Trusted Agent profile · Nottingham
★★★★★
1,010 reviews across 3 platforms
24-26 Maid Marian Way, Nottingham, NG1 6HS, NG1 6HS
Bairstow Eves's office in Nottingham, at 24-26 Maid Marian Way, is rated 3.5 out of 5 across 1,010 reviews on three platforms, including 395 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleDealt with keiran, he was amazing and gave us all the help we needed and answered everything we needed to know. Was a pleasure dealing with him with the process
Thank you for your 5* review Johnathan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAvoid at all costs.
Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.
1/5
TrustpilotPurchasing a property
While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.
5/5
GoogleAmy and Mollie have been really helpful throughout the whole process of the letting. They are really responsive and professional with their responses and I move through the whole process swiftly and they made it really easy for me as well and I had a really pleasant experience as this is my first time renting a house in the UK.PositiveResponsiveness, Professionalism
Thank you for your kind words and amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from Bairstow eves. Specialthanks to Mr. Kieran Shaw , for his support and kindness. It's my first time letting a property so I was unaware about the entire process . But he helped throughout the process and made it simple . Highly recommended. Many thanks.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have just rented out my property with Barstow Eves. They have been excellent, from start to finish. They have kept in touch with me, given me good advice and handled everything in a very professional manner. I would really recommend them; they take a real pride in their work. I am now thinking of buying a second property in Nottingham and will use Barstow Eves again. A big thank you to them.
Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
5/5
GoogleI had a fantastic experience with Bairstow Eves lettings. Darcy B in particular helped me through each step of the way. Very professional. I would highly recommend.
Thank you so much for your 5* review Mick! We're thrilled to hear that you had a fantastic experience with Bairstow Eves lettings and that Darcy B provided such professional assistance. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleIt was my first experiencing renting house in UK.. I got excellent service from Bairstoweves.. Mrs senna helped me from the beginning until I got key in my hand .. she keeps updates me abt the process and very approachable..and hard worker.. I appreciate her work .. Rachel
Thank you for your kind words and amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotTheir auction method of selling is…
Their auction method of selling is impressive. Sold a property in approximately a month!
1/5
TrustpilotAvoid any cost
Avoid any cost! Worst agency experience ever. Verified a couple times of what apartment we would like to view, and drove almost 250 miles to get to Nottingham to see it. First of all, the agent forced us to wait for almost half an hour, showing apartments to other people. Then showed us the wrong one. When we asked to show what we booked (we presented emails, a Rightmove account with clear proof of what we booked) agent advised that would not show it (it was right in front of us!) because in her system we booked for another one and she cannot just open the door and show it! We never met such a stupid agent. Online support did nothing. Terrible! Wasted money and time
5/5
GoogleHad a lovely experience finding a home with evelyn, she is super helpful and very friendly. She made the whole process simple and easy for me.
Thank you for taking the time to leave us this amazing 5* review Charlotte. Kind regards Lucy, Customer Relations.
1/5
TrustpilotSpying on you asking personal information has non acting agents.
They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.
5/5
TrustpilotAs recent clients,we cannot speak…
As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.
4/5
GoogleBairstow Eves helped my partner and me got the flat after 2 stressful months of looking. Everyone was so helpful, and we are so happy that we find out about it.
Hello Vũ Hoàng Minh, thank you for your kind words! We're delighted to hear that we could help you and your partner find the perfect flat after your search. If you need any further assistance, please don't hesitate to reach out. Kind regards, Lucy, Customer Relations.
5/5
GoogleBairstow Eves, acted professionally, and efficiently, with my recent property sale, I was notified regularly of all proposed viewings, also when the property was sold, I was immediately informed
Thank you for taking the time to leave us this great 5* review Maxwell. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotBairstow Eves in Wanstead have been magnificent
Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .
5/5
TrustpilotExcellent service
I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!
5/5
TrustpilotPenelope was brilliant at what she…
Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.
5/5
GoogleDarcy helped us from every step of the way, helping us find out dream rental property for our small family. She was so polite and helpful throughout the whole process, from booking in our visit to giving us our keys, she was just wonderful. Highly recommend to anybody.
1/5
TrustpilotDO NOT USE! Awful service!
Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!
5/5
GoogleLucie Wilkinson was amazing, super bubbly very helpful. It was a wonderful experience and she made the whole process simple and easy to understand. Very happy with her service.
1/5
TrustpilotSouthgate Branch
Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!
1/5
TrustpilotStratford Branch have been useless
Stratford Branch have been useless, very charming agent valued the property and got me signed up and then it all went south from there. It took them almost 2 weeks to list the property, incl. put the board up on the wrong house. After just one week and 2 viewings they tried to bully me into reducing the price - I was extremely offended by the language they used and had to complain. Since then radio silence - no wonder house prices are falling. Going to rent with Openrent or sell it later with Strike for free - at least if I have to discount the house it costs me nothing to sell it. This is my first experience of high street agents for a long time and hopefully my last ever.
1/5
TrustpilotReally bad
I have rented a property with Bairstow Eves and I have stayed there for nearly 3 years. When I left not only that it took them more than 2 months to release the deposit but they have retained half of the initial deposit for some things that was damaged before I have rented the property. I know that the new tenant has moved in next day after we moved out and the new tenant has clean the garden for which Bairstow eves have retain 120£ from my deposit. The garden was left in the same state that we have taken. I am not saying that it took them 4 months to repair a main door that I couldn’t lock and I had to sleep at night with the door unlocked with a 4 years old child. I have also repainted all the house and repaired the garage and front door on my expense while I have lived there. When I have asked about the invoices for the money that they will retain for what they are saying that has been repaired they find different excuses not to provide them. So be careful when you renting with them as you won’t get the deposit back.
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Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Nottingham won Gold.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
