Watsons Norwich reviews

★★★★★ 5/5

Trustpilot

Excellent communication

Excellent communication to arrange the survey and then before and after the survey itself. Comprehensive and helpful report.

Deborah · 18 April 2025

★★★★★ 5/5

Trustpilot

Home buyers survey

Home buyers survey, which confirmed all of the major defects we had factored into the purchase with a couple of other items to check out, received survey 5 days after it had been done so no delay to proceeding.

Paul · 22 July 2021

★★★★★ 5/5

Google

Dave managed to get a survey arranged very quickly and was super communicative, thanks! :)

Laura · 22 May 2025

★★★★★ 5/5

Trustpilot

EXCELLENT SERVICE

Excellent service very good report highlighting possible areas for further assessment.

Customer · 22 March 2024

★★★★★ 5/5

Trustpilot

Really good company

Really good company, quick to assess the property and the results were written clearly and easy to understand

Customer · 14 October 2023

★★★★★ 5/5

Trustpilot

Good value for money

Daniel · 24 July 2024

★★★★★ 5/5

Trustpilot

Great experience

Really quick survey turnaround after the site visit with a very thorough report complete with pictures. Would definitely recommend.

Miss · 16 September 2023

★★★★★ 1/5

Trustpilot

I couldn't believe that after paying a…

I couldn't believe that after paying a lot of money for what I thought a full survey that the survey did not pick up potential hazardous material just inside the loft hatch, this has now being tested for asbestos, if this come back positive I will be getting back to you , and I certainly will not be recommending your company to do surveys or anything else that you might do.

Mr · 15 June 2021

★★★★★ 5/5

Trustpilot

Very good

Very good. Used them for 2 surveys for buying and selling (help to buy). They came out in a timely manner, did a good job at a reasonable price and being able to view everything online is really good.

Benn · 15 June 2021

★★★★★ 5/5

Trustpilot

Up front service!

Cannot fault the service received when requesting a house survey, everything done as advised up front and I was able to speak with the surveyor for further information and advice after I had received the report - well done!!

Mr · 4 June 2021

★★★★★ 5/5

Trustpilot

Really quick and professional service

Really quick and professional service. Managed to receive a RICS Level 2 survey and report within about 5 days of booking. Amazing service and well priced.

Matthew · 18 February 2023

★★★★★ 5/5

Trustpilot

Excellent Service

The whole experience was excellent. From calling the office, to confirmation emails and the survey information were all really really excellent .

Friend · 19 June 2023

★★★★★ 5/5

Trustpilot

Clear communication

Clear communication, prompt service, useful output

Patrick · 10 June 2024

★★★★★ 5/5

Trustpilot

Professional service

Professional service. Very fast from start to finish.

T.A.R · 2 May 2024

★★★★★ 5/5

Trustpilot

Professional thorough responsive and…

Professional thorough responsive and proactive. Reacted very positively and promptly to a problem

Jo · 19 January 2024

★★★★★ 5/5

Trustpilot

Quick and professional

Quick and professional, very impressive

Ben · 24 June 2024

★★★★★ 5/5

Trustpilot

Quick and easy survey to arrange

Only a short delay before the survey was done. Report turned around in three days. All online - quick and easy.

Richard · 5 July 2023

★★★★★ 5/5

Trustpilot

Excellent and efficient

Service was excellent and efficient, quick responses to queries and additional questions on survey were answered no problem. Would highly recommend.

Scruffynip · 30 June 2023

★★★★★ 5/5

Google

We’ve had a really smooth experience with setting up a structural survey with Watsons, Emily in particular was super responsive at a time where we were very keen to get this through quickly - this was greatly appreciated!PositiveProfessionalism

Vivi · 20 June 2021

★★★★★ 5/5

Trustpilot

All done on time

All done on time, comprehensive assessment in plain language making it easy to understand

Hen · 18 December 2023

★★★★★ 5/5

Trustpilot

Great service and received the report…

Great service and received the report really quickly

Lee · 21 April 2024

★★★★★ 5/5

Google

Excellent supportive, friendly and unobtrusive agents. Watsons in Cromer could not have been more helpful and straight forward to deal with.

Adrian · 20 June 2023

★★★★★ 5/5

Trustpilot

Very prompt

Very prompt, report available within a few days.

Debbie · 14 April 2024

★★★★★ 5/5

Google

I have used Watsons on several occasions for tenant finding - always good, but this time they went above and beyond. I can't thank them enough or recommend them highly enough.

Diana · 20 June 2022