Bairstow Eves Clifton reviews

★★★★★ 5/5

Google

We have had an amazing experience buying our first home with Emma, she went above and beyond during the whole transaction. No problem was to small and no question seemed to silly to ask. We had no idea of the process being first time buyers but Emma made us feel like we were her most important clients even though she has so many, I am sure. We send her our upmost Thanks and say please choose this team, they are amazing. Donna and Nicola

Donna · 17 December 2025

★★★★★ 5/5

Google

I chose Bairstowes because they are a well known local estate agent and have vast knowledge of their area. I sold my house within three months and it was a smooth transaction from taking the excellent photos to handing over the keys. I also purchased a property at the same time, again through Bairstowes. Thanks to Emma who found it, proving to me that she knew my needs better than I did! I would definitely recommend them for friendliness, knowledge and professionalism. Each person I spoke to was so helpful and made a stressful time easy to navigate. Thank you.

Izzy · 8 October 2025

★★★★★ 2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

★★★★★ 5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

★★★★★ 5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

★★★★★ 5/5

Google

As ever selling a property is like riding a seesaw one minute your up and the next your down but thankfully thanks to Emma she made the process a lot easier and kept me calm,as the weeks went by she was always there for us nothing was too much trouble,thanks once again for putting up with me and my never ending questions 😁 …

Michael · 4 September 2025

★★★★★ 5/5

Google

Would like to thank Emma, Alex, Ian and Ali at the Clifton, Nottingham branch for excellent service and for the help and support they gave during the stressful time of selling and buying my property. They were always there in person or on the phone when needed to give me advice and I cannot thank them enough. Great team! Becky.

Billy · 8 October 2025

★★★★★ 5/5

Google

Ali is the shining star at bairstow. He phoned, chased and helped however he could throughout the whole process. Can't fault Bairstow at all, only issue we had was with the conveyancers they recommended, but issues were escalated through their internal contacts at least.

Crystal · 17 February 2026

★★★★★ 5/5

Google

We received excellent service and support from the Bairstow team at their Clifton branch, we had a few problems during the sale and there help and support was very much appreciated, a special shout out to Emma for pulling it all together.

David · 17 February 2026

★★★★★ 5/5

Google

It's very stressful moving house so you need a team of people who are knowledgeable and professional. Ian and his team at Bairstow Eves, Clifton are just that in particular Emma and Steve. So thank you for your help through what is a stressful and long process.

Lynne · 17 December 2025

★★★★★ 5/5

Google

Last year I started the process of looking for a house as a first time buyer. After a few complications, I was recommended by a friend to go to Samuel Newman-Earp for help with mortgage advice. This was an excellent recommendation as he supported and guided me through the whole process. At the start of the process, I felt very overwhelmed and clueless about buying a house. Thanks to Sam, I very quickly felt in control and understood the steps so I could make important decisions on the house and the mortgage. Sam continued to help me no matter how big or small my question was and he continues to offer support even months after the completion date. I would recommend Sam 100% for mortgage advice.

Emma · 11 October 2024

★★★★★ 5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

★★★★★ 5/5

Google

As a first-time buyer, I couldn’t have asked for a better estate agent than Emma Sherwin. Emma made everything feel straightforward and was always available to answer questions and offer guidance. I’m so grateful for her help in making this journey a smooth and positive experience. Highly recommend!

BIANCA · 1 October 2025

★★★★★ 5/5

Google

A fantastic, friendly and professional service from the initial valuation by Steve all the way through to completing the sale of our property. A special mention to Emma who kept us informed and up to date at every stage of the sale and was always available for any questions we had. A great service.

Andy · 9 July 2025

★★★★★ 1/5

Trustpilot

DO NOT TRUST BAIRSTOW EVES, Property Rented Without a Valid Licence

I am writing this to warn other families. My family and I have experienced nothing but stress and chaos since renting a property through Bairstow in May 2026.After moving in, we discovered to our horror that the property was let without a valid property licence. When we raised this serious legal issue, the agency completely absolved themselves of responsibility, blaming the landlord. Under UK housing law, letting agents have a strict legal duty to verify and ensure proper licensing is in place before letting a property.The customer service at this branch is shockingly unprofessional. Particular staff members, Mehmet, Rejaul, and Exene, are completely evasive. They take weeks to respond to emails and refuse to answer the phone. On the rare occasion we do manage to speak to them over the phone, they make empty promises to send over details, only to go completely silent and ignore all subsequent emails.Avoid Bairstow at all costs if you value your peace of mind and legal safety. They take your money and completely abandon their legal obligations.

Mubeshir · 10 September 2026

★★★★★ 5/5

Google

Excellent service as usual (have used these guys before, Steve was always very helpful and this time around Emma was great), would recommend!

Ross · 17 March 2026

★★★★★ 2/5

Trustpilot

I have bought and sold house so I am no…

I have bought and sold house so I am no novice. The house I was selling this time was my mothers. Therefor we as a family were still grieving. Information was sparse, not clear and if we had all the information we should have had we would not have accepted the offer and kept the house on the market. I felt the company was not working for us. I have spoken with B Eves but got nowhere. I would not use them again, very disappointed

Sue · 16 July 2025

★★★★★ 5/5

Google

My wife and I are first time buyers. We've had a fanstastic service from day one over the phone reaching to make arrange for bookings, the team worked along with us even on tight schedules to meet our needs to selecting our suitable home, all process worked smoothly. Many thanks to the wonderful woman Emma Sherwin who is always on top of her game to make sure solicitors, vendors and buyers are always updated with the right information during the purchase process. Really appreciate your hard work. Will definite recommend your service to friends and family members who intend to move to Clifton later in future.

Samuel · 17 December 2025

★★★★★ 5/5

Google

Most helpful throughout the selling process. All our queries and requests were promptly responded to helping us to avoid the otherwise 200 mile round trip. Our thanks to all the staff we made contact with particularly Emma, Ayesha and of course Ian.

D · 4 September 2025

★★★★★ 5/5

Google

Emma was fantastic throughout my property purchase. She kept me updated at every stage, communicated clearly, and went above and beyond to ensure everything ran smoothly. Professional, proactive and genuinely caring, she made the whole process stress-free. Highly recommend! *****

Anthony · 2 September 2025

★★★★★ 5/5

Google

Emma then Ali were friendly professional and always available to answer any questions no matter how small. They pushed the sale forward to a happy conclusion.

Linda · 17 January 2026

★★★★★ 5/5

Google

From the initial valuation to completion, we received excellent service. Nothing was too much trouble, and we were kept informed every step of the way. Thank you Emma and the rest of the team. You were fab!!

Julie · 4 September 2025

★★★★★ 1/5

Trustpilot

I have used Bairstow eves to manage my property

I have used Bairstow eves to manage my property for the last two years. However the deliverables that were set out when signing the agreement were not met, from increasing rent annually according to market rent, to making sure that licenses were in place throughout the two year let. I have both times went out and got the gas certification and then sent it over to them myself, this was a managed service and Ideally they should have provided this service if not a reminder at least.

H · 2 July 2026