Trusted Agent profile · Nottingham
★★★★★
1,011 reviews across 3 platforms
24-26 Maid Marian Way, Nottingham, NG1 6HS, NG1 6HS
Bairstow Eves's office in Nottingham, at 24-26 Maid Marian Way, is rated 3.5 out of 5 across 1,011 reviews on three platforms, including 395 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleKathryn was an excellent agent who promptly addressed all the tasks needed and made the moving application process easier and swift supporting our application from the beginning. The employees at the office were understanding and kind. Highly recommended!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAbsolute amazing letting agent. A special thank you to Megan Ashton for providing us with the best help throughout the year in our student accomodation. She has been very prompt and supportive through the whole tenancy. I would recommend Megan to any of my friends.PositiveProfessionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotMy terrible experience
Me and my girlfriend we rented a flat around tree weeks ago with this agency! When I saw the flat it was old but I didn’t looked at detail! When we moved in we realized how dirty it was ! We spent over 4 hours just for clean the kitchen! There was oily fat stuck underneath the fan and cupboards all the drawers was so dirty and with food like cooked rice left over! When I saw the flat the mattress was covered but when we moved in we saw the mattress and we couldn’t sleep in because it was so dirty and full of marks we didn’t have any choice that buy a new one ! Also the sinck in the kitchen is licking,the toilet seat is broken, the shower doesn’t work we have to trouw water on our body because there is no water coming out from the phene shower, radiator in the leaving room doesn’t work so we are basically without heat in the leaving space! Now after tree weeks no one of this problem as been sort out! I leave you judge my experience with this state agency! We looking forward the day we can leave this property! Please avoid this state agency!
5/5
GoogleExcellent and fast service. Everything was properly explained by Kieran.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotWould just like to say a huge thank you…
Would just like to say a huge thank you to the sittingbourne team of Kelly,Paige and Charlie for all their hard work and dedication that went into selling my house.They really are a top team that are with you though every step of the way.The process of selling a house can at times be stressful but with the team from sittingbourne they guide you though the process with every inch of professionalism.So thank you to Kelly and the girls and all the sittingbourne Team.If your selling a house Bairstoweves are the Estate Agents to choose.Amber Kennedy
5/5
TrustpilotBaristow eves southend is Best agency in UK
My husband and I are new to this country, and we struggled for a long time to find a home. We visited many letting agencies, but none of them were very helpful. One day, we decided to take a chance and visit Bairstow Eves Southend, and that decision changed everything.
1/5
TrustpilotSCAM SCAM SCAM - AVOID
This company ruins people's lives. Shame there is not a Zero Star. After making an offer on a property being sold by Bairstow Eves and getting it accepted, we proceeded to instruct our conveyancers to do the searches on the property. Once the searches were complete and the mortgage also got approved by the bank, Bairstow Eves came back to say someone else has made a higher offer and put pressure on us to increase our offer. We were shocked because we were told that our initial offer had been accepted. Nonetheless, we increased our offer by £7,000 and was told our new offer had again been accepted. When we queried the agent on why the property was still showing online as "for sale", they told us it was an error and they will update it. That never happened. When we were expecting to complete the sale and exchange contracts, Bairstow Eves came back again to tell us that the seller once again wants more money because someone else had offered £3,000 more than our second offer. Now how can someone else make an offer on a property which has been sold (subject to contract)? How can you make someone start searches on a property that you know full well you won't be selling to them?We pulled out of the sale after that and had to quickly find another property to avoid losing the approved mortgage from the bank. We are also having to pay for the searches on the new property, meaning we have now paid twice. We did not receive a refund from Bairstow Eves for the searches that were carried out on the property they were selling after they accepted our offer. This company has no care for people's lives and livelihoods. Now that we have found a new property and is looking forward, GUESS WHAT, Bairstow Eves has got the nerve and the cheek to contact us again to say that the other buyer that the Seller chose over us has disappointed them so they would like to offer the property again to us. Can you believe this?Summary:- Offer made £265,000 - Accepted by B.E- Property pulled- New offer made £272,000 - Accepted by B.E- Property pulled again- B.E offers property to another buyer for £275,000- New buyer pulls out- B.E comes back to ask us (original buyers) if we would like to buy the house again at £272,000So my advice to anyone wanting to buy from this company is ... DON'T. Avoid them like a plague. Oh and that agent of theirs called Jake Kennedy... I just want to say "Shame on you."
1/5
GoogleI had a terrible experience with Amber working in the sales dept. She wasted about one year of my time and money as I was trying to buy my first investment property. I will not recommend this agents if you want to buy a property except you are willing to waste your time and money.
Hello Iyobosa, I'm sorry to hear about your experience with our sales department. We take feedback seriously and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns. Best regards, Lucy, Customer Relations Team
5/5
TrustpilotI bought my house in Barkingside, and rented as well.
I bought my house in Barkingside through Bairstow eves. I had very good experience and everything went smooth. I had to rent out same house after some time. I choose again Bairstow eves, as these guys were so helpful to me. Luckily I was dealing with same person again. Elaine is the most helpful estate agent, I have ever met. She is understanding, helpful, and tried her best, to help me.Elaine and Adam both helped me to go through process of renting out. I would highly recommend Bairstow Eves Wanstead and am very thankful to both of them.Shazia
1/5
TrustpilotIf you're trying to rent from then…
If you're trying to rent from then please run away. Dont believe in the good reviews as they are all fake. Bairsstow eve have left a review in my name which is fraud and fake I am shocked. After my bad experience, I thought let me warn people by leaving a review then I see a review in my name already written. They have mentioned that I have rented a property of them. They never gave the property to me. After being dragged around for weeks, I chased these guys up on daily basis 10 calls just to get to them once. Lack of staff on letting side is not even a word. One employee is the manager and employee and everyday she is on annual leave. No words to describe these guys. I mean why are you guys writing a review in my name. I have reported your fraud and will take further action. Mahnoor is apparently the manager but she is always on annual leave, she made 2 appointments with me and cancelled out last minute and messed my entire day twice. I had no requested from landlord they told me call bairstow eve in hainault just to get Robert to tell me landlord says no because I have played them around. After seeing a fake review written in my name it makes sense these guys a fraud. Also if you are trying to rent from them good luck as one part timer is the employee they have thought her to lie and say I was on annual leave. This is a jokeI have income higher than they requested, homelet said your reference went through, I am also a landlord which puts me in the experience how but these guys are. I feel sorry for the landlords with them.
5/5
TrustpilotWe would like to thanks Rajan for…
We would like to thanks Rajan for helping us, he has replied to all of our enquiries very promptly and even outside his working hours! He has done above and beyond to make sure we had a great experience. Thanks!
5/5
GoogleAbsolutely brilliant letting agent. Special thanks to Alice for managing to turn around a property I fell in love with in less than 24 hours, getting the keys the following week! She's been so lovely, professional and supportive throughout the whole process and made everything super easy!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI would recommend georgia frudd to anyone, this is the best experience i have had with a letting agents! Thank you so much bairstoweves 👌 …
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleAbsolutely brilliant letting agent. Special thanks to Alice for managing to turn around a property I fell in love with in less than 24 hours, getting the keys the following week! She's been so lovely, professional and supportive throughout the whole process and made everything super easy!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleOverall, it has been a very good decision to use Bairstow Eve to manage my property. They offer a very efficient service when there are issues. Amy Ashmore has been my point of contact and she is great. She's helpful and very quick to respond to queries.
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
1/5
GoogleWorst letting agency ever. My deposit was lock with owner for 3 months and I have fight legally to get it back. No support or negotiations done by the company. Also the house was leaking, I have to follow-up with multiple vendors. I won’t recommend this company.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotJordan Knights at Bairstow Eves Witham
What a great team at Bairstow Eves in Witham especially Jordan Knights who went above and beyond to get the purchase of my new property through before the Stamp Duty holiday ended. She was always at the end of the phone when my own estate agents selling my property seemed uninterested once I had accepted an offer. Even if Jordan wasnt available Nick was always at hand to step in. I couldn’t recommend Bairstow Eves enough.
1/5
Trustpilot6 months ago
I vacated my flat 6 months ago, and despite endless promises to "evaluate and return" my deposit, they have done absolutely nothing. Every time I follow up, I get the same excuse, "we're working on it", but it's clear they have no intention of refunding what is rightfully mine.Their behavior is completely unethical, and they are taking advantage of tenants. Do yourself a favor and avoid this company at all costs. If you value your money and peace of mind, stay far away from them.
1/5
TrustpilotBackstabeves - Brackley Branch
Very poor experience all round. Had a holding deposit on a new build, jumped through hoops to provide everything requested to keep the sale moving - every part of communication had to be initiated by myself. Led along by agent to believe everything was going well, turns out Chad Deakin went behind my back to sell the property to another couple. It seems a reservation doesn't mean much to this company.No transparency, very untrustworthy and unprofessional to say the least.On the bright side, probably a blessing in disguise as this company have shown their true colours from the start, not somebody I would want to appease in the future.
1/5
TrustpilotDon't waste your time and money
I've been tryingn to purchase a mortgage with this company the reservation ran out before the purchase was complete wasting my time and money this happened because bairstow is not interested in filling there part on e they vot thre mone I've been ignored and pushed aside countless times buy this firm was told they will call me back at least a dozen times with no call back there email response are normal shurg offs all I've needed from them was the lender form so the solicitor and sale rep can do there job took 6 weeks of waiting g and chasing there mortgage department to fail miserable because after they git paid for there part in the sales and purchases they don't care anymore and you git pushed to the back burner this has lost me £1000s of pounds in fees to solicitors and reservation in the property all because there not interested after you paid there fee I'm a first time buyer and completely deverstated buy this company.
2/5
TrustpilotThe Bairstoweves branch in Nottingham…
The Bairstoweves branch in Nottingham were consistently terrible at responding to issues. As a tenant in a flat managed by the agency, I had a few issues with the radiator constantly radiating heat. As the agency fully managed the property, I reported the issue which they didn't do anything about until a couple of months after (bearing in mind this was in the middle of summer when I made the report). After emailing them a few times and quite sternly, the finally contacted my landlord to resolve this issue. The inability for this agency to deal with serious matters that have been reported is horrendous. Would not recommend.
1/5
TrustpilotThe worst agency ever
The worst agency ever. Rented a house. There was a leak and all living room floor was wavy, so they said they will fix it. Its been 6 months and nothing. So we moved out. It was terrible comunication, did not knew it they accepted the notice or not. Amy way, we managed to move out. I asked for my full deposit, on move out day, they said we will get full amount. The landlord approved. On 20th of March i asked where is my deposit? I got an respond that i need to confirm my bank details. I did. On 23rd i wrote where is the deposit. They said my wofe needs to confirm bank details. She did. I called them they said now it will be up to 10 days. 10 days later i wrote an email, where is my deposit. I got a response that i need to confirm my bank details! What a joke. Due to corona, we lost income, i need money, and they just playing around, wont pick the phone too.
5/5
GoogleIf I could rate higher I would. We recently rented our property through Bairstow Eves Nottingham and they couldn't have made it a smoother process. A special mention for Dylan Anderson, who went above and beyond - from remarkable service and knowledge of the market, to accommodating all our needs! Becoming a landlord has never been so easy with Dylan's assistance. No query was too much for him, helping us understanding every step and ensuring we got the best bang for our buck. You'd be silly to look elsewhere when looking to rent your property! I couldn't recommend or thank Bairstow Eves and Dylan enough.
1/5
TrustpilotUnprofessional people working here like Manager Mark Alexander
Unprofessional and uneducated people working here. How do I know? They were selling my flat and Mark Alexander, the Manager, called me to force me to sell when he wanted me to sell (all he cared about was his commission). I told him I wanted to wait to make a decision and like an upset kid, he just hanged up on me! If the Manager, who is supposed to give the example, behaves like that, then that gives u a very grim idea of how the whole Company is. If you want to sell your flat, do it with real professionals who have your best interest in mind, not only their commission. To be fair, Adam Shackman who was the Negotiator for the sale was professional and polite at all times. But if a Manager behaves like that, that ruins the whole experience and the reputation of the Company. Nobody should deal with a Company that has unprofessional and uneducated people in charge.
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Yes. Bairstow Eves Nottingham Sales won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
