Trusted Agent profile Β· Nottingham
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1,010 reviews across 3 platforms
24-26 Maid Marian Way, Nottingham, NG1 6HS, NG1 6HS
Bairstow Eves's office in Nottingham, at 24-26 Maid Marian Way, is rated 3.5 out of 5 across 1,010 reviews on three platforms, including 395 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleA thoroughly professional team. We rented a home absolutely hassle free. Even if the team memberβs on AL, the transition across is smooth! Do try them out.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMegan Ashton has always been very professional and very helpful. Always on hand to answer any queries and resolve any issues. Very pleased with the level of service and always find suitable tenants for my properties. Been using Bairstow Eves for many years and will continue to do so.PositiveResponsiveness, Professionalism
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlehad an amazing experience evelyn foss made the process so easy and was so helpful !!
Hi Lydia, Thank you so much for your excellent 5* review! We're thrilled to hear that Evelyn made the process easy and was so helpful. Best regards, Lucy, Customer Relations Team
1/5
TrustpilotBairstow eves Bow branch etc
Bairstow eves Bow branch etc. Called me back but because I was unable to secure the rented property within 6 days Failed to email me the property information that I requested. Failed to reply to my Whatsapp messages for a whole 4 days and have refused to explain why the property /properties is still advertised on EVERY search engine. Failed to explain why its being let at a different price and have blocked me from whatsapp. Just had an incoming call but they hung up before I could even pick up the phone that is sitting right next to me. Absolutely disgusting behaviour from Alan Harvey at Bairstow eves. Zero customer service skills
5/5
GoogleThe service we were provided by Lucie during our home search has been professional, prompt and responsive from start to finish. Excellent service all round, will recommend to others. Thank you so much
Hello Kelly! Thank you for taking the time to leave your 5* review about our local team, it is much appreciated. Kind regards, Scott @ Customer Care
5/5
GoogleThe easiest moving process I've ever had! Lucie helped us find the perfect flat for us, gave us all the information we needed, and then talked us through every single step. Couldn't ask for better service :)
Thank you for taking the time to leave us this excellent 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotThe agents are nice
The agents are nice, but unfortunately they are capable of lowering the property's price. Despite assurances that the price is final, you shouldn't trust them. I do not recommend.
5/5
GoogleMy co-tenant and I have had an incredible experience. Georgia Frudd, our letting agent, ensured a smooth process by being very responsive , efficient, and prompt. Would highly recommend.
1/5
TrustpilotNo care
They donβt care about the state of the properties they rent out . They just want to get paid , keep the owner of the house happy . No rights for tenants , even if you have 6 kids they will serve you a section 21 after living in rubbish conditions and asking for it to be sorted . Minus 5 stars
5/5
GoogleEngaging with them was a superb experience. They demonstrated keen interest and promptly kept me informed of updates regarding the property. Overall, it was a wonderful dealing especially with Lucie ππ» β¦
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are really happy with Lucy , she did very well. When we are planning to buy our house she will be the person we contact to help us . We really recommend the agency .
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
3/5
GoogleI found communication with Bairstow Eves was always straight-forward and pleasant. However, the rent for the property I rented was expensive for what it was (Β£600 for a simple one bedroom flat on Forest Road, went up to Β£615 just after I moved out). The only reason I rented the place was because I would have otherwise been homeless, so I had no choice but to take it. Upon moving out I wasn't able to take everything with me. They wanted to take a ridiculous Β£200! from my deposit to remove everything else, even though the cost wouldn't have been anywhere near that ...there really wasn't that much left in the property to warrant such an amount. I understand this is more to do with the landlord though.
2/5
TrustpilotThis is more of a review on the stateβ¦
This is more of a review on the state of estate agencies and their model in the UK - and Bairstow Eves is a great example.I have been a tenant with them for + 1 year. This is the experience:- Something needs to be fixed +10 days and 20 emails to progress- You need to inform them on a matter +5 emails til they get it right- You need to warn new tenants on a roof repair: the agent doing the viewing has no clue on the property he is showing, no one cares- You need to check out on the property: they ask you on a number of missing items / changes to the flat you had already communicated eons ego- You need your deposit back : + 10 calls and 8 emails and no response People are unable to progress and work efficiently as everyone is an intermediary. You need a repair, 3 third parties and platforms. You need your deposit back, contact these 2 other teams.The industry is full of intermediaries and every single touchpoint is a pain for the customer - everyone forwarding an email. The business that solves for this will change the industry.
5/5
GoogleJoseph, Nadine and Grace thankyou ever so much for helping us with our new home! Very genuine lovely people, Wonderful Estate agency!
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotBairstoweves Purley the worst
With few words and sorry for the grammar mistakes DO NOT USE Bairstoweves in Purley at least this lettings office because is the one I know better than anyone.If you read my review I will save you money,stress and time...Perfect experience from their lettings negotiator Ivaylo and warm welcoming from Julie Goddard their Lettings manager until they give you the house keys and take deposit and rent,after that moment I realized that was "too good to be true", never responded again in our repair requests as should with the excuse of no response of the landlord. Finally the Landlord served us with Eviction notice 2 months ago and we moved in a new place .Unprofessional staff 100%,I bet that they are under-educated too for the role and this is the excuse I give them of handling bad the customer service. After 2 months stress and the compensation disrepair and fight over emails,they refunded Β£100 as goodwill. And the cherry in the cake is we have to fight to get our deposit back because trying to find excuses not to give it back.This is a lesson that never again deal with Lettings agency.
1/5
TrustpilotLandlord is the final word and agencyβ¦
Landlord is the final word and agency doesnβt involve in dispute with land lord.
5/5
GoogleExcellent service, Darcy helped me every step of the way. Would definitely recommend this company to anyone looking to rent!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotVery disappointed with the "service"β¦
Very disappointed with the "service" they gave to my elderly parents. They talked a good talk to get their sale but their service has been non existent. They pressured my parents into using their solicitors and I had to contact them to remind them that any instructions must come through me. They said they would mailshot properties for my parents to buy but no evidence of this. They had 3 offers during the first weekend of advertising the property and then immediately removed it from the website even though it was offers over. Absolutely no contact from the agents. Appalling service from start to finish. Very disappointed.
5/5
GoogleThe Nottingham branch have been great, they have gone above and beyond for us with my friends new home. Kieran and Sharon have been particularly helpful throughout Thanks
Michelle Pantaleon many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to the very patient kieran! excellent service and we are very happy with our purchase.
Thank you for taking the time to leave us this tremendous 5* review Nathan. Kind regards, Lucy, Customer Relations.
4/5
TrustpilotExcellent
Just want to say a huge thank you to the staff at Bairstoweves Eves Barkingside, especially Kimberley who made it possible for us to secure our home during this uncertain time. If it werenβt for you, this wouldnβt have been possible. Thank you so much.
5/5
TrustpilotWe recently moved house and wentβ¦
We recently moved house and went through the atherstone branch. Michala was amazing and nothing was too much trouble at all. Even when I was phoning every day at the end. Thank you from Claire Green and Neil Maccallum x
5/5
GoogleEasily contactable and very helpful with my queries and helping me secure a property of my liking.
Thank you for leaving us your superb 5* review Sara. Best wishes, Lucy, Customer Relations.
5/5
GoogleI just rented an apartment through Bairstow Eves. Right from the process of viewing the apartment to signing agreement, I was very impressed with Shanna Seaton's services. She was very communicative and helpful in all the processes. I'd say she's an invaluable member of the team.
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Nottingham won Gold.
Tell us what you need and we'll put you in touch. Bairstow Eves Nottingham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
