Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are really happy with the service we received from the team at Bairstow Eves who sold our house very quickly for a great price. Special thanks has to go to Emma and Steve for the hard work.
We also had Sam Newman-Earp give us mortgage advice. His customer service was excellent, nothing was too much trouble and he went above and beyond every time we contacted him. We wouldn't hesitate to recommend Bairstow Eves, Sam and the Countrywide Conveyancing team to anyone. We will use them again in the future! Thank you also to Alana and her team for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Natalie · 24 October 2021
Agent replied · 23 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotLucy and Chris were amazing
Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!
Adam · 4 August 2025
★★★★★ 5/5
GoogleWe have used Stephen and his team on several occasions and can't fault the professionalism, local knowledge, expert advice and support we received. Special thanks to Stephen whose assessments of our needs and the sales valuation were absolutely spot on, and Emma who went above and beyond to progress our sale. Thank you all.
Kevin · 26 February 2024
Agent replied · 23 October 2024
Kevin MCcormick thank you for taking the time to leave us your amazing 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur journey selling our house wasn’t straightforward due to buyer failing to complete but another buyer was found and we sailed through to our new home - this was mainly due to Emma who is an asset to the branch nothing is to much trouble great communication skills and easily puts your mind at ease. Totally recommend.
Joanne · 17 October 2025
Agent replied · 17 April 2026
Thank you so much for taking the time to leave us a review! We're thrilled that we were able to make your house selling process a smooth one. Emma truly is an asset to our team and we appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEmma was great throughout the whole process
Sukh · 17 October 2025
Agent replied · 17 April 2026
Thank you so much for your kind words about Emma! We are so lucky to have her on our team and are thrilled she was able to provide an exceptional experience for you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotAwful company would never recommend
Awful company would never recommend. First of all lied and told us was no chain with our sale but then after we accept offer Emma put this information at a bottom of an email instead of making it clear to us that it was a chain. The gentleman going round to do visits was taking his girlfriend with him who did not work for the company. I was told by Stephen who owns the Clifton branch that this happened multiple times at other properties aswell because he was scared of the area. I wasn’t actually told this until I went into branch questioning what had been happening at the property as some appointments were also skipped by Bairstow! When I handed the keys over for exchange they lost the keys. Honestly has been an extremely stressful situation and experience with Bairstow Eves Clifton branch. I would never recommend or use them again.
Perri · 3 April 2024
★★★★★ 5/5
TrustpilotBairstow Eves Carlton
Bairstow Eves Carlton, Nottingham The lovely ladies at Bairstow Eves in Carlton were amazing. Katie, Chloe and Zoe went above and beyond to sell my house. They were very efficient, very proactive and extremely accommodating. Highly recommend them to sell your property.Would not encourage anyone to use Conveyencing Direct that were suggested by Bairstow Eves. Use an independent, this is not a reflection on Bairstow Eves as an Estate Agent.
Natalie · 25 September 2024
★★★★★ 5/5
GoogleA great service once again !!! Alex has been great dealing with our very difficult purchase but all completed today I know it can’t be easy dealing with problems whilst working from home but he always replies straight away and speaks to who ever he has needed to for us can’t recommend them enough dealt with Emma and Steve also at the Clifton branch all been great and very professional wheather buying or sellingPositiveResponsiveness, Professionalism
Tracey · 24 October 2021
Agent replied · 23 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotStaff at this branch especially Mia has…
Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!
Victoria · 12 May 2026
★★★★★ 1/5
TrustpilotABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY
To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.
Ketan · 14 July 2026
★★★★★ 5/5
TrustpilotExcellent Service from Daniel McAlister
Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.
Imtiaz · 8 August 2025
★★★★★ 5/5
TrustpilotThank you Lisa Brookes
Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.
Grant · 1 March 2024
★★★★★ 1/5
TrustpilotI have been calling Cannock office for…
I have been calling Cannock office for weeks trying to get a viewing of a house but they do not answer. I have emailed and left voice messages to no avail, I guess I won’t get to view that house then?!
Bev · 4 September 2026
★★★★★ 5/5
GoogleVery good service they are always happy to help Emma did myself and my wife an excellent job of keep us both up to date with the new houses coming on to the market and trying to find us our perfect home. Joe our mortgage adviser top man there when we needed him cant fault is work helping us and spending time to get us up and running with our paperwork. Alex was on hand in case we needed him top man all the staff to a excellent job.
Carl · 25 October 2018
Agent replied · 23 October 2024
Wonderful to read such a great 5* review for our Clifton branch of Bairstow Eves. Fantastic to read that you found the team always ready to help and willing and able to keep you updated on any new properties coming to the market. Thank you for your great review Carl and kind regards, Scott.
★★★★★ 5/5
TrustpilotExcellent service.
We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. 🎉
Gareth · 15 December 2023
★★★★★ 5/5
GoogleMyself and my husband had been looking for a house for 16 months mainly through Bairstow Eves and they've been nothing but supportive along the way even after viewing multiple houses! Samuel Newman-Earp, who is based within their office as part of countrywide, is a massive credit to them as he helped us secure our mortgage and has been on hand throughout the whole buying process with any questions we had. No matter how stupid I thought the questions may be as first time buyers. Thank you so much for being so kind, patient and understanding!
Amy · 11 September 2024
Agent replied · 23 October 2024
Thank you so much for your kind words! We're thrilled to hear that Samuel and our team could support you and your husband throughout your home-buying journey. Congratulations on securing your new home Amy! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from a wonderful team at the Clifton Branch.
Unfortunately, the buying process was delayed for us due to waiting for probate to be granted to allow the house sale to complete.
Although there was not much that could be done during this process, Alex made regular contact with us to check in or provide us with any updates.
The team customer service is great. Alex helped answer any questions we had and was always quick to respond to emails and phone calls if he was unavailable.
We highly recommend this branch.
Jo · 24 October 2023
★★★★★ 5/5
TrustpilotMy partner and i was looking into…
My partner and i was looking into renting, we were assisted to Sarah at Bairstow Eves, Beeston, Nottingham. We did not expected such lovely service she has had given to us from the start to the very end. Sarah kept us thoroughly updated and continued seeking houses for us. And her communication is always efficient. We greatly appreciate Sarah for her time and effort. Thank you Sarah, its been a pleasure 😊
Daze · 24 March 2024
★★★★★ 5/5
GoogleAlthough I was not selling with them I was purchasing the service was really good from start to finish both Emma and Steve were very responsive and nothing was to much trouble. Would definitely consider using them if I was to sell in the future. Although saying that I don't think I can take the stress of moving again for a while !!.PositiveResponsiveness, Quality, Professionalism, Value
Joe · 24 October 2021
Agent replied · 23 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBairstow Eves, Sudbury
I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig
Happiness1 · 17 August 2023
★★★★★ 5/5
TrustpilotFive Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review
Five Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review Bairstoweves Nottingham Maid Marian Way As a first time landlady I feel a must to share the exceptional experience I had using Bairstoweves. A friend had highly recommended we use a lady in the team by the name of Rebecca Humber. He had used Bairstoweves himself to let several properties and he recommended asking for her. Well let me tell you, he wasn’t wrong. She is such an asset to the Bairstoweves Nottingham team. From the moment we met her it was apparent that she was such a lovely lady and knew how to deal with our needs. This wasn’t just a house to let, it was our family home we were letting, so it held so many memories for us and we wanted to do the best we could to find the right tenants. Rebecca guided us all the way through the process and was alway there at the end of the phone to answer any questions and offer advice if we needed it, from start to finish, nothing being to much trouble with her friendly can do attitude.We also dealt with some of the other members of the team that were all as helpful as each other along the way. I’d also like to give a shout out to Shanna Seaton who did a wonderful job looking after us and showing potential tenants around and helping us in choosing the right family for our house. I have no hesitation in recommending using the team at Bairstow Eves Maid Marian Way Nottingham. But I’d certainly ask for Rebecca Humber. Thanks SW & HW
Peter · 7 August 2023
★★★★★ 1/5
TrustpilotI would strongly discourage anyone from…
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
Emilie · 11 February 2026
★★★★★ 5/5
TrustpilotExcellent Service from Rainham Team
We had a fantastic experience working with Hamza, Ted , Sean and the entire Rainham branch during the purchase of our flat. From the very beginning, They were professional, approachable, knowledgeable, and incredibly helpful throughout the entire process.
Francis · 12 August 2026
★★★★★ 5/5
TrustpilotJenny and the team
Jenny and the team were very helpful and supportive from start to completion. Their advice and experience was invaluable and would recommend using them as local estate agents.
Mrs · 11 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.