Trusted Agent profile · Nottingham
★★★★★
1,011 reviews across 3 platforms
24-26 Maid Marian Way, Nottingham, NG1 6HS, NG1 6HS
Bairstow Eves's office in Nottingham, at 24-26 Maid Marian Way, is rated 3.5 out of 5 across 1,011 reviews on three platforms, including 395 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful, finished all my paperwork as soon as possible and they have a really good staff, I’d recommend!!
Thank you for your glowing review! We are so happy to hear that our staff provided excellent service and completed your paperwork efficiently. It means a lot to have your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleRecently moved with this Estate Agent's and it's been a great experience so far. Fixed issued quickly and has been great communication throughout the process. Big thank you to Kieran S for sorting everything for us. Thanks!
Thank you for your wonderful 5* review of our local team. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
1/5
TrustpilotThis is a review left by a Landlord
This is a review left by a Landlord, bunch of con-artists, dishonest and I have never met a bunch of such deceitful people.They cannot tell the truth, they play both sides and are extremely poor at that. Make up fantasy stories, quote law which none of them are qualified to do. I feel sorry for tenants having to actually sit and listen to their complete and utter rubbish - thankfully I do not need them and would never use them again. Even if I had a shed for rent I would not give it to these bunch of jokers. That is the service from Nottingham Maid Marian Way lettings department.
1/5
TrustpilotUnderhanded business practices and unbelievably poor customer service.
As a Landlord I signed up to Bairstoweve's "Full Management Service", their most expensive option. Thinking that it would obviously cover all the costs of managing the property for me. It did not.
5/5
GoogleGeorgia was extremely helpful and friendly whilst assisting us with our rental property. Great service 🙂 …
5/5
TrustpilotGreat service from Kevin at Norbury branch
Kevin Velaj worked so hard for us with great advice, honest valuation and excellent communication.
1/5
TrustpilotNon existent communications or professionalism.
We initially contacted this estate agency through Rightmove for a property valuation, and they were quick to respond, which led us to book an appointment. After the call, we received several follow-up messages confirming the scheduled time, including one on the day of the appointment. Unfortunately, no one showed up.I called the Romford branch directly, but only reached an answering machine. I left my details, expecting a call back, but that never happened. I even followed up with an email and checked my junk mail just in case, but received no response.This experience was highly disappointing. The lack of communication and professionalism was frustrating, and I found them to be very unreliable. I would advise others to avoid this agency.
5/5
TrustpilotMs Sophie Buckthorpe
Ms. Sophie was so helpful throughout the process and she was so kind and supportive to clarify my small concerns promptly. Absolutely she is an asset for the company. Thank you so much for your support Sophie
5/5
GoogleI purchased my home through Bairstow Eves. Marcus became aware of the type of property I was interested in and gave me a heads up when new ones were coming into the market. He responded to all my queries in a timely and professional manner, helping to make my purchase less stressful than previous experiences!
Thank you for your glowing 5* review Penny Taylor-Jones. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotSophie from Bairstow Eves in Nottingham…
Sophie from Bairstow Eves in Nottingham was outstanding in helping my daughter sort out a transfer of tenancy. This was a complex situation that took several weeks to sort out, but Sophie was very approachable, responded to queries quickly, liaising with the new tenant, landlord and remaining tenant too until everything was sorted out. Thank you!
5/5
GoogleFirst class service from Bairstow Eves, Nottingham. Lucy & Becki worked hard to get the right tenant for me. As it’s my first time letting my property I was slightly nervous about the whole process. But they made it simple & explained anything if I needed some clarity. Would highly recommend. Thanks for all your hard work & keeping me in the loop.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotCorrupt Liars
Trying to buy a house. Lied continuously for a week that the seller hadn't got back to them, when I spoke to the seller, he told me they'd arranged new viewings. They never get back to you and seem very disorganised.They also try to sell you their own mortgage advisor and tell you that using them will give you an advantage.There is a reason their nickname is B*****d Thieves.
5/5
GoogleGeorgia helped me find a place to rent and was brilliant 👍 …
Thank you for sharing your positive experience with Georgia! We are delighted that she was able to assist you with finding a rental property. Kind regards, Lucy, Customer Feedback and Support Team
1/5
Trustpilotput the phone down on me after hearing…
put the phone down on me after hearing my name. I assume its not the ideal name for a Tennant. unprofessional group of people, I'd rather be homeless
5/5
TrustpilotGreat service
My agent Eilish is really great. I can’t thank her enough for all her help. She is quick and responds to my emails. Im very grateful for her.
5/5
TrustpilotProfessional, Efficient & Friendly staff (Rainham Branch)
Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.
5/5
GoogleThe estate agent (Georgia in this case), was very helpful, and happy to move quickly.
"Thank you for your feedback! We're thrilled to hear that Georgia was able to provide you with quick and helpful service. We appreciate your business and look forward to working with you again. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWonderful service i would recommend this to anyone that is looking for a new home
Thank you so much for your kind words and recommendation! We take pride in providing excellent service to help people find their dream home. We appreciate your support and look forward to helping others in their search as well. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI don't know about the whole company but I can say the person I was dealing with (Mr. Joseph) was really helpful, coperative and supportive. He helped me alot to get my new home. His response about my queries was so quick and helfull. it was my first experience with Bairstow Eves Nottingham, and I would definitely recommend for renting.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic company, really helpful letting agent Evelyn. Went above and beyond and kept me updated constantly.
Thank you for your kind words! We're delighted to hear that Evelyn provided excellent service. Keeping our customers informed and going the extra mile is what we strive for. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleTrust me my second time renting from the Bairstow eves, I realy, realy like and Trust there service the agent were wery welcoming and acoomodating and always realy to help in any thing .I stongly recomend them now and always.
Thanks Nana for taking the time to leave us your wonderful recommendation and 5* review. Thank you for your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotKEEPING MY 3500 GBP (deposit & partial rent) for no reason
Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.
5/5
GoogleI recently had some questions about contracts when leaving a property and Eleanor was really helpful in explaining all the details, clearly. She didnt seem in any rush and was happy to listen to each question. Really useful service provided
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
TrustpilotI can’t fault Lauren😊 sales negotiator…
I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Bairstow Eves Nottingham Sales won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
