1/5
TrustpilotNot real good approach
Trusted Agent profile · Nottingham
Bairstow Eves Nottingham Sales reviews
★★★★★
1,010 reviews across 3 platforms
24-26 Maid Marian Way, Nottingham, NG1 6HS, NG1 6HS
Bairstow Eves's office in Nottingham, at 24-26 Maid Marian Way, is rated 3.5 out of 5 across 1,010 reviews on three platforms, including 395 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotI would advise everyone to avoid …
I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.
1/5
TrustpilotWish I used an alternative agent.
Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.
1/5
TrustpilotMoved out of a rented property…
Moved out of a rented property 29/07/2024. Chased and chased for updates about my deposit being returned only to keep being informed we are awaiting details from the landlady. According to my tenancy agreement I should have been informed within 10 days of any ‘proposed’ deductions. 3 weeks on and no further forward. If I was in breech of the tenancy agreement they would be quick to act but when it’s the other side.. nothing!
1/5
TrustpilotThe Nottingham branch made many…
The Nottingham branch made many promises of selling our property. Apart from taking photos and uploading to Rightmove they did nothing to sell our property. In fact their internal procedures and processes showed a high level of incompetence. Feedback was negligible and market information nil.I do not see what this company’s value proposition is?
5/5
GoogleMe and my wife have had a very pleasant experience choosing our next home. One of the agents there, Amy, has been absolutely fantastic at corresponding with us and keeping us to date! Thank your for all your help and we are looking forward to moving into our new property.
Agent replied · 25 October 2024
Adam Corns thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotOne of worst letting agent
One of worst letting agent , they don’t have any ethics, they just need money 💰, worst customer service, we got a flat for rent in worst condition, they gave without cleaning, used toilet didn’t even flush , really shame on them, when we gave a complaint they didn’t even apologise, and flat is also worst condition, it needs to refurbish but gave for rent. Full of oily kitchen, got shocked after seeing bathroom. Owner will not pick calls, this letting agent will not take responsibility, but they signed on behalf of owner on the agreement. But surely I will not leave them, I’ll post in every forums.
1/5
TrustpilotAdvertised flat for sale with a alloted…
Advertised flat for sale with a alloted parking space, then to be told I could only park my car in a very small space tight up against a wall, the space was smaller than my car, I don’t have a big car. I made it quite clear to Bairstow Eves that I only considered the flat as it had parking, not alloted small smart car only parking! The lies continued with this firm and they just repeat themselves like parrots. It has cost me 2.5k in fees and I have to pull out so a chain of 4 people before me are also going to be effected, I was literally at contract stage, the stress is unbearable that I and others are now going to suffer. I do NOT recommend this company, their tactic is also to say to the seller while you are there, oh don’t forget you have a viewing later and 2 further ones booked in! This is pressure selling and more than likely lies. The management guy that runs the upkeep of the building told me that if I couldn’t park there that I should have my licence taken away, change your car to a smart car! His rudeness continued until I was left in tears, the agent just stood by and did nothing! Avoid this company, they talk the talk but never follow through.
5/5
TrustpilotSuperb communication and prompt…
Superb communication and prompt responses from Eilish. Dealt with my concern about a property that is managed by yourselves with care and empathy.Thank you Eilish.
5/5
GoogleAs a landlord, I’ve been working with Bairstow eves for over three years now. I’ve been meaning to write this review for a while and now is probably a good time to give an informed one. Although my review is more focused on the letting side, I can also vouch for the sales team too. They have a very strong team - from what I can see I think they are one of the larger agents in Nottingham. As such there are quite a few members in the team, so there is always someone there to help. Sophie the branch manager, Amy the assistant manager, Tiffany... I can go on. All of the team members are very friendly, competent and I can rely on them. That’s very important to me. I have a few properties with them and I know that they are managing them well both in terms of meeting the legal requirements and in terms of ensuring that the tenants are happy. They have some good contractors that they have strong relationships with which means any issues are dealt with quickly and effectively. As it stands today, I don’t look at Bairstow Eves as being just my managing agents but more like my business partners. I go to them for advice and support and I know I’ll always get the best service. At first I used multiple agents and over time I’ve moved them to Bairstow Eves. I’d gladly give them 5 stars. Keep up the great work guys!
Agent replied · 25 October 2024
Hello Revlin, Thank you for taking the time to leave this wonderful 5 star review. The team strive to deliver the straightforward, personal and passionate service to its customers and it is great to learn that the you are having a great experience. I will make sure you review is shared with the entire team at the branch. Many thanks, Sarah
5/5
GoogleRented a property from Bairstow Eves. Kieran dealt with my case all the way through. Very helpful and the whole process was very smooth without any problems at all. Really thankful for all the help that I have got as it was quite a sudden and urgent move on my end.
Agent replied · 25 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a great experience renting through Bairstow Eves. The team was professional, responsive, and found the perfect house for my needs. The process was smooth, and communication was excellent throughout. Highly recommend for a hassle-free renting experience!
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
1/5
TrustpilotI don’t just make reviews unless I have…
I don’t just make reviews unless I have to. But a family member has their house for sale with B&E. and quite frankly from what I keep hearing it’s not a very good service at all. I also did my own way of contacting as a perspective buyer. 5 times I made contact with the local branch and not once have made contact over the property I was enquiring about. It also concerns me that there is no main number to call them apart from the local branches which if they are not providing a good service it will be there word against yours over any complaints to head office. So they have eliminated anyway of taking an issue higher than the branch. Which you need to ask do you want sell or buy a house from this organisation ? Also my family member had their house reduced without any written confirmation of them taking this action. So it would appear they can do pretty much what they like in terms of when it suits them rather than what suits there customers.
5/5
GoogleRecently moved out of my flat in Nottingham & spent so long trying to find a decent property at good value! I then found this company and started speaking to a lady named Talea & she found me a few straight away that were within my price range! She was so helpful & friendly & wasn’t pushy at all! I love my new flat & will definitely be using this company again! Thank you!
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
5/5
TrustpilotThe customer service base on day to
The customer service base on day to when I received the house. It was the fastest letting so far and all thanks to Grace with her excellent communication and guidance during the whole process
5/5
GoogleHighly recommend the services from these estate agents! After being let down from the previous ones last minute. Kieran helped us quickly through the paperwork to gain a place in a week! Stress-free, helpful and friendly😊🏠 …
Agent replied · 25 October 2024
Thank you Mya for taking the time to leave us your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGeorgia made renting easy
1/5
TrustpilotTotal failure in Hucknall
Total failure. Rude and unprofessional staff. Very few viewing of the house. Promised communication failed to happen as the norm. Poor quality photographs of house and near illiterate description of house and garden. Agents appear to be in league with the one buyer to get a cut down price so the house could be rented out by them. If you want to sell a home in Hucknall try another agent.
5/5
GoogleWe used Bairstow Eves for many years now and have been very pleased with their performance. A wonderful team..eg Kieran, Dylan, Joseph etc lead by Sophie...a cheerful bunch and most importantly can 'bespoke' the services to suit our needs...Keep up the good work!
Agent replied · 25 October 2024
Dear Winston Lee, thank you for your kind words and for being a loyal client of Bairstow Eves. We are delighted to hear that our team, especially Kieran, Dylan, Joseph, and Sophie, have been able to provide you with tailored services that meet your needs. We appreciate your support and look forward to continuing to assist you in the future.
1/5
TrustpilotVERY poor service
I have a buy to let property in Barking bought from and managed by the local Bairstow Eves office. I'm VERY unhappy with the service I receive from them. I pay a monthly service charge and yet get no service.Every month, the rent paid to Countrywide by Housing Benefit on my tenant's behalf goes astray. Every month it takes weeks of emails to trace the money despite my tenant sending a reference number. Housing Benefit have invited Countrwide to sign up to the landlord's portal so they know exactly when the rent is being paid. I have no idea whether Countrywide have signed up because neither they nor the Barking office respond to my emails. The January rent has not yet been paid to me. This is causing problems with mortgage payments, service charges etc. I'm certain my tenant is not the only person in receipt of Housing Benefit that Countrywide deal with and yet they seem to have no system for dealing with what is after all public money.When I tried to submit this on your feedback form, this is what I gotWe're sorry, but something went wrong.If you are the application owner check the logs for more information.
5/5
GoogleWe used Bairstow Eves Sales and Letting Agents Nottingham for the home we are now the new tenants of. The customer service of all the staff we spoke with was beyond remarkable. Shanna our direct contact was exceptionally briiliant and kept us informed from beginning to end also being flexible to work around our timings which was super helpful. Very very pleased with the service.
Agent replied · 25 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotThis is the worst Estate agent
This is the worst agent, avoid them at all costs. They are a complete shambles, they charge through the nose, and really haven't got a clue.
1/5
TrustpilotAbsolute worst estate agents
Absolute worst estate agents! Took our 6 months rent upfront told us we could move into the property only to be told 5 hours after we were due to get the keys that we weren’t allowed to have the property after all! We had paid for removals and were literally sitting outside the house only to be mucked about for the entire day. Very disappointing and if we could give them zero stars we would!
5/5
TrustpilotIncredible estate agents
Tia, Clair and Jordon have been super helpful and found exactly what we were looking for to rent. They have been professional, communicative and responsive - Tia went above and beyond what you should expect from an estate agent and I’m very grateful for this team. Highly recommend Bairstow Eaves in Walthamstow
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Questions about Bairstow Eves Nottingham Sales
Has Bairstow Eves won any awards?
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Nottingham won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
