Trusted Agent profile · Nottingham

Bairstow Eves Nottingham Sales reviews

★★★★★ Good

1,010 reviews across 3 platforms

24-26 Maid Marian Way, Nottingham, NG1 6HS, NG1 6HS

Bairstow Eves's office in Nottingham, at 24-26 Maid Marian Way, is rated 3.5 out of 5 across 1,010 reviews on three platforms, including 395 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

395

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Google

Excellent service, no issues. A big thank to Emma, Joe and the team for all their help and advice. Would highly recommend Bairstow Eves

Graham · 27 June 2024

Agent replied · 25 October 2024

Hi Graham, thank you for your kind words! We're delighted to hear that Emma, Joe, and the team provided you with excellent service. We appreciate your recommendation and look forward to assisting you in the future.

5/5

Google

Have had a good experience dealing with Bairstow eves. Kieran has been very helpful.

Feddrik · 3 December 2024

Agent replied · 10 December 2024

Hello Feddrik, thank you for your 5* review! We're delighted to hear that you had a good experience with us and found Kieran to be very helpful. Best regards, Lucy, Customer Relations Team

5/5

Google

We cannot thank Bairstow Eves enough for the excellent service when selling our house. Alice kept us informed of progress and chased up solicitors when needed. We would not hesitate to use Bairstow Eves again.

Susan · 26 October 2023

Agent replied · 25 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Georgia was really helpful towards helping us getting the apartment. Thank you so much Bairstow eves lettings

Tolulope · 4 October 2024

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review and your generous comments Tolulope. Best wishes, Lucy, Customer Relations.

5/5

Google

A smooth experience so far and have had no issues. Property is managed by a landlady/lord so there's not much contact with the agents any more but the checkout process was pretty easy. Very detailed inventory photos (In colour too!) giving good peace of mind when it comes to leaving that there won't be any hidden work to complete.

Josh · 26 October 2020

Agent replied · 25 October 2024

Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)

5/5

Google

Great service. Evelyn was extremely helpful in answering my questions. Would recommend :)

Faye · 3 December 2024

Agent replied · 10 December 2024

Many thanks Faye for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very easy process to move and always helpful. Amy was very friendly on receipt of the house keys. They were understanding where we needed any assistance.

Oliver · 28 April 2024

Agent replied · 25 October 2024

Oliver, thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

5/5

Google

The whole experience me and my partner had with Bairstow Eves has been so reassuring and helpful throughout. Darcy took on our case and was amazing in communication and helping my partner to understand details for the property we are now renting. Overall couldn’t fault anything that the team have done for us leading up to getting the keys and moving in. Thanks again guys !

Daniel · 26 August 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review Daniel. Kind regards, Lucy, Customer Relations.

5/5

Google

Georgia very helpful , freindly and working hard for the customers Thank you Georgia

FAHAD · 27 October 2024

Agent replied · 10 November 2024

Fahad many thanks for your wonderful 5* review, it means a lot to us! Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent estate agents when we used them as students. Sophie was extremely helpful throughout the process.

Fergus · 25 September 2024

Agent replied · 25 October 2024

Thank you for leaving us your superb 5* review Fergus. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

5/5

Google

Exceptional quick process and specially Georgia was amazing .

Virag · 4 January 2025

Agent replied · 9 January 2025

Hello Virag, Thank you for your wonderful 5* review! We're thrilled to hear that you found the process exceptional and that Georgia made such a positive impact. Best regards, Lucy, Customer Relations Team

5/5

Google

Sharon is an incredible woman 😁 very happy to be served by her .she has offerred the best to us.lots of love 💖😘 …

Maggie · 28 April 2024

Agent replied · 25 October 2024

Thank you for your 5* review Maggie Ng'endo. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Very smooth and friendly experience with a respected letting agency in Nottingham City. Joseph was particularly helpful with answering any queries and assuring a relaxed moving-in process.

Swez · 28 February 2024

Agent replied · 25 October 2024

Swez, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Didn't turn the water on for me when I moved in..searched for the stop valve but couldn't find it anywhere. Had to call a plumber out who managed to find it after about 30 minutes of searching. Billed the amount to Barstow Eves and they refused to pay. They said "common sense should have prevailed" and I should have found the stop valve. I'm sorry but common sense should've have prevailed and you should have checked the water was turned on before moving me in. Disgraceful agent hooked up with countrywide estates repairs who are probably the worst company I've ever encountered in my life, along with Bairstow Eves.

O1 · 26 October 2023

Agent replied · 25 October 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Google

Terrible Experience with this Letting Agent - Avoid at All Costs! I had an absolutely dreadful experience with this letting agent. The property they handed over to us was in an appalling state, showing signs of shoddy repairs, leakages, and poor workmanship throughout. It's astonishing that they have a separate department for reporting defects to the property management service, yet the letting team couldn't be bothered to take note of any of the issues we reported. To make matters worse, when our tenancy came to an end, the landlord unjustly deducted our entire deposit without addressing a single one of our valid complaints. Despite our efforts, the letting agent showed complete disregard for our concerns, failing to take any action or report our issues. It's a shame that they prioritized rushing us into the property without even bothering to properly inspect it. I strongly advise anyone considering renting a property in the NG8 area to steer clear of this letting agent. Their negligence and lack of professionalism are simply unacceptable. Save yourself the trouble and find a more reputable agency that values its tenants and ensures proper maintenance. Take my word for it and avoid this letting agent at all costs! #TerribleService #AvoidThisAgent

Thilina · 26 October 2023

Agent replied · 25 October 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

3/5

Google

We recently completed a purchase with Bairstow Eves that took 11 months in total, largely due to very poor communication from the seller that wasn't helped in any way by BE as the agent. As an experienced investor making regular purchases, this was one of the longest and most frustrating processes I've experienced. I had 4 different points of contact through the purchase and found it very difficult trying to get any sort of communication or help from them (the first 3 were awful and each left the company and I was passed to somebody new each time). Eventually I was passed to Joe, who I must say was excellent (quick to respond and helpful to follow up with the seller for us), and it was probably only thanks to his assistance that we eventually completed the purchase successfully. It's luck of the draw as to which staff member you end up working with, as if it weren't for Joe, I would have given them a rating of just 1 star, they were honestly one of the worst agents I've dealt with for most of the process. His support alone is what bumps my rating up to 3 stars.

Chris · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I have been going through a tough and long winded process in selling my house due to solicitors and I was so impressed with how Shannon had gone out of her way to ensure the process was as smooth as possible for me. She was the only reason I was able to complete the process so efficiently even with all the hiccups. I also really appreciated Sara being able to meet me at my property when needed and assisted me with key exchange of tenants when I wasn't in the area. I would recommend this particular branch because of how well my case was managed. Thank you for your help!!

Roshni · 26 October 2023

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a great and smooth experience renting my first flat. Special shout out to Kieran Shaw who sorted out everything for us promptly and kept us in the loop!

Alexandra · 30 December 2023

Agent replied · 25 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Such a great experince with Bairstow Eves. Alice Ingrem provided an excellent service throughout the rental process. In this Covid situation with everything on emails and phone calls , Alice was very professional & supportive to ease the distance factor in the process. Thank you very much !PositiveResponsiveness, Quality, Professionalism, Value

Pradeep · 26 October 2021

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

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Questions about Bairstow Eves Nottingham Sales

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Nottingham won Gold.

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Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.

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