Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
TrustpilotI highly recommend Bairstow Evesβ¦
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great π€©
Jake Β· 11 July 2023
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1/5
GoogleWe have had nothing but issues with Bairstow Eves since we rented a property 3 years ago. We have received chasing emails for rent that they had misplaced, a breach of contract warning for a property inspection that was booked and not registered on their system and countless more issues. We had so many issues with the property when when we first moved in and it took weeks/months to get the smallest problems resolved. Countrywide are even worse - Would not recommend.
Alicia Β· 27 June 2024
Agent replied Β· 25 October 2024
Hi Alicia, we are sorry to hear about the issues you have experienced with Bairstow Eves. Your feedback is important to us, and we would like to address your concerns. Please contact us at review@countrywide.co.uk so we can further assist you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe are extremely pleased with the services provided by Bairstow Eves Nottingham. From the very beginning, their team has been professional, attentive, and responsive. The process of renting our home was smooth and efficient, thanks to their expertise and dedication.
The agency ensured that the property was in excellent condition and addressed any concerns we had promptly. Their commitment to customer satisfaction is evident in every interaction, making our experience as tenants truly enjoyable. We highly recommend Bairstow Eves Nottingham to anyone looking for a reliable and trustworthy real estate agency.
Eilleen Β· 27 June 2024
Agent replied Β· 25 October 2024
Hi Eilleen, thank you for sharing your positive experience with Bairstow Eves Nottingham. We are delighted to hear that our team provided you with professional and attentive service throughout the renting process. Your recommendation means a lot to us. Thank you for choosing us as your real estate agency.
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5/5
GoogleThe best letting agent in Nottingham
Asim Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
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5/5
GoogleEverything sorted, quick easy no complaints
Lewis Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for the amazing review! We are so glad to hear that our service made your experience quick and easy. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
TrustpilotAVOID AVOID AVOID Jason Jessica and Freddie
AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.
Jamesfinglas Β· 26 June 2023
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5/5
GoogleJust gone to collect the keys for a property I'm now renting with my wife, the process was quick efficient and perfectly explained. I'm extremely happy with the service provided, Shanna was extremely helpful and I wouldn't recommend anyone else
Lowi Β· 10 January 2024
Agent replied Β· 9 January 2025
Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI recently rented a property through these guys a lady called Sharon was extremely helpful. The whole process was done quick and efficiently. Iβm very happy Thank you very much for your help
Dhvani Β· 28 May 2024
Agent replied Β· 25 October 2024
Thank you for leaving us an excellent 5* review Dhvani Sachdeva. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI recently rented a property through these guys a lady called Sharon was extremely helpful. The whole process was done quick and efficiently. Iβm very happy Thank you very much for your help
D Β· 14 May 2024
Agent replied Β· 10 December 2024
Thank you for leaving us an excellent 5* review Dhvani Sachdeva. Kind regards, Lucy, Customer Relations.
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5/5
GoogleZaihid is our property manager and I must say he is quick to respond and cannot do enough to ensure anything to do with the property is carried out promptly. Excellent service.
Richard Β· 28 May 2024
Agent replied Β· 25 October 2024
Richard Coleman thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have had one of the best services from,(Bairstowe Eve) through Mr Lewis and Koffi since we started with the process of trying to buy a property. I would frankly say their services are impeccable.I will not hesitate at any one moment to recommend them /( Bairtowe eve )to family members/friends who would need their services.They have been very polite, patient andsupportive enough and at times had to go an extra mile out of their working hours to render me and my family the services we wanted.Infact they posses the knowledge ,skills and qualities in the customers service sector.They are an asset Bairstowe Eve needs in this age of competitiveness in the property business. They have been doing a follow up to know how far we have gone with the process.Always reminding us to get back to them in case we needed any advice along the way. Each time we texted they would endeavour to reply on time .Alll relevant questions put to them are clearly answered.My family has been so pleased to fallen into the right company and right hands.We can only wish them the best in their endeavours.
Thanks,
Patrick/Mary &George
Patrick Β· 28 May 2024
Agent replied Β· 25 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Patrick. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat and prompt service with good communication. Theyβve attended to any issues I have in my flat, Zaihid Alom was incredibly helpful and followed up to make sure everything went smoothly.
Ralu Β· 13 June 2024
Agent replied Β· 9 January 2025
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
Trustpilotshe is an excellent estate agent
estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi
Lovely Β· 19 July 2025
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5/5
TrustpilotProfessional and thorough experience
Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.
Adam Β· 14 September 2026
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5/5
GoogleKieran has been extremely helpful, excellent communication and keeping us posted with any updates. Definitely recommend to renters and buyers. Thank you.
Tammy Β· 3 November 2024
Agent replied Β· 10 November 2024
Thank you Tammy for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat experience with the Nottingham office. Evelyn was amazing through the whole process and got everything sorted very quickly and efficiently. Definitely recommend!
Amy Β· 18 October 2024
Agent replied Β· 25 October 2024
Many thanks Amy for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotAbsolutely fantastic team at tamworth.
Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha π.Dec is cool and calm and explained the process in a way I could understand.πAny time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. π.Xxxx
Stacy Β· 3 May 2023
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1/5
TrustpilotRomford Branch - (Mostly) lovely people, useless organisation
The positives - the majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead.The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time.There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves Β£3600 to do for me.This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me.Overall, I put in far too much work to justify a Β£3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again.(Mostly) lovely people, useless organisation.
Matthew Β· 2 May 2023
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5/5
GoogleKieran was lovely to have on side to help us, first house we found , we got it, thanks to Kieran for his help, thanks Kieran
Kash Β· 26 August 2024
Agent replied Β· 25 October 2024
Thank you for leaving us your superb 5* review Kash. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotExemplary team at Bairstoweves
The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.
Lesley Β· 25 April 2023
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5/5
GoogleAs a first time buyer, bairstow eves made my move simple and easy along every step. Alice kept in touch with me frequently with updates and took the stress away whenever she could. They were all polite, friendly and efficient and Iβd 100% use their services again for any future moves. Highly recommend.
Sarah Β· 26 October 2022
Agent replied Β· 25 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotI sold a house, overcharged for fees, headache
L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty donβt touch them. They have very good lawyers as well that will play the game. Avoid this headache.
Paul Β· 15 July 2026
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5/5
GoogleShanna and the team have been amazing. Constantly updating and taking us through the process of renting our first house together. Pleasant welcome getting the keys and always happy to help with any enquiresz definitely recommend going to this lettings
Courtney Β· 26 October 2023
Agent replied Β· 25 October 2024
Thanks Courtney for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery happy with the service i received. Shoutout to Georgia for the viewing and walking me through the process! She was wonderful
Maria Β· 4 October 2024
Agent replied Β· 25 October 2024
Many thanks for your outstanding 5* review and your generous comments Maria. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.