay you, I want nothing more to do with you". And complained. So their internal complaints service decided that it was my fault it wasn't online in time because I was holding it up by doing extra work. Even though I had the emails proving the opposite. So then I went to the Ombudsman just to waste more time, and asked them a simple question "When does the contract end?" To which they replied "We can't tell you because we're not legally trained". Then they sent me the code of conduct that the Ombudsman writes which is the legal framework that estate agents write their contracts against. And Bairstow Eves sent an illegible page in response, and said if I signed it I should understand it. So if they (all parties) can't answer a simple question like that, how are members of the public meant to have a full understanding of it? Especially when it mentions duration of the contract is in section 3 (of the estate agent's contract) - then you look for it and it goes: section 1,2,4,5,6,7,8.The bottom line is - they get your signature, and then they can go golfing or whatever else they get up to, and they're legally entitled under British law to their money once you sell with another agent, or find a buyer.* And everything else that's meant to represent consumer rights is a farce. *In terms of finding the buyer: they say they've always got people on the books even before it goes online. That even when another agent finds a buyer, it was them. That they might have told a spouse or sibling who informed your buyer. That if you find a buyer yourself and don't use another agent for two years, there's no way of proving it was you that found them, but the marketing period is indefinite. Even if the contract states the marketing period is for 5 months or so, it will still state it's indefinite at the same time, and they state that from the moment you've signed they've already got interested parties. Etc, etc.

Mr · 1 March 2023

★★★★★ 5/5

Google

Had kieran for a couple of viewings, absolutely lovely and great service, made everything clear and simple for us, about to move in today!

Jamie · 26 August 2024

★★★★★ 1/5

Trustpilot

Bairstow eves lettings Romford

Bairstow eves lettings Romford - never do any business with them. They have been charging huge fees from landlords and never return call or email. We have also complained to Customer care team 4 weeks back and there has been no progress in our complaint. The have charged us for annual renewal fee that was not included in the contract and inspite of multiple calls and emails we havent been refunded (all proof emailed to the team multiple times). None of the staff members are professional and inspite of multiple emails and calls we get informed that their manager will call us and they dont know anything about the matter.

PS · 18 February 2023