Bairstow Eves Clifton reviews

★★★★★ 5/5

Trustpilot

Excellent service and support

We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!

Alex · 2 March 2026

★★★★★ 5/5

Google

As a first-time buyer, we had no clue at all what was involved in buying a house. Until we visited Bairstow Eves Clifton, Emma Sherwin accommodated us well. She's been so helpful and friendly and helped us negotiating the deal for us. Sam, our mortgage adviser has been so hardwoking. He answered all our querries and made us sure we're all up to date. He made us feel that we were more than just his clients. We can't recommend the team enough!!

Shelley · 1 October 2025

★★★★★ 5/5

Google

I have consulted Bairstow eves for both sale and purchase of property. Their service has been great. Specially I would like to highlight the service provided by Emma, from Bairstow eves, Clifton, who was ready to go above and beyond to help me out to get the right individual to purchase my property. she has always kept me updated with the status of purchase on its every stage. If I do plan to buy a house I would surely approach Baristow. Thank you Bairstow eves team and specially Emma for all the support

Joe · 1 October 2025

★★★★★ 5/5

Google

Hi you recently sold my Dad's house. Just wanted to say how well & helpful all the staff were especially Emma! Don't know how we would have coped! Thank you so much! 👏😍 …

Lynne · 7 September 2025

★★★★★ 5/5

Google

We sold our house so easily with Bairstow eves in Clifton. Steve came round to give us his advice and a valuation. We had numerous viewings within 24 hrs of going with Bairstow eves and after a brief haggle between potential buyers we had sold our property. I do however suggest you find your own Solicitors as the Solicitor suggested to us from Countrywides panel were useless. Emma from Clifton Bairstow eves did however manage to speed this process back to normal and we can not thank her enough for her 200 percent dedication to the job.....well done Emma. All in all would we use Bairstow eves again. Most definitely, but as I say find your own Solicitor, they do have an excellent mortgage advisor from Countrywide at hand if you need one and he also works from the same office which makes life alot easier.

Jeff · 6 September 2025

★★★★★ 5/5

Google

Amazing customer service. Emma was very professional,very knowledgeable. She kept me informed at all times.she monitored the whole process from start to finish,bridging the gap between the sellers solicitors and ours and keeping me updated.i cannot thank Emma enough for her hard work. I highly recommend 100%

Somi · 11 March 2025

★★★★★ 1/5

Trustpilot

Very poor communication &…

Very poor communication & unprofessional experience. I would not recommend using the Cannock branch. Lack of dedicated service to sell a property when we are the paying customers, no faith in them doing anything they say, if you can get in touch with them the right person will never be there and they will be blame it on someone else. A very frustrating experience go elsewhere!!!!

Customer · 4 September 2026

★★★★★ 5/5

Google

Brilliant service at the Clifton branch really helpful always quick to respond to any queries friendly and professional, Emma made me feel at easy though out.

Rebecca · 17 October 2025

★★★★★ 5/5

Trustpilot

Georgia from bairstow eves sales and…

Georgia from bairstow eves sales and lettings Nottingham has been amazing all through my journey in finding a new home. She kept me in the loop daily and for everything finalised as soon as she could without any delays. Couldn’t fault her performance and would highly recommend to anyone looking for an estate agent!

Danielle · 20 November 2025

★★★★★ 1/5

Trustpilot

I have been looking for house on zoopla…

I have been looking for house on zoopla and came accross few properties which belongs to bairstoweves,intially they were saying viewing are unavailable then later on they don’t even answer phone and when they answered they were showing properties only which they want to show and not one we want or shown available.One of the most vulnerable experience staff don’t care they don’t come back to you i would never want property from them

Afrin · 1 July 2026

★★★★★ 5/5

Trustpilot

great service

Nicola was exceptionally reliable and attentive. Despite receiving several setbacks, our sale eventually went through very smoothly. i would be very happy to use their office again. very happy with the service! thanks!

Michael · 12 April 2026

★★★★★ 5/5

Google

Many thanks for all your help and support. Emma has been excellent always chasing up matters and keeping us very well informed of the progress of the sale. Would definitely recommend there services.

Pete · 16 June 2025

★★★★★ 1/5

Trustpilot

Worst interaction and customer care I…

Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property out. After a week or so I was told a couple and 1 family member had offered on my property. I was told they were 2 professionals tenants and the third tenant wouldn’t be referenced as she was pregnant and not working. I wanted professional tenants only but the estate agents were well aware I was pregnant myself and I feel they have made up a story based on my circumstances to play on my emotions and heart strings! I accepted the tenants based on the information I was presented. I later found out by the tenants themselves that they had no children and had never been pregnant, this was completely made up. The story I was told was completely fabricated by the estate agent Karun and Harry, they took advantage of me. A few months after the tenants had moved into the property I discovered from my neighbour that 6 people were living in the property and not the initial 3 that I was told. I spent over 20k refurbing my property and it’s very disheartening to know that the people that are renting it out are not the only persons living in it. I booked in an inspection with the tenants directly and I was shocked to see several mattresses in the living room and next to the beds in both bedrooms! There was also a piece of paper sellotaped to my recently new and painted bathroom door which read, rules of the bathroom. It was clear more than 3 persons were living at the property. My neighbours have provided my with cctv from their ring door bell and I’m shocked. The estate agents manage my property however the tenants text and call me when issuesarise sooo what exactly is the management fee that I’m paying for? I have made many complaints about Karun and Harry to the owners of the estate agents, countrywide however these complaints have landed on deaf ears! I have made a complaint about the above because it has and is causing me so much stress… Countrywide who own Bairstow Eves have responded to my complaint saying that the references was a misunderstanding on the estate agents part and apologising… No resolution offered! It wasn’t a misunderstanding, I questioned the referencing multiple times and each time I was assured. The referencing process is very strict with any estate agent so simply saying it was a misunderstanding is a lie! With regards to the extra persons living in my property, Bairstow Eves have said this wasn’t the case at the start of the tenancy. Despite them managing my property, they haven’t offered a resolution or told me what they are going to do to make things right! I have emailed them today informing them the tenants are in breach of their contact and the estate agents are not acting within my best interest! The customer service is awful at this estate agents and they continuously lie anyway they can to agree a deal! They do not take accountability for their mistakes and also have an excuse. There owners countrywide have not been helpful either. I’m currently obtaining legal advice and progressing this!! If you’re looking for an honest estate agent, I would urge you to read my review first!

Jonathan · 20 November 2024

★★★★★ 1/5

Trustpilot

They do a bare minimum so we ended up without a flat

I would give 0 stars if i could. We dealt with Stratford agency. Let me explain the situation. We found a flat to buy and unfortunately, the agency that published it was Bairstow eves.The first bad sign was that we waited for a man who should've shown us a property for 15 minutes (his name is Vasco Correia, just so you know the heroes by names) and after 3 calls to their call centre we were told to try to call the apartment number as he's already there. We've called a few times - failed. We managed to enter the building and get to the flat after a while. When Vasco opened the door we complained about the situation and that we'd been waiting for 20+ minutes to which he replied "so what? are you going to see the flat or not?". We were pissed with the attitude and the situation but had a look on a flat. We liked the flat so much and decided to make an offer (hadn't trusted our guts, unfortunately).The process took 6 months, each time we had to call them ourselves because otherwise, we didn't receive any updates from them and the seller. Our sales progression was Ellie Lynch (well, I would call her sales REgression). Every time she and her colleagues told us that they were doing their best but if it was true we wouldn't ended up being homeless. We've been telling her that our tenancy contract will end at the end of October since August and she didn't tell us that we should prolong it as the seller is looking for a new home herself and won't move out until she buys it. So we trusted them and ended up without a flat with all our stuff.I hate the day we've decided to proceed with this agency and the flat they listed. Hope everyone who's uncertain to work or not to work with Bairstow eves will choose not to work but to save their mental health and their money.

VM · 5 November 2024

★★★★★ 5/5

Trustpilot

People like Mohamed make the world a better place.

We want to say a huge thank you to Mohamed, from the bottom of our hearts. He didn’t just give us and our kids a house, he gave us a real home. He brought stability, peace, and the comfort of knowing that we finally have a place where we truly belong.

KaJon · 8 October 2025

★★★★★ 1/5

Trustpilot

Definitely find a better estate agent

A few weeks ago I received a telephone call from a young member of staff at Bairstow Eves. He asked me if I was interested in selling my property. I told him no. I had bought it through them funnily enough and had just spent four months renovating it. He suggested I have a valuation despite my saying I didn’t want to sell. Eventually I agreed because I thought it would be good to see what it was worth now it had been renovated. Two text messages and a long and detailed email confirming that the manager was looking forward to meeting me at my property later that week at 12:30. She didn’t turn up and when I telephoned, I was informed that it was a desktop valuation, despite the fact that I had a an email telling me the valuation would be at my property. Having dealt with them when I bought the property and having them not bothering to respond to my email to express my dissatisfaction that they hadn’t bothered to come and do the valuation, I would never ever deal with them again. I think they are a shabby organisation and there are much better estate agents to deal with.

Elaine · 20 March 2026

★★★★★ 5/5

Trustpilot

Carlton office provide excellent service

My past experiences of using estate agents for house purchases or sales have never been positive. That is until now. Our transaction was fairly simple as we had a first time buyer buying our house and that was the end of the chain. I found communications excellent. Never any delays. Always helpful. Always on time. Conducted viewings for us. Price was very reasonable and there were no hidden costs. Katie and Chloe at the Carlton office handled the whole transaction very professionally. Thank you

Simon · 5 October 2024

★★★★★ 5/5

Trustpilot

Maid Marion Way Branch Nottingham

I had the pleasure of using Bairstow Eves in Nottingham and I cannot speak highly enough of their professionalism and efficiency. Their lettings team went above and beyond to make the process smooth and hassle-free. They were always available to answer questions, provided clear and helpful guidance, and ensured everything was handled with care and attention to detail. If you’re looking for a team that’s genuinely supportive and highly effective, I would definitely recommend Sophie, Darcy, and the rest of the Bairstow Eves lettings team.

Tommy · 20 September 2024

★★★★★ 5/5

Google

Emma Sherwin is great to work with, always helpful, professional, and always quick to respond. Highly recommend!

Joey · 1 October 2025

★★★★★ 5/5

Google

Excellent service from start to finish. We chose Bairstow because Stephen had in-depth knowledge about our property in Clifton and provided valuable insights into the current market. Emma was equally fantastic, keeping us well-informed throughout the entire selling process. Highly recommend!

Sébastien · 10 December 2024

★★★★★ 1/5

Trustpilot

Bairstow Eaves Southend. DO NOT USE!

DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!

Stacey · 27 August 2026

★★★★★ 5/5

Google

Me and my partner were first time buyers and had no clue where to start , Ali at bairstoweves helped us from start to finish. We are so happy with the service provided and will definitely be requesting Ali in the future if necessary. Such an amazing experience thank you so much 🩷 …

Amelia · 17 December 2025

★★★★★ 5/5

Google

I have brought a few properties though Barnstow eves over the last few years and have always been pleased with the service I’ve had with all the staff especially Emma who as gone out of her way for me on a few occasions thanks again terry

Terry · 1 October 2025

★★★★★ 5/5

Trustpilot

Bairstoweves recently acted on my…

Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)

Nicky · 17 March 2025