Trusted Agent profile
★★★★★
771 reviews across 2 platforms
238 Southchurch Drive, Clifton, NG11 8AA, Nottingham NG11 8AA
Bairstow Eves's Nottingham office at 238 Southchurch Drive is rated 3.2 out of 5 across 771 reviews on two platforms, including 150 Google reviews rated 4.9. The 621 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
4/5
TrustpilotHighly recommend Bairstow Eves
Highly recommend Bairstow Eves. We really appreciate their help and support throughout the house sale process. I was new to selling a house (on behalf of my Mother), so I had a lot of questions and these were always answered thoroughly by the agents involved: Claire, Daniel and Stephen. They were all professional, informative and worked very hard to keep the momentum going throughout the process. A big thank you to the Folkestone team.
5/5
TrustpilotI highly recommend Bairstow Eves…
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🤩
4/5
GoogleBairstow Eves, Clifton have sold two properties for me this year. The buyer of one of them pulled out just prior to completion causing me some difficulties. However the team at Clifton pulled out all the stops and found a replacement buyer …
"We are thrilled to have helped you with your property sales and we're sorry for the difficulties with the initial buyer. Our team at Bairstow Eves in Clifton is dedicated to providing efficient and effective solutions, and we thank Emma … More
1/5
TrustpilotAVOID AVOID AVOID Jason Jessica and Freddie
AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.
5/5
GoogleOnce again happy with the service received. Special thanks to Steve and Emma for their friendly demeanor and professionalism. Best Estate Agents in the area
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSam handled my re-mortgage and the whole process was quick and smooth. I’d highly recommend Sam as he is hugely efficient, works at pace and explains everything along the way and is a genuinely pleasant guy! He also pre-empts the questions I’m going to ask and has answers ready so I can work through the details and make decisions fully informed. Thanks Sam!
Many thanks for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleExcellent and professional service received from Bairstow Eves/ Emma Sherwin on my property purchase. Having travelled for 3 hours to view 2 properties, she showed me a few more at my request on the same day. This helped me find the …
We are thrilled to hear that you had a fantastic experience with Bairstow Eves and Emma Sherwin! Thank you for trusting us to help you find your dream property. We take pride in providing excellent and professional service, and we are glad it made your property purchase easier. Best wishes, Lucy, Customer Feedback and Support Team
5/5
TrustpilotProfessional and thorough experience
Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.
5/5
GoogleSam Newman-Earp, is an outstanding advisor who strives and meets our expectation ever time we have the opportunity to have him represent us. We would recommend Sam as he always provides the very best service and we find him to be upstanding, honest and generally a nice pleasant person to deal with. Thank you Sam for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
Trustpilotshe is an excellent estate agent
estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi
5/5
TrustpilotAbsolutely fantastic team at tamworth.
Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha 😂.Dec is cool and calm and explained the process in a way I could understand.👍Any time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. 😉.Xxxx
1/5
TrustpilotRomford Branch - (Mostly) lovely people, useless organisation
The positives - the majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead.The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time.There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves £3600 to do for me.This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me.Overall, I put in far too much work to justify a £3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again.(Mostly) lovely people, useless organisation.
5/5
TrustpilotExemplary team at Bairstoweves
The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.
1/5
TrustpilotI sold a house, overcharged for fees, headache
L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty don’t touch them. They have very good lawyers as well that will play the game. Avoid this headache.
5/5
GoogleI had an excellent experience with Bairstow eves From the first viewing to closing, they were always available to answer questions and provide advice. Their knowledge of the market and negotiation skills helped me secure my property at a …
Thank you so much for your kind words! We are thrilled that you had an excellent experience with Bairstow eves. We take pride in providing our clients with exceptional service and are happy to hear that you appreciated our knowledge, … More
5/5
GoogleI had a fantastic experience buying my house through Bairstow Eves Clifton. The whole team were friendly and efficient, and the sales agent I worked with, Ali, was outstanding. He was highly professional, personable and proactive, working …
Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with Bairstow Eves Clifton. Our team takes pride in delivering exceptional service and we are delighted that Ali was able to excel in his role. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRecently brought a house via bairstoweves clifton, been supported by alex throughout and the service has been nothing but Amazing! Highly recommended stress free from the estate agents due to the great communication and help from alex. Any problems we had with solicitors were raised to alex and were sorted the same day if not the next Really appreciate all he has done massive thankyou .
Thank you for your glowing 5* review and recommendation Chloe. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleSam Newman-Earp was brilliant!! So professional, always going above and beyond working out of hours and even weekends to help get things over the line for us. A genuine and honest person who is a credit to Countrywide. Will recommend from now on. Thankyou again for all your help and support!PositiveResponsiveness, Professionalism
Thank you so much for this fantastic 5* review and recommendation, Bex. We really appreciate your kind words. Best wishes Graham, Customer Relations
1/5
TrustpilotOne star because no stars is not an…
One star because no stars is not an option. If you want to let a property and then chase your own money for the next year, Bairstoweves is the place to go. You will not be told when your supposed to cash in your rent or what the process is when your tenants don’t pay, you will just be left guessing. All of that for a steap management fee. @Bairstoweves, Breach of contract is the term I guess.
5/5
GoogleI can't recommend Sam highly enough. He has a huge amount of subject knowledge and takes the time to clearly explain options, so I always felt well informed and confident in the decisions I made. Sam made the experience of applying for a mortgage smooth and simple- I also really appreciated his calm, patient and polite manner, working with him was a complete pleasure.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleWe was delighted with our service received from Bairstow Eves Clifton when we was buying our home. Emma in particular was brilliant, answered any of our questions being first time buyers and would always answer the phone to help👏 …
Thank you for sharing your positive experience with us! We are thrilled to hear that Emma provided exceptional service during your home buying process. Our team at Bairstow Eves Clifton works hard to ensure that first time buyers like you feel supported and informed. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotExcellent service at Bairstow Eves Sanderstead
We purchased a building through Robin and the team at the Sanderstead branch of Bairstow Eves. It was a long, drawn-out legal process lasting several months. Robin kept in touch with us, let us keep seeing the building so we could work out how we would update it, and whether the building was empty, and check that the pipes hadn't burst as the tight sellers had turned off the heating. He even showed us a similar building that was finished to help us visualise how the house could look when it's updated.Robin and the team exceeded our expectations - which is very rare! Bairstow HQ - give that team a pay rise!
5/5
TrustpilotAmazing customer support
Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!
5/5
TrustpilotA great experience made possible by Shanna Seaton.
Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's Nottingham office has 771 reviews across two platforms: 150 on Google, 621 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Bairstow Eves Clifton is rated 3.2 out of 5 across all 771 reviews, and 4.9 out of 5 on Google from 150 reviews, checked 9 October 2026.
Bairstow Eves Clifton, 238 Southchurch Drive, Clifton, NG11 8AA, Nottingham NG11 8AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.